Shipping and Customer Service There are two main areas where this company can improve. The first is shipping and the other is customer service. I placed an order weeks ago and the tracking isn’t even being updated at this point. I called customer service and the representative was completely unhelpful and seemed to not know what was going on or how to find out. I was honestly shocked at how clueless she was. As of today, I still don’t have my order and I’ve lost faith in customer services ability to resolve issues. This is my second and likely last order. Apres, your company would benefit from training your agents and analyzing your shipping process.

wonderful company Apres is a reliable, quality brand. I’ve Been using their products for over a year now and I love everything if the product is ruined and I contact the company they replace it right away. Everything that I’ve purchased has perfect formula which giving me the ability to provide beautiful Manicurist for my clients.

Trustworthy I've bought a lot of stuff and everytime it arrives quickly to Chile. Anytime there's a problem with an order they fix it right away and they don't make any problems as other websites. I've reached support several times and they always answer kindly and try to answer any question or problem that I have. I'll continue buying my stuff here, thank you Apres for your quality and good service ♡

Item issue Long story short. There is no return policy. It is a no-no for online shopper. Avoid at all cost.

You are honestly the best company in… You are honestly the best company in the nail industry. Your quality is unlike any other company, as well as the unique ideas and designs in terms of nails. Also the customer service is excellent, i sent email and straight they answered me. Again thank you very much for your prompt service and resolution of the problem.