I was very impressed with the products…but not a bit happy with the service I was very impressed with the products myself. Bought not one, but two of the light therapy wands that came supposedly with a life time warranty. Fast forward a year or two when I go to use my light therapy wand on my brown spots & it won't come on. It won't charge at all. So I took it back into the location that I purchased it & they attempted to trouble shot the problem, but was unable to resolve. I asked about the life time warranty & was told I'd have to contact the product company online Apology...which I did. I am told that in order to receive a replacement of the very expensive wand I would first have to jump through several burning fire hoops. 1st) must have all original packaging, container box the wand came in 2nd) must have sales receipt showing when, where & how much you spent & acquired your product. 3rd) you must make a video showing the product explaining what happened to it & what you feel is the cause for its failure to continue working. REALLY! 🙄 I'm not an expert on their products & equipment, but I bought all in good faith. I am not a bully & I don't like being bullied by companies who get you to buy their products & then use the fine print to get out of holding up their end of the bargain I enjoyed the products I have no complaints about their effectiveness I'm just very "disappointed" in the service end. 🩶

Went to this store in the Hanes Mall Went to this store in the Hanes Mall, Winston Salem. I have rosacea and really wanted to avoid putting anything on my face. Salesman told me rosacea is a bacterial infection and can be cured and they can do it. He put some product on my face to fill the wrinkles and I looked 10 years younger, however, it turned into a caked mess and I had a reaction. Did some research and rosacea is NOT a bacterial infection. Diet can help it but scientist do not know the root cause.

Very good experience Very good experience. Bought the product in Costa Maya from Nathaniel. Very pleasant. Enjoyed the experience.

" BAD ETHICS SKIN CARE "Refunding everyone you have scammed out… Refunding everyone you have scammed out of money then going out of business woud be a start. You can start with me. I learned after my horrible experience with your forceful badgering sneaky sales techniques and inability to understand the phrase "NO THANK YOU " that YOUR COMPANY IS LIKE A TRAVELING CONFIDENCE ARTIST. YOU MOVE FROM ONE CITY AND MALL TO THE NEXT. SHAME ON YOU.

I am extremely happy with Hermetise… I am extremely happy with Hermetise sales reps and customer service department. I couldn’t place an order online as I am not really computer savvy. I called Hermetise and they assisted me with an amazing service. They also gave me a discount price for the products I purchased. I’ve been using Hermetise’s products for years found them in a mall when I was traveling many years ago and ever since I can’t live without their products. I recommend them to all my family and friends it really is a great line.