WHERE IS YOUR CUSTOMER SERVICE ??? I have attempted to contact you by telephone at least five times - each time being met by an answering machine asking me to leave a message. I did and I have NEVER received a return call. I continue to buy your products but now I need help with an HP 61xl color cartridge that will not install - receiving a message that the cartridge needs to be replaced with no "OK" or "Continue" available. I need assistance or information on how to return for a refund. Nancy Pumphrey 308-762-2537.

I have tried to contact this company… I have tried to contact this company through all of its contact points - but to no avail. I've left messages on their voicemail and I've used that text/chat capture system on their webpage. They do not respond. If the company cannot or will not respond to a simple web query (concerning one of their products), how do you think it is going to go when you have a problem with an order. I've noticed that many people in the forum (reviews) had a malfunctioning cartridge or received the same color ink or did not receive an ink cartridge and it seems that they simply didn't do anything about it - because the ink was cheap. I don't feel that way - I like to know that a company stands by its product and is responsive to customer queries and if necessary, a customers complaint.

Very pleased with cartridges. Cartridges. are clean and exactly what I ordered. They have printed beautifully in a Cannon Pixma. Very quick delivery!!!! Thank you for a great product and xlnt service. I will definitely be ordering again soon.

Opened first color cartridge Opened first color cartridge, removed plastic cover and foil cover. There is bleed over from blue to red areas, much of which covered the tips of my thumb, index and middle fingertips. Very durable ink deposits on skin! What a mess. Print copies (half a dozen) so far have looked good.

Best place to get your ink Was told that that ink was really expensive. And you guys had it for a fraction of the price that's what made my experience really enjoyable.