Great templates and friendly customer… Great templates and friendly customer service

bad experience by software mistake I booked 2 licenses, even though I use it privately and have no other workplaces to share. I asked to redeem the unnecessary license, which they declined. When I tried to download an item, i was asked to pay another 97$. since 3 days i can't download anything. obviously the software mistake made me pay, but did not fullfill the license in a way it would work. So money gone, no refund, no downloads, and nobody responsible...

Excellent Product and Service I have been using Infographia for a couple years. The colors and designs have added value to my presentations. I have been able to easily adjust for slide dimensions and other factors. It's wonderful to have great options for presentations. My investment has paid for itself through productivity. Thank you Infographia. Ibrahim

Solid mix of easy-to-use slide… Solid mix of easy-to-use slide templates for various uses. Biggest concern is upgrade frequency (none since in last 4 months) and lack of search for icons. Neither are deal-breaks and the templates are still extremely useful. Primary issue is copying a template slide into an existing slide deck. It looses the color and formatting -- i think that's related to the master slides. I expect that is a common occurrence so providing instructions for casual PPT users would be valuable.

Inflexible customer care I accidentally purchased the team bundle instead of the individual bundle. So I asked if I could swap to the individual and have the difference refunded. They simply said I could share with four people instead. Awful customer service. It wouldn’t take a second for them to refund the difference. I have no team so have no other people to share the slides with anyway! If I knew their customer service was this bad I would never have considers them in the first place! I suggest you shop elsewhere as it’s a very disappointing experience.