I couldn’t find a free trial on the… I couldn’t find a free trial on the webpage and so I purchased a membership hoping it would be a suitable platform to use to create info graphics online. Not the case. I have been declined a refund even though this product doesn’t suit my needs. Apparently the business gives no refunds at all. Apparently you can get a free trial but this is not advertised on the site... overall disappointing product and disappointing customer service.

Solid mix of easy-to-use slide… Solid mix of easy-to-use slide templates for various uses. Biggest concern is upgrade frequency (none since in last 4 months) and lack of search for icons. Neither are deal-breaks and the templates are still extremely useful. Primary issue is copying a template slide into an existing slide deck. It looses the color and formatting -- i think that's related to the master slides. I expect that is a common occurrence so providing instructions for casual PPT users would be valuable.

To be honest when I first purchased… To be honest when I first purchased this over a year ago I was little underwhelmed. However since then I’ve been receiving all the updates (better designed slides) these have been great and I’ve used these on a lot of projects. Can be abit fiddly to change sometimes but good infographics.

Great templates and friendly customer… Great templates and friendly customer service

Genuine Error Cost me More- poor back up from supplier They say that you can get the measure of a organisation by the way it responds to complaints. So, take care when purchasing as I believe that this company is money grabbing and inflexible! When you click on UNLOCK FULL ACCESS, which you would expect to open a tab which explain what full access is. It doesn’t explain anything annd just adds an item to your trolley. Which is fine, BUT, if you don’t check out and revisit the page it adds another pack to your trolley. I have ADHD and got distracted a couple of times and ended up buying three single licences, which cost me more than the five licences deal! Now, I hear you say, well you ordered them. Which I fully accept was an error on my part, however the attitude of Jason at Infograpia was patronising and unhelpful. The company refuse to refund the difference, which is a shame as I was really looking forward to using the slides. I have raised a query with my credit card company, which may not go anywhere but this company needs to look at the relationship it has with its customers instead of employing sharp practice. Poor show Infograpia.