Will not support customers Ordered a transition that came in a different format than expected and I tried to contact customer service to help through email, their live chat and discord - no replies from any.

Wasted Money There was no direction to buy the animated vs. non animated overlays, so I bought the wrong one. I wasted my money due to lack of direction via the site which is highly unclear about the different buying options.

Overall satisfied with the product I am very satisfied with the product (Witcher Twilight). The encounter that I face is trying to edit the overlays because I'm not an expert in video editing. To be specific, I don't use a camera and so I wanted to remove the webcam box and stretch the chat box all the way to the top but it was a struggle. After hours of trying I managed to render a video but the big box wasn't transparent. It was just black. A short tutorial video would have been very helpful and less overwhelming. :) What I would like to have in the future is goal widgets with the same theme to complete the package.

Slick, professional stream packages. If you want to look professional, then getting a stream package from StreamSpell is definitely one way to do so. I personally don't have the time and I'm definitely not artistic either - so having something that looks slick and appropriate for the content you're streaming is ideal. Easy to install and support is available if necessary - so I totally recommend.

Perfect to do mix and matches As a streamer who used to make his own overlays but wasn't really satisfied with the final product. I'm glad to have found more packages to my ever growing Nordic Collection. I've bought in the past the Odin Package, Viking Gods Package(Fenrir, Freyr, Garm, Hati Skoll, Jormungandr, Odin, Surtr, Tyr and Thor)...and now that I've added Prophecy of Ragnarok, Northern Lights and The Destroyer packages, I've seen quite an improvement of combos I can end up using for my MMO streams. Keep up the fantastic work Sincerely, MaskedFjolnir on twitch.tv