Support taught me how to swap donation for cheer labels! I had issues figuring out how to swap my donation labels on my overlay for cheers since I don't get tips/donations via StreamElements very frequently. Nathan in their Discord helped me right after I opened my ticket, gave me live help, and gave me a full walkthrough with screenshots and everything to help guide me through fixing my overlay for my stream! Incredible guy with incredible service! Thank you so much for your help!!

Customer Service is a 10/10 I have purchased about a year ago a streamer overlay pack and did not create an account, now in 2023 I changed streaming platform and I was able to create and account and my original purchase was still linked to it. The Customer Service team response was awesome. Now during the holiday they had a free Xmas pack, is very user friendly (I am not a tech savvy at all) and the xmas alerts I purchase are perfect for my channel. I always find what I am looking for. I think the prices are great and the service is always friendly and efficient.

Looks Aren't Everything. Customer Service Matters Too. They have really good looking stream packages for streamers & content creators but this alone is not enough to redeem them from a poor customer support network because at the end of the day, looks aren't everything. Bought a package from them to use on my stream only to find that they don't actually provide you any actual physical files, just web coded files that limit you completely into using StreamElements or Streamlabs, if you use anything else, your simply out of luck. Emailed them asking if there was a solution or if not, if I could aquire the graphic files they advertise in their packages, came back with a very poor response stating they can't create new code for other platforms & they completely ignored my question about recieving actual files. I guess customer service matters not once they have the money. I'd recomend independent creators on Etsy or Fiverr instead.

Nerd or Die offers amazing streaming… Nerd or Die offers amazing streaming overlays, alerts and widgets for content creators. MrBoost even wrote some custom code for me for one of the chat widgets. Very helpful and fantastic customer support!

Semi awful How are the stream assets treating you? They’re a bit glitchy for me as I use OBS. It kinda doesn’t like to work Is your chat buzzing about your new overlay? Not yet Have the alerts brought a new vibe to your stream? I don’t use the alerts because I stream on YouTube