I may never get my product Ordered product in Nov. received the wrong product in Dec. Tried to call about 5 times and was told that the system was down due to upgrades. Finally another month later in Jan, I reached someone who said they'd fulfill the order with the correct color. Now it's another month later in Feb., and I still have not product. On hold now to try and get it shipped. Ridiculous! I'll be shocked if I ever get the product.

They are selling high quality products. -

The sight is very hard to navigate The sight is very hard to navigate. It constantly glitches. Also they’re always out of stock. I like the make up but will not buy from their site.

Can’t get them to remove me from rewards and email I do not use these product but went into a store to purchase a gift card for someone. The sales person told me she had to have my email address to complete the purchase. She actually apparently signed me up for their rewards program. I started receiving emails updating my rewards status. They have a link to contact them to remove you from this program and the emails. I have contacted them multiple times over the last year requesting they remove me from this program and their email list since I never signed up. They always respond that they will take care of it but it’s obviously lies because I still continue getting these emails that I am still in the rewards program. I will never be a customer based on this horrible customer service experience with them.

Disappointed I have never written a bad review but has anyone else been as unhappy with the new owner of BareMinerals as I have. Since Orveon acquired BareMInerals I have had to wait 5 months to use my "Diamond status Good Rewards and I noticed that my previous total had been reduced by about 1000 points and my purchases made since January 1, 2023 do not show on my Good Rewards nor my order history. Very disappointed in BareMInerals and how they have treated their long time customers. I have not been able to get an explanation from their customer service.