ann
GBHelpful, supportive and quick My dog became very sick overnight. We took her to the local vet twice as she was regressing, not improving. Then we took her to the animal hospital where she spent 2 nights. Needless to say the cost kept rising as we continued to seek out a reason, diagnosis and cure for her sickness. Each time I emailed an invoice to SPOT, I quickly received a thank you, letting me know they are on my case.
Carl Dover
GBGreat customer service Great customer service, and a professional staff. I asked the insurance agent about a insurance policy for my pet. She explained to me and ensured I understood everything about the policy I chose for my pet. The agent also explained the procedures to file a claim for reimbursement of funds for certain medical treatment for my pet. Spot insurance is reliable, affordable, and available to assist you with any questions you may have regarding my policy or a claim.
Veronica
GBHelpful and Thorough Helpful and thorough. The process is easy to submit a claim. Anytime I have had to speak to a representative they have been very helpful. They try to do the best for the customer.
SC
GBQuick easy claim process Quick easy claim process! We went through a really traumatic accident with our puppy and knowing we had Spot insurance gave us peace of mind to say yes to the necessary surgery. I would recommend to everyone to get insurance for your pets!
ANON
GBTERRIBLE INSURANCE COMPANY Terrible insurance company!! Expensive and doesn’t cover accidents as specified. They denied my claim because of pre existing condition when my pet doesn’t have any pre existing condition. DONT recommend, definitely a SCAM