Their shipping totally sucks Their shipping totally sucks. You pay $10 and have to wait 17 days to get your items... Nice.

Issues with delivery Issues with delivery Placed my order in june 22. Still not received my order. Don't think I'll order from Apres again. Anita sandberg

Terrible customer service Terrible customer service, was placing an order with a discount code that worked right up till completion then it suddenly said “this discount code is not available to you”. I contacted customer service to only be told that codes are email linked and was ignored when I said I never received my welcome one. I told them I’d go elsewhere and to not contact me again unless it was a supervisor and yet the snotty Abigail replied again with have a good day ignoring my request for a supervisor.

Shipping and Customer Service There are two main areas where this company can improve. The first is shipping and the other is customer service. I placed an order weeks ago and the tracking isn’t even being updated at this point. I called customer service and the representative was completely unhelpful and seemed to not know what was going on or how to find out. I was honestly shocked at how clueless she was. As of today, I still don’t have my order and I’ve lost faith in customer services ability to resolve issues. This is my second and likely last order. Apres, your company would benefit from training your agents and analyzing your shipping process.

Customer service is absolutely AMAZING Customer service is absolutely AMAZING! My address was incorrect after submitting my order, and they emailed me back immediately with a solution. I love the products! The nails stay on for 3 weeks, are so easy to do on my own, and look professional! Love this company!