This company tried to scam me This company tried to scam me. I was a customer since Aug 2021, always buying 3months supply. The product doesn't perfectly clear my acne but does keep it under control. On January 2023, I ordered and paid for a 3 month supply. 2 weeks later, I receive a mysterious box with a Hair growth supplement branded Moerie. I contact the company to let them know I never ordered their hair growth pills and to help me figure out why I got it. They wer extremely rude and didn't want to help. 1 month later, I still didn't get my kayolab, still never received a tracking number for my order a month prior. I emailed their support team and stayed without any replies for over a week. When they got back to me they sent me the tracking info telling me it arrived a month prior and asked ME to go to the post office to go ask where is my package and asked me to ask my neighbors 🤣 I told them that I'm not doing that. Then I noticed in the kayolab rep email signature it was saying " Moerie beauty team". I ask if they are affiliated with moerie. She said yes. It clicked immediately when I looked at the tracking info, the slip in the vitamin box. They sent me the vitamin bottle worth approx $50 instead of my 3 months supply acne products worth $129.99. I pointed it out and they offered me to keep the vitamins (that I'll NEVER use and don't want) and they'll ship me my order AFTER OVER A MONTH. I told them no, I don't want the vitamins but if they want to apologize, sending me an additional free 3months supply would be appropriate. The support team (very unprofessional) replied by telling me to pay the shipping to return the wrong item if I want my $129.99 refunded and that the vitamins must me unused and in "mint" conditions like I've ever asked to receive this toy looking capsules haha thank God I paid with PayPal so PayPal refunded me my money and their vitamins is in the trash. It's not about the mistake but how their support team responded to it, very condescending. I'm just done. Found a new glycolic adic acne treatment company to do business with even tho I liked the product.

I have very sensitive skin and most… I have very sensitive skin and most products do not work for me so i am still kinda on the fence with kayolab. I was using the kit for 2 weeks now, it didn't make my skin react in any weird way, and it seems that it really helps with discoloration and pimples! I plan to use it for a couple of more weeks and see how it goes, and if it manages to get rid of breakouts on my skin, I will permanently switch to this product.

Had a small hiccup with the delivery Had a small hiccup with the delivery, so I give 3 stars. Love the toner and moisturizer, makes my skin feel like I just came back from a relaxing spa.

I haven’t received my product I haven’t received my product, they won’t touch base with me and no way of confirming where they sent it. I want my money back. They sent me a pill bottle from moere which I never ordered. They are scammers, and condescending told me to check my neighbor if they took my package. They can’t even confirm where they sent the package just my area code. bruh. Don’t buy from them.

I am using all 3 products for a couple… I am using all 3 products for a couple of days now, so far so good. My skin seems more even and smooth, and it seems that my typical breakout areas are getting smaller. Hope this keeps up!