Demian
GBYou have to spend $20 to buy $10.50 worth of cards. Here the deal: The cards came out great, although sending them for other people to sign was bit convoluted. Although the customer service responded super quickly. And the app let's you do a lot of different things and generally is easy to use. The reason I gave them one star is because they use very scam like pricing. So theoretically each card I made only cost $5.25, which is fine. It was worth it to me for that price. But the way they have you pay is so sketchy. The total for both of my cards came out to $10.50 but you have to buy 'credits' and they only sell them in $10 increments. So that means I had to spend $20 to pay $10.50. And now I have $9.50 credits that I will probably never use and they know that. They made it so that the 2 cards I purchased came out to exactly $10.50 because they knew that I would have to spend $20 to buy 2 increments of $10 credits. Very disgusting. So if I would have bought just one card I would have had to pay $10 to get the credits toactually get the card to send. If you ask me, this is super scam like. So I absolutely do not recommend this company. Shame on you guys.
Susan
GBVery, very slick product! Very, very slick product and outstanding customer support!
Lillian Molina
GBAmazing options and equally amazing customer service! I have now used this site 2 times & sooo happy I found them. 1st time was for a bereavement card, it was so easy to send the link to everyone, we each added our own page, our own words so it was much more personal and we were able to add money to the card. My friend was overcome with emotions, obviously grief, but also how beautiful it was to have everyone's sentiment together. 2nd time now for my birthday invite, I added music, tons of pictures and the RSVP section. I chose to copy & share link but they do have the option of sending via email and text. I just thought it would be easier sharing the link by texting the link myself vs copy & pasting everyone's number into the Ella site. I had a little trouble with the RSVP button disappearing on me😇 but Francesco/customer service via email helped me, he noticed the mistake I made and helped me correct pretty quickly. I am getting so many compliments on what a great & unique invite. Besides loving my invite, the RSVP section is so helpful listing everyone by the name they entered and number people coming. You have no idea how amazing my invite is... I am ecstatic! Thank you Francesco & EllaCard!!!!
Mr. paul straghan
GBDisgraceful Disgraceful, states clearly fees not forced, then after you waste 10 mins you have to give payment details. Cards are very plain and site is deceptive with false claims, avoid it save your money.
Nicole M
CADeceptive Checkout Experience Ellacard is peak "we designed our check out experience for maximum revenue versus actual customer experience" design. Look, I work in tech and I understand you want people to "get to the end" but this feels deceptive. You pick your card, entire a little note, enter the email address. It's digital, how expensive could it be, right? $6.99 CAD?! LOL. WHAT? Why is sending a DIGITAL CARD more expensive than me getting an actual card, postage, and sending it in the mail? Of course they're going to bet that you've put too much work in to turn back now and ultimately checkout with your purchase. Zing! Look, if you're a business, and you're going to send a bunch of emails to your colleagues throughout the year for various occasions, need a bulk signing capability, and want a little pizzazz in the process, maybe the subscription makes sense. But if you're just an average person looking to sending a one-off card (from one person to one person), you're better off finding an alternative or even just sending an email.