Disappointed I have never written a bad review but has anyone else been as unhappy with the new owner of BareMinerals as I have. Since Orveon acquired BareMInerals I have had to wait 5 months to use my "Diamond status Good Rewards and I noticed that my previous total had been reduced by about 1000 points and my purchases made since January 1, 2023 do not show on my Good Rewards nor my order history. Very disappointed in BareMInerals and how they have treated their long time customers. I have not been able to get an explanation from their customer service.

I may never get my product Ordered product in Nov. received the wrong product in Dec. Tried to call about 5 times and was told that the system was down due to upgrades. Finally another month later in Jan, I reached someone who said they'd fulfill the order with the correct color. Now it's another month later in Feb., and I still have not product. On hold now to try and get it shipped. Ridiculous! I'll be shocked if I ever get the product.

I started using bareMinerals in high… I started using bareMinerals in high school. It was the only foundation that didn’t clog my pores or break me out so I continued to use it. I still am a loyal customer.

Bare Minerals online agent said system… Bare Minerals online agent said system is down to call back 2 days. His accent was so broken we could not understand him at all. This is BULL...! I have a gift card but I don't know balance on card. I gave agent card # and he was useless. Denise

Can't get a Refund Can't get a Refund. I quickly returned the product that I ordered on-line using the Fedex return label. My refund request was delayed for months even after repeatedly contacting the company. Now they won't provide a refund because I have since closed the account I used to pay for the purchase. Why can't a large company provide a refund?