Not the best experience Not the best experience. One week after ordering I checked the tracking number and noticed no action had been taken. I emailed their customer service and asked for a refund. Later that same day I checked the tracking again. It now said a label had been printed but that was it. No scans had been placed by the courier. I emailed their customer service again and again asked for a refund because it hadn't shipped. I never received any reply from the company. A couple days later my order arrived. It was a different cologne than what I had ordered. I had ordered a bottle of Lempicka au Masculine but received a bottle of Lempicka Homme. Similar? Yes. What I had ordered and what was pictured and named in the description? No. FragranceX.com is a much better site to purchase perfume and cologne from.

I chose Fragranceon because of their… I chose Fragranceon because of their lower prices on perfume. After ordering it took about 3 weeks to receive my order after several inquiries into when it would be fulfilled and shipped. It was stressful experience because the customer service kept repeating that within 3-5 business days I would have my perfume. I was about to cancel the order and then I was informed that the package was shipped. I received it and probably will not use them again.

I ordered perfume from this site on … I ordered perfume from this site on December 13, 2017. They took the payment out of my banking account, but failed to give me a tracking number. The phone number on the website doesn't work and there's no way to get in contact with anyone. I have no idea if I will ever get the package.

Scammers If there was a zero star that's what I would give.I have tried for days to contact them by phone at all times of the day and night I always get a busy signal.i have texted them with NO return message. I ordered and within two hours tried to cancel . So for 4 days still the same no answer or contact. So I have filled a complaint to BBB on this company for being a Scammer and no full refund of my money and no contact from them. So please don't order from them they will scan you with no refund and noway to contact them.

Buyer Beware I ordered a fragrance from this company and when it arrived, I noticed stark differences in both the smell and the packaging from the original purchased at another store. I contacted the company immediately to which I was sent a return label and assured I would receive a full refund. Once the company received the return, the story changed and I was given the runaround. I left 2 negative reviews and then suddenly, I received a partial refund as well as a threat of legal action if I left any bad reviews. I requested a full refund to which I was informed I would not get if I did not remove all my negative reviews. This is a direct violation is my first amendment right. I would never do business with this company again!!