I started using bareMinerals in high… I started using bareMinerals in high school. It was the only foundation that didn’t clog my pores or break me out so I continued to use it. I still am a loyal customer.

Disappointed I have never written a bad review but has anyone else been as unhappy with the new owner of BareMinerals as I have. Since Orveon acquired BareMInerals I have had to wait 5 months to use my "Diamond status Good Rewards and I noticed that my previous total had been reduced by about 1000 points and my purchases made since January 1, 2023 do not show on my Good Rewards nor my order history. Very disappointed in BareMInerals and how they have treated their long time customers. I have not been able to get an explanation from their customer service.

Can't get a Refund Can't get a Refund. I quickly returned the product that I ordered on-line using the Fedex return label. My refund request was delayed for months even after repeatedly contacting the company. Now they won't provide a refund because I have since closed the account I used to pay for the purchase. Why can't a large company provide a refund?

Terrible experience ordering on the… Terrible experience ordering on the Bareminerals website. My order took 1 month to arrive. The tracking information was difficult to find in their confirmation email. Tracking information was slow/inaccurate. When the items arrived, they didn’t work for me and I wanted to return the items. I contacted customer service and have not received any response back. Their website makes it sound like they’ll be very accommodating to returns. Total lies. Do yourself a favor and order their products from Ulta or Sephora instead.

Can’t get them to remove me from rewards and email I do not use these product but went into a store to purchase a gift card for someone. The sales person told me she had to have my email address to complete the purchase. She actually apparently signed me up for their rewards program. I started receiving emails updating my rewards status. They have a link to contact them to remove you from this program and the emails. I have contacted them multiple times over the last year requesting they remove me from this program and their email list since I never signed up. They always respond that they will take care of it but it’s obviously lies because I still continue getting these emails that I am still in the rewards program. I will never be a customer based on this horrible customer service experience with them.