Not working Initially, I was pleased by its options. It doesn't let you crop pictures, but it's fine. When I was testing the card, i asked to send it to me for testing, but no matter what I did, I couldn't open it. I received several emails with the same code. I tried to unsubscribe, it put that since it's a test email, I cannot unsubscribe (as I'm not subscribed). Furthermore, it did say it's free on google and that's why I tried it. It didn't work for me.

Got billed twice after transaction apparently failed! Tried to finish but the website just kept hanging up and could not complete the transaction. Then two hours later, got notifications from PayPal…Ella Cards billed me twice??!! And I had already sent an e-card using a different company. Edit: Ella Cards responded promptly and issued refund.

I would go less for a rating but that… I would go less for a rating but that is not an option. The "service" is a joke and not as advertised. I knew from the start that I would design my own card. I am so glad I did as the selection is mundane at best and uncreative. The site unfortunately does not provide a horizontal format nor informative instructions. My card supposedly was sent to the named collaborators, who I supposed to be those to sign the card, per the "details" for the order but 24 hours after it was supposedly sent none received it. Well, except for the bereaved, who was not to have received it until later in the week AFTER his colleagues had signed it. As others mentioned imagine my surprise when at the end there was a charge as NOWHERE was it mentioned. The charge was not significant and for the convenience it might have been worth it in this time of hybrid schedules had the "service" actually worked as advertised. I already have one email submitted with questions to which 24 hours later I have not gotten a response. I submitted another email a few minutes ago asking how I can be sure the collaborators don't receive the silly card now that the intended individual has already received it. I cannot recommend this "service" and would like to speak to those leaving 5-star reviews to see if they were written by the owners family.

Very, very slick product! Very, very slick product and outstanding customer support!

We use Ellacard to send cards and gifts… We use Ellacard to send cards and gifts to our employees and we love how interactive and collaborative the platform is! I would highly recommend.