Aprés Nail

17635 Rowland St A,, 91748, City of Industry, United States
image
2.63
Based on 19 Reviews

5

36.84%

4

0.00%

3

5.26%

2

5.26%

1

52.63%
About Aprés Nail

Gel-X : the world’s first 100% soak-off soft gel extension system! Our team is committed to developing and providing industry leading products for all your professional salon needs.

Tags
Contact Info

You need to Login first to submit your review.

image
djsklh
GB

Shipping and Customer Service There are two main areas where this company can improve. The first is shipping and the other is customer service. I placed an order weeks ago and the tracking isn’t even being updated at this point. I called customer service and the representative was completely unhelpful and seemed to not know what was going on or how to find out. I was honestly shocked at how clueless she was. As of today, I still don’t have my order and I’ve lost faith in customer services ability to resolve issues. This is my second and likely last order. Apres, your company would benefit from training your agents and analyzing your shipping process.

image
EN
GB

Their shipping totally sucks Their shipping totally sucks. You pay $10 and have to wait 17 days to get your items... Nice.

image
Anita Sandberg
NO

Issues with delivery Issues with delivery Placed my order in june 22. Still not received my order. Don't think I'll order from Apres again. Anita sandberg

image
Julie
GB

TERRIBLE CUSTOMER SERVICE AND POLICY I’m surprised with the policy of return and refund from this company along with the customer service. They sent me wrong item and I asked for a refund with prepaid label for the wrong item was sent. They refused to pay the shipping cost and said the system doesn't allow modify the order or pay for the return shipping. Customer services is very rude with ridiculous policy. This is my first time order directly from Apres and I'm not gonna purchase again in the future. This is not type of business that we should support with this type attitude. Terrible experiences

image
Amanda McCloskey
GB

Customer service is absolutely AMAZING Customer service is absolutely AMAZING! My address was incorrect after submitting my order, and they emailed me back immediately with a solution. I love the products! The nails stay on for 3 weeks, are so easy to do on my own, and look professional! Love this company!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow