Bryan
GBNearly two weeks ago I asked about… Nearly two weeks ago I asked about returning the three Canon ink cartridges that I bought on line, as the one I tried would not print well; always the first several lines were not clear on every page I printed. Useless. I said I would scan some of these pages and send the scans if wanted. There has been no reply of any kind. Product and service not acceptable. A day later, today, I did get a reply and Inkfarm is sending a prepaid label for me to return the cartridges for a refund, as all of their re-manufactured, and compatible cartridges come with a two year warranty, and 100% satisfaction guarantee. Excellent service. Maybe I should have tried the other two cartridges before complaining.
Ceede
GBInkfarm is prompt, courteous and economical… I have been ordering from ink.farm.com for over two years and have not been dissatisfied. They have quality products and you don't have to wait a lifetime to get your product. if for some reason, they, as humyns, make an error and send you wrong product, you don't have to wait forever to get it corrected and you don't need an affidavit signed in blood by your late parents to get the order corrected. In other words they are prompt and courteous. Not to mention, economical.
Germaine
GBEmails bouncing re: where is my refund? I have been a customer of ink farm for over 7 years...just sent back some cartridges in OCTOBER 2023 because my current printer died. Was due a refund of about $48 or so and was told I would receive a check. Still waiting...no response from emails to customer service (2-3X now) and using the form on the website kicks back the information as not sendable. What is going on? Must I contact the Better Business Bureau for a response from them? NEXT!!!!
Jason Fulgham
GBTerrible product, terrible service I bought cartridges for an Epson WF7710. They are worthless. I ran the head cleaner multiple times, did all the troubleshooting, etc. and ultimately ended up buying genuine Epson cartridges. The printer went right back to printing normally after a few pages. I got in a pinch and needed black so I used another one of the inkfarm cartridges, and within a few pages it was printing borderline unreadable pages. I emailed inkfarm and never got a response. Terrible product, terrible service.
Joan
GBLocal Office Depot stopped supplying HP… Local Office Depot stopped supplying HP 02 ink cartridges, so I checked online and Inkfarm popped up - with good prices for genuine HP ink, but even better (MUCH better) prices for "Our Ink" (Remanufactured). Shipping was free. And fast, which I really needed. Always thought I could drive a mile and buy more any day of the week, so waited till the printer ran out completely. Oops. Inkfarm saved me!