I reviewed the ratings after your… I reviewed the ratings after your response to Dollie. What you said about your answering the concerns of Black users in this forum is totally untrue. I considered purchasing your product, but I will not because I don't trust your company.

Dissatisfied with new tubes product… Dissatisfied with new tubes product thin and cannot compare to previous pump bottles. Not as effective. Very disappointed it has become a cheap version of other bottle. Used for years but am skeptical of new one for the money. Sad that u changed and thinned the product. No one is honest anymore.

Bait & Switch ???? Ordered one of their packages on their Canadian Website. The total dollar cost had the letters CDN beside the amount. However, only recently noticed that they converted the cost to US DOLLARS for $170.76. This seems like the “bait and switch” scam some retailers have used. SO BE CAREFUL everyone.

Not suitable for people of color Plexaderm is a concealer not an eye bags elimination product. It is definitely not for people of color as it leaves a white residue. If you rub the residue away completely, the under eye bags immediately reappear. So your claim that plexaderm tightens the area underneath the eyes to achieve a more youthful appearance is bogus. Perhaps you should develop a Clear ointment version of this product if you care to provide a service to people of color at all.

Works to a degree. Worked much better at first than after a year or so. I was really pleased to see that it made a huge difference at first. It has its weaknesses, though. You have to figure out how much and how to apply. Ive wasted MUCH trying to re apply it just right. Lately though even though I continue to apply on a clean, dry face, it is just not working, or barely working. I am not getting good results. So I am disappointed at having diminishing returns. Is there a reason that it would just stop working? I will be searching for a better product of this kind.