Products are phenomenal, BUT... Products are phenomenal. Haven't had an issue yet. Their Aer Gel system is solid, and the Gel-X is as original as it can get. My main issue is their customer service. It seems like most companies forget what "customer service" was all about. The customer service staff aren't friendly at all. I get half-a**ed answers from them all the time, which is disappointing for a company that's leading the industry in product innovation. Also, when I reach out to their customer support through chat or email, it takes almost 48 hours to get somewhat of a response. That's pretty terrible... I do have confidence that they can turn this around, but the question is, will they?

Terrible customer service Terrible customer service, was placing an order with a discount code that worked right up till completion then it suddenly said “this discount code is not available to you”. I contacted customer service to only be told that codes are email linked and was ignored when I said I never received my welcome one. I told them I’d go elsewhere and to not contact me again unless it was a supervisor and yet the snotty Abigail replied again with have a good day ignoring my request for a supervisor.

Very fast delivery Very fast delivery and the products look amazing

Excellent👍🏻 -

Issues with delivery Issues with delivery Placed my order in june 22. Still not received my order. Don't think I'll order from Apres again. Anita sandberg