If you contest the charges they’ll send your stuff I echo what everyone has said about their service and correspondence. The key is you have to dispute the charges with the cc company. I ordered Jan 29 and didn’t get my Stuff until March 13 AFTER entering a dispute and calling them Scammers outright via email. They are taking orders and money then repacking PHOR essentials pads as their own.

Buyer Beware I've had a similar experience as a lot of other reviewers. I waited a month for my product with no communication from the company. As soon as I started a dispute with my cc company I suddenly get an email that my product has shipped. Now I've received them but based on the mixed reviews I'm scared to use them. Will never order from them again. Even if the product worked, the wait time makes it a poor purchase.

I ordered my products from Sugar baby… I ordered my products from Sugar baby at the end of February and I received them at the end of April… about a week ago. Although the delivery took forever I was still excited. However, after using the products for a week my skin is breaking out on my face, neck, chest, and even some in my stomach. I’m so disappointed and I’m waiting to receive a message back about refunds.

This is a fraudulent company This is a fraudulent company. They take your money and you don’t get the product, no correspondence, update nothing except a fake tracking number (so they’re scamming the USPS also) that the post office is providing to them. SCAMS..!!! I’m tired of these pathetic companies taking advantage of people by taking their hard earned money and not providing what they’ve paid for. Try to support small businesses and this is WHY PEOPLE DON’T TRUST USING SMALL BUSINESSES… for these exact reasons. Pitiful….

I ordered the glass skin kit and glow… I ordered the glass skin kit and glow up pads 2/23 and received them 3/18. I received 1 pack of glow up pads free making 4 bags of pads, 1 skin mask and 2 skin serums. Started using it on and off a week after I got them. Now I'm noticing my face feels super fuzzy-like and have noticed my sides of my cheek bone area getting darker. My face was never like this. I use neutrogena hydro boost and use sunscreen after this and my face is soooo messed up! I stopped using them immediately after my face started feeling stings and like my face hurts after washing off the face mask you let sit on your face for 10mins. I only opened 1 of the 4 packs I have and probably only used like 8 of the 30 pads. Definitely will be emailing them about a refund due to their product messing up my skin. If you have sensitive skin or eczema PLEASE BEWARE OF USING THIS PRODUCT. My mom is a nurse and she even said something about my skin changing. I'll have to let my dermatologist fix this mess that they created!