I couldn’t find a free trial on the… I couldn’t find a free trial on the webpage and so I purchased a membership hoping it would be a suitable platform to use to create info graphics online. Not the case. I have been declined a refund even though this product doesn’t suit my needs. Apparently the business gives no refunds at all. Apparently you can get a free trial but this is not advertised on the site... overall disappointing product and disappointing customer service.

We are using infograpia products since…1 year We are using infograpia products since last one year during prepering our presentations, reports and proposals. We are very happy with the products and its ever improving content. There are regular free content and we are thank full for that.

Inflexible customer care I accidentally purchased the team bundle instead of the individual bundle. So I asked if I could swap to the individual and have the difference refunded. They simply said I could share with four people instead. Awful customer service. It wouldn’t take a second for them to refund the difference. I have no team so have no other people to share the slides with anyway! If I knew their customer service was this bad I would never have considers them in the first place! I suggest you shop elsewhere as it’s a very disappointing experience.

Ok initial download, but the rest is horrible… I have had to create many presentations in my career. I thought that I found a good solution to make it easier. The initial download came with a package of nice graphics and presentations that I can modify, but there was no consistant theme. The images and graphs are still very helpful. But, the real downfall was in the continued new doawloads I still receive. The "free" new presentations look like something out of the early 90'. Very poor designs and images. The only good images and designs are in the initial download. But, you will still spend a lot of time modifying everything. I have now shifted to AI for help. I now question if Infograpia generated their original presentations from AI and the rest are just free crap from the internet....

bad experience by software mistake I booked 2 licenses, even though I use it privately and have no other workplaces to share. I asked to redeem the unnecessary license, which they declined. When I tried to download an item, i was asked to pay another 97$. since 3 days i can't download anything. obviously the software mistake made me pay, but did not fullfill the license in a way it would work. So money gone, no refund, no downloads, and nobody responsible...