Customer service is absolutely AMAZING Customer service is absolutely AMAZING! My address was incorrect after submitting my order, and they emailed me back immediately with a solution. I love the products! The nails stay on for 3 weeks, are so easy to do on my own, and look professional! Love this company!

Products are phenomenal, BUT... Products are phenomenal. Haven't had an issue yet. Their Aer Gel system is solid, and the Gel-X is as original as it can get. My main issue is their customer service. It seems like most companies forget what "customer service" was all about. The customer service staff aren't friendly at all. I get half-a**ed answers from them all the time, which is disappointing for a company that's leading the industry in product innovation. Also, when I reach out to their customer support through chat or email, it takes almost 48 hours to get somewhat of a response. That's pretty terrible... I do have confidence that they can turn this around, but the question is, will they?

This company should be out of business This company should be out of business. they have the worst customer service. they do not answer phones and they could care less when they mess up. packages are often delivered late if at all. Yet you always see them posting on social media new launches. If I could give them a 0 star I would. 100% do no recommend

Lacking complete communication. Ridiculous I ordered 2 nail sets and they came with it 4 days. Had them for a entire 24 hours before I even got the email that they were shipped I ordered more stuff cause I saw that the first ones I ordered came in and it wasn’t a scam. I ordered 200 dollars more stuff and now online they both say fulfilled but have not received them and have got a shipment number but it’s invalid on ups. Just annoying when you order something online and you are lead a stray with not knowing. Apres make most of there sales online you would think they’d be more efficient with how much they charge for there products. Apres nails, DO BETTER!

Amazing customer service and quick… Amazing customer service and quick shipping times