Customer service was over the top Customer service was over the top. Even though the packaging was very solid when light arrived it had been damaged during shipping. A new light was on the way within just a few days. Also, the product is beautiful. More beautiful than the pictures on the web site. It appears that this Neongrand really cares about their customers and products.

Even cooler than I'd hoped for! I worked with Doung at NeonGrand in hopes of getting a customized neon design to go onto a large poster I'd created. He offered a drawing which completely fit my needs. When it arrived carefully wrapped and boxed, it worked out even better than I imagined. It's the coolest piece of art I have in the house, and I'm a graphic designer. I recommend NeonGrand with full confidence.

Extremely HAPPY!! Extremely HAPPY!!! They are the best from customer service to the product and the fast delivery. I will totally order from this company again. I highly recommended.

Gives my room a totally different feel Gives my room a totally different feel. I love everything about it. Be careful when you’re drilling into the wall. It’s advised to have help with ensuring it’s straight, and mark where you will drill precisely. Very easy to drill a hole too high or low/off to the left or right.

I am totally impressed with the… I am totally impressed with the finished product. They went above and beyond with my custom order! Thank you very much!