I've been using this product for… I've been using this product for several years! It does exactly what its supposed to do..I had a problem with the pump and customer service was great! First they told me how to prime the bottle and when that didn't work they offered to ship me out a new and improved bottle FREE of charge...Customer service was great! Your Face needs to be clean and dry before makeup is applied...Put a thin layer under your eyes, follow the instructions, dont move around until it dries completely approx 10 minutes to see the full affect!

Bought the trial package of 6 little pods Bought the trial package of 6 little pods for $14.99. Each pod is enough for both undereyes. Followed the directions to a T. Unfortunately this product did not work for me - at all. And the bags under my eyes are really not bad either but I wanted them to go away on special occasions, so Plexaderm seemed to be a good answer. The product I received is a light orange beige (peachy) color. When it dried and then ultimately flaked off, it was peachy colored flakes, not white flakes as others have mentioned. I did not put any foundation, concealer, or anything else under and around my eyes at all because I wanted to see the product work in the 10 minutes as advertised - nothing happened so I tried another pod and applied as directed. Nothing. No tightening, no diminishing of the dark circles, the little bags remained and I was disappointed but not really surprised. Very rarely do over the counter products do what they claim. It’s good though that Plexaderm does the little 6 trial pods for $14.99. That’s not a bad price, but they could do better for a tiny trial package. Maybe it actually does work for some, but not only did I NOT see any diminishing of my little bags in 10 minutes, although I did feel a tiny bit of a pull, the stuff started flaking off in about 30 minutes. My face was clean and dry when I did the applications. I cannot recommend this product based upon my experience with it.

Why Black and Brown people should not buy this product. You get no response to your review. I haven't used the product, I'm researching to product to see if I should use it. And so far, while I have read the first page of Trustpilot reviews, I notice that a response from Plexaderm is given to all reviews of its products except for the reviews coming from the three black women that have commented on the product so far. Why is that??? Does black people deserve not to be responded to their reviews? This is probably why this product has so many bad reviews.

I was amazed at the incredible, immediate results! I was amazed at the incredible and immediate results I saw when I used Plexaderm for the first time. I have to admit, I was a bit skeptical at first, but once I saw how the product worked, I was so excited. I used it to minimize the dark circles/bags under my eyes, and just like the directions say, after about 5-10 minutes, they were completely GONE! It literally took years off my face. Initially, I told myself that I would only use Plexaderm for special occasions, but now I find myself applying it anytime I leave the house because I love the way it makes me look younger and fresher and that's the way I want to be seen by everyone!

Not suitable for people of color Plexaderm is a concealer not an eye bags elimination product. It is definitely not for people of color as it leaves a white residue. If you rub the residue away completely, the under eye bags immediately reappear. So your claim that plexaderm tightens the area underneath the eyes to achieve a more youthful appearance is bogus. Perhaps you should develop a Clear ointment version of this product if you care to provide a service to people of color at all.