Raisaa C
GBHigh quality products, Impressive customer service & shipping! I am very impressed with the quality of the products, customer service and fast shipping! My question was answered super fast and the store was generous enough in sending me samples with my order. I am very happy with my purchase and will be definitely be back to shop for more. Highly recommend their products and their customer service.
Siham Salhi
GBIt was exactly what I was looking for… It was exactly what I was looking for amazing boukhour,great customer service, It smelled two days around the house,the muattar angham smell brought me back beautiful memories ,❤️ Muattar Angham Bakhoor (Incense)
Moon Silver
GRUNTRUSTWORTHY It is quite unfortunate that you offer such limited options for paying. No one from abroad will do a bank transfer or join some payment app which puts you through hoops to register and asks for many personal details. If you wish to attract customers, it would be great to make it less difficult to pay for orders by introducing simple means such as actual credit cards and PayPal. Until then, the tedium of the process will keep me, and I am sure others too, well away. Also, where is the location on your website where payment options are laid out clearly for visitors to check BEFORE ORDERING? For foreign visitors especially, this is unacceptable as it looks very shady.
Zo
GB⛔⚠️You have been warned consumers ⛔⚠️Do… ⛔⚠️You have been warned consumers ⛔⚠️Do not attempt to buy from these crooks. I have waited for over two months for a refund for my international order that I did not receive. You deserve zero stars. They were not very cooperative with allocating the packages and got me to basically do their research in finding the parcels from the UK. You have refused to give me back my money until they have allocated the packages with their courier. How can you get away with not returning my money due to your issues with shipping agents?! Why should I as a customer, fight for my money back when I never received the product in the first place and have to WAIT for a refund until they find the missing parcel?! What kind of organisation are you? You have been totally unfair and have stolen my money. You have stolen my money because I didn't receive the package and nore have you refunded me since over two months!! You have ill and unfair business practice towards consumers. I have all the evidence on my email. You are a shocking organisation and your very poor and rude customer service skills needs re-evaluating.
Tony Burgess Jr.
GBWonderful fragrances, superb service As a perfumista, I'm always on the lookout to try different fragrances and buy from new and different online stores. I'm not sure how I stumbled upon Perfume Arabia, but I'm certainly happy that I did! After buying my first fragrance, I ended up buying two more from them within a week. The fragrances they carry are great, the price points are perfect and where else can you get free FedEx 2nd day shipping? I've also talked to the owners on Instagram and they have been wonderful, helpful and knowledgeable. I've had nothing but good experiences with this company and look forward to continue being a repeat customer.