Pura

W 1250 S 815, 84058, Orem, United States
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1.35
Based on 20 Reviews

5

0.00%

4

10.00%

3

0.00%

2

5.00%

1

85.00%
About Pura

🙌 World's first smart fragrance dispenser | Automating the scents of your home with your phone | With an adjustable-color Nightlight

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Natalie
GB

The diffuser and the scents are great… The diffuser and the scents are great themselves but the scents always arrive late or you don’t get one the scents because they’re sold out but they don’t tell you. You can’t reach their customer service ever. It’s been a pain to get in touch with the company. Really unfortunate having this experience.

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Karen Cobb
GB

I'd give minus 5 stars I could I'd give minus 5 stars I could. No phone system and a chat bot that loops. No customer service whatsoever. Can't handle subscribing from a company with no customer service. Bye Pura. You took a great idea and turned it into a complete nightmare. Did you even consult with an user experience person?

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MISTY WELCH
GB

The products are great…..IF you get… The products are great…..IF you get ever get them! Orders take a ridiculously long time to ship. I ordered something from their new Met collection and you would think these sets would be ready to go, given the amount of advertising they put into them. However, mine has yet to ship and customer service is like a ghost town. Also, instead of fulfilling current orders, they launch a new product that’s going to take precedence over any existing ones. I wish there was an alternative to this company.

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Tracy Lenahan
GB

Pura is Not Smart My review is not about the service but the actual product. I can say without hesitation that this little device is an unfortunate waste of time, money, patience and sanity. We are a device friendly home but keeping this little nightmare working and on schedule is a very frustrating part-time job. Just buy a regular plug sans app/smart schedule and move on with your life.

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Arlene Preyor
GB

Horrible Horrible, sents are too expensive. Only last 1 week on full, 2weeks on medium and forget about full it last 3 days. Garbage

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