Customer service was amazing Customer service was amazing, very responsive. And the light we got is amazing! Fast delivery to Australia as well! Would definitely order again! :)

At first I'm not gonna lie I was… At first I'm not gonna lie I was worried, not realizing that Neon Grand is a legit company and not a scam. I'm very pleased with my sign and cant wait to put it up and display it in my Podcast. Also I will be odering another sign.

Customer service was over the top Customer service was over the top. Even though the packaging was very solid when light arrived it had been damaged during shipping. A new light was on the way within just a few days. Also, the product is beautiful. More beautiful than the pictures on the web site. It appears that this Neongrand really cares about their customers and products.

Even cooler than I'd hoped for! I worked with Doung at NeonGrand in hopes of getting a customized neon design to go onto a large poster I'd created. He offered a drawing which completely fit my needs. When it arrived carefully wrapped and boxed, it worked out even better than I imagined. It's the coolest piece of art I have in the house, and I'm a graphic designer. I recommend NeonGrand with full confidence.

I am totally impressed with the… I am totally impressed with the finished product. They went above and beyond with my custom order! Thank you very much!