Frank R
USThey are SUPER-slow in processing… They are SUPER-slow in processing orders. Turtle speed!
lois klempner
USOrdered 3 bottles of Deborah Lippmann… Ordered 3 bottles of Deborah Lippmann nail polish. Two came in a box, and the third was unboxed. They told me to send an email and my response was they checked and in the future the product will be sent without a box. I've ordered this product in the past and it has always come boxed. I told them I was going to give them a poor review and they said they didn't care.
Brian Buda
USGood pricing, but long shipping. Pricing for the two items that I bought was good, better than anywhere else I could find, however, this store is a dropseller. This means they don't have many of the products they sell for sale in their store. They are a middle man who sells products directly from suppliers. This is perfectly fine and legal and the products should be of the desired quality and authenticity, but shipping can take an extra long time. It took me about 3 weeks to get the products I ordered. If you're in a time crunch I would take this into consideration before making a purchase. However, you can save some money, so if you don't mind waiting a while for your product to reach you than it's not a problem. I've verified that my charge was the correct amount and the charge was not ran until the product shipped. All in all, the store seems reputable and the webpage is user friendly enough and responses professional, but not personal. They do not come out and say that they are a dropshipper or really indicate when you may receive your product. This was frustrating, but ultimately I did receive exactly what I ordered without any sketchy charges or issues.
Laura T
USDenied a Return! I read eSkin Store's description of an item I purchased; when I received it, it was way too dark. The description stated it was "Universal"... It's not! They declined to have me return it and I'm out the money I spent. I will never do business with them ever again!
carolina isnandy
IDBeware of eskinstore.com they will ask you for credit card CVV ( 3 digit security code ) !! Please beware of this shady company They have asked me to send my cvv credit card to them and its so dodgy Ive purchased from many sites like amazon and also nordstorm as well as saks and netaporter also shopbop none of them asking this kind of scam “verification” Ive chat with the livechat and the answer is the same This is their email : Thank you for your order 10157510. This order may only be shipped to the billing address. Please confirm shipping to the billing address by replying to this email. Otherwise please follow the below instructions: We have been unable to confirm your Billing and / or your Shipping information. In order to process your order further, we require a verification of your billing and payment information. Please note this is to ensure the Billing and Shipping information are correct and valid before we can ship your order. 1- Copy of both front and back of your credit card, 2- Copy of both front and back of your ID, And this is the answer : i can assure that the information that you will send us is secured. We also do not keep card information on our files after the charge is made Like seriously how they assure ?? Its not encrypted !!! Scam scam scam