No contact? No sending promptly…? Shame I like their products but they take a long time to send, not apologetic at all about it, and customer services don’t reply in a good time frame, if at all?

Bad company Bad company. Missed off the free gift that was the reason I bought via this company, rather than a distributor, where I would get 20% off. Avoid & buy elsewhere.

Awful, unprofessional, unethical This is one of the worst companies I have ever worked with as a licensed skincare professional. They have absolutely ZERO integrity. I had a wholesale account with them which they shut down without warning and refused to respond to emails. They raised their order requirements without any warning or even notification, never even giving me a chance to meet them. I had been ordering from them for years when they deemed me unworthy. I won’t buy from them ever again as a customer, nor will I recommend them to clients. Awful unprofessional behavior.

Packaging is a pain I spent not an insignificant amount of money on the combined pack and the post zit stickers, and several times have wasted expensive patches because of a design flaw in the packaging. These stickers are wired shut inside annoying plastic squares. You have to yank them open with your fingers, (which would be impossible for anyone who has issues with their hands) and frequently they fly out onto the floor, ruined and you have no choice but to throw them in the bin. It's additionally not great that you're left with a load of plastic tat after you've used one. The early zit sticker didn't work for the larger under the surface zits I had, I guess they were too stubborn. The goo getters were an interesting experience, and stopped me popping whiteheads myself. The post zit stickers did help fade marks, but it wasn't the great result I had read from others. The benefits to these are that they stop you picking and making zits worse. The cons are the expense, the ease of use and packaging.

I don't want to download an app to… I don't want to download an app to track my order. Give me tracking on I can click on via web browser on my phone. NO I WILL NOT DOWNLOAD ROUTE, NO I WILL NOT DOWNLOAD SHOP to track my order!!!!