Terrible experience ordering on the… Terrible experience ordering on the Bareminerals website. My order took 1 month to arrive. The tracking information was difficult to find in their confirmation email. Tracking information was slow/inaccurate. When the items arrived, they didn’t work for me and I wanted to return the items. I contacted customer service and have not received any response back. Their website makes it sound like they’ll be very accommodating to returns. Total lies. Do yourself a favor and order their products from Ulta or Sephora instead.

Bare Minerals online agent said system… Bare Minerals online agent said system is down to call back 2 days. His accent was so broken we could not understand him at all. This is BULL...! I have a gift card but I don't know balance on card. I gave agent card # and he was useless. Denise

Can't get a Refund Can't get a Refund. I quickly returned the product that I ordered on-line using the Fedex return label. My refund request was delayed for months even after repeatedly contacting the company. Now they won't provide a refund because I have since closed the account I used to pay for the purchase. Why can't a large company provide a refund?

Can’t get them to remove me from rewards and email I do not use these product but went into a store to purchase a gift card for someone. The sales person told me she had to have my email address to complete the purchase. She actually apparently signed me up for their rewards program. I started receiving emails updating my rewards status. They have a link to contact them to remove you from this program and the emails. I have contacted them multiple times over the last year requesting they remove me from this program and their email list since I never signed up. They always respond that they will take care of it but it’s obviously lies because I still continue getting these emails that I am still in the rewards program. I will never be a customer based on this horrible customer service experience with them.

I started using bareMinerals in high… I started using bareMinerals in high school. It was the only foundation that didn’t clog my pores or break me out so I continued to use it. I still am a loyal customer.