Aprés Nail

17635 Rowland St A,, 91748, City of Industry, United States
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2.63
Based on 19 Reviews

5

36.84%

4

0.00%

3

5.26%

2

5.26%

1

52.63%
About Aprés Nail

Gel-X : the world’s first 100% soak-off soft gel extension system! Our team is committed to developing and providing industry leading products for all your professional salon needs.

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Anita Sandberg
NO

Issues with delivery Issues with delivery Placed my order in june 22. Still not received my order. Don't think I'll order from Apres again. Anita sandberg

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Josh
GB

Lacking complete communication. Ridiculous I ordered 2 nail sets and they came with it 4 days. Had them for a entire 24 hours before I even got the email that they were shipped I ordered more stuff cause I saw that the first ones I ordered came in and it wasn’t a scam. I ordered 200 dollars more stuff and now online they both say fulfilled but have not received them and have got a shipment number but it’s invalid on ups. Just annoying when you order something online and you are lead a stray with not knowing. Apres make most of there sales online you would think they’d be more efficient with how much they charge for there products. Apres nails, DO BETTER!

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Charlotte Gee
GB

Terrible customer service Terrible customer service, was placing an order with a discount code that worked right up till completion then it suddenly said “this discount code is not available to you”. I contacted customer service to only be told that codes are email linked and was ignored when I said I never received my welcome one. I told them I’d go elsewhere and to not contact me again unless it was a supervisor and yet the snotty Abigail replied again with have a good day ignoring my request for a supervisor.

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Travis Lim
SG

Item issue Long story short. There is no return policy. It is a no-no for online shopper. Avoid at all cost.

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Julie
GB

TERRIBLE CUSTOMER SERVICE AND POLICY I’m surprised with the policy of return and refund from this company along with the customer service. They sent me wrong item and I asked for a refund with prepaid label for the wrong item was sent. They refused to pay the shipping cost and said the system doesn't allow modify the order or pay for the return shipping. Customer services is very rude with ridiculous policy. This is my first time order directly from Apres and I'm not gonna purchase again in the future. This is not type of business that we should support with this type attitude. Terrible experiences

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