I reviewed the ratings after your… I reviewed the ratings after your response to Dollie. What you said about your answering the concerns of Black users in this forum is totally untrue. I considered purchasing your product, but I will not because I don't trust your company.

NOT FOR AFRICAN AMERICANS OR PPL OF COLOR The product seemed to reduce the puffiness under my eyes however, it left a dark color under my eyes. Tried applying multiple times according to the instructions with no success. It still left the dark color under my eyes. I am a woman of color & reading the reviews from other people of color we’re all experiencing the same issue.

Dissatisfied with new tubes product… Dissatisfied with new tubes product thin and cannot compare to previous pump bottles. Not as effective. Very disappointed it has become a cheap version of other bottle. Used for years but am skeptical of new one for the money. Sad that u changed and thinned the product. No one is honest anymore.

Not for my skin tone Plexaderm probably works on Caucasians because you can’t see the after effects of drying. On African American skin it dries like a glossy film. Makeup doesn’t cover the shine. Although it works, it’s not THE product for African American People or at least the people I know that tried it. So, I threw it in the drawer.

I've been using this product for… I've been using this product for several years! It does exactly what its supposed to do..I had a problem with the pump and customer service was great! First they told me how to prime the bottle and when that didn't work they offered to ship me out a new and improved bottle FREE of charge...Customer service was great! Your Face needs to be clean and dry before makeup is applied...Put a thin layer under your eyes, follow the instructions, dont move around until it dries completely approx 10 minutes to see the full affect!