Their shipping totally sucks Their shipping totally sucks. You pay $10 and have to wait 17 days to get your items... Nice.

Didn’t receive order and can’t get a refund! I was really looking forward to getting this kit and finally decided to splurge on it. Probably would have been awesome but unfortunately half of it (both boxes of tips) were not delivered. Customer service is prompt at responding, but completely unhelpful. They have to do an inventory which takes 5 business days, which I totally understand. However, their tone is accusatory and they have denied my request to purchase new tips at my expense and have them grant expedited shipping. I finally got so frustrated with this whole mess that I asked to have return labels sent to me after the investigation so that I could just return everything I received and be done with it - but this company does not allow returns or exchanges for any reason! They said they’d make a one time exception for me though, but I’d have to pay shipping. I am just really at a loss for words. I’ve never heard of a company not allowing returns or exchanges, especially since it’s only been 2 weeks, I have a receipt and everything is unopened/in original packaging. I had such high hopes and thought I was dealing with a high end company, but obviously not.

Item issue Long story short. There is no return policy. It is a no-no for online shopper. Avoid at all cost.

Issues with delivery Issues with delivery Placed my order in june 22. Still not received my order. Don't think I'll order from Apres again. Anita sandberg

This company should be out of business This company should be out of business. they have the worst customer service. they do not answer phones and they could care less when they mess up. packages are often delivered late if at all. Yet you always see them posting on social media new launches. If I could give them a 0 star I would. 100% do no recommend