Got billed twice after transaction apparently failed! Tried to finish but the website just kept hanging up and could not complete the transaction. Then two hours later, got notifications from PayPal…Ella Cards billed me twice??!! And I had already sent an e-card using a different company. Edit: Ella Cards responded promptly and issued refund.

Deceptive Checkout Experience Ellacard is peak "we designed our check out experience for maximum revenue versus actual customer experience" design. Look, I work in tech and I understand you want people to "get to the end" but this feels deceptive. You pick your card, entire a little note, enter the email address. It's digital, how expensive could it be, right? $6.99 CAD?! LOL. WHAT? Why is sending a DIGITAL CARD more expensive than me getting an actual card, postage, and sending it in the mail? Of course they're going to bet that you've put too much work in to turn back now and ultimately checkout with your purchase. Zing! Look, if you're a business, and you're going to send a bunch of emails to your colleagues throughout the year for various occasions, need a bulk signing capability, and want a little pizzazz in the process, maybe the subscription makes sense. But if you're just an average person looking to sending a one-off card (from one person to one person), you're better off finding an alternative or even just sending an email.

Everything worked as expected Everything worked as expected. I created a group birthday card for our manager and everyone could sign it before I sent it to her. Would recommend!

My new favorite greeting card platform I’ve used a few greeting card platforms, and Ellacard is my new favorite. It’s got the best features - I especially like that anyone can add videos and photos. I started a large group ecard (over 50 people) and everything worked out perfectly. Thanks Ellacard, I’ll be back.

Tried using PayPal for 2 days Tried using PayPal for 2 days, I believe the problem is your end. PayPal was my only option. Gave up in the end.