Don’t Waste Your Money We’ve had 2 diffusers in two rooms for several months now and have been through multiple different scents, but rarely ever smell anything from either. Absolutely not worth the money. Very disappointed. Save your money!

These are garbage These are garbage. First device worked two weeks and then would not connect to our internet (we are a tech savvy house and have no other issues with other devices) they shipped another one. This device has lasted a little over a month and again will not connect. Waste of time and money.

They don't care about their customers Placed an order for two new scents. Almost two weeks later they were supposed to be delivered, USPS said that they were delivered but I never received them. I waited a few days to see if they would show up but they never did. I tried to contact customer support but they said it was a USPS issue and I needed to contact them and would need a report from USPS before they would even attempt to resolve. It's ridiculous for a company to require their customers to handle carrier issues. Love the diffuser but will be ordering all future scents from Amazon

Customer service is nonexistent Customer service is nonexistent. I ordered early December. Got the diffuser only late December but no fragrances. Its January and still no fragrances; diffuser is useless at this point. I only get automated msgs about being overwhelmed with orders so they are running behind. Ugh!

Don’t work after 3 purchases Don’t work after 3 purchases! Pura products are in expensive home goods stores and are 80 each! The refills are running for 18 each. I sadly, bought 3 of these and only one works! The store wouldn’t exchange. I can’t update the app and they keep saying “offline”. I will never buy a product like this again. Nowhere online or the app does it offer easy solutions. Driving me insane. I’m done.