Deceptive Checkout Experience Ellacard is peak "we designed our check out experience for maximum revenue versus actual customer experience" design. Look, I work in tech and I understand you want people to "get to the end" but this feels deceptive. You pick your card, entire a little note, enter the email address. It's digital, how expensive could it be, right? $6.99 CAD?! LOL. WHAT? Why is sending a DIGITAL CARD more expensive than me getting an actual card, postage, and sending it in the mail? Of course they're going to bet that you've put too much work in to turn back now and ultimately checkout with your purchase. Zing! Look, if you're a business, and you're going to send a bunch of emails to your colleagues throughout the year for various occasions, need a bulk signing capability, and want a little pizzazz in the process, maybe the subscription makes sense. But if you're just an average person looking to sending a one-off card (from one person to one person), you're better off finding an alternative or even just sending an email.

Got billed twice after transaction apparently failed! Tried to finish but the website just kept hanging up and could not complete the transaction. Then two hours later, got notifications from PayPal…Ella Cards billed me twice??!! And I had already sent an e-card using a different company. Edit: Ella Cards responded promptly and issued refund.

Not working Initially, I was pleased by its options. It doesn't let you crop pictures, but it's fine. When I was testing the card, i asked to send it to me for testing, but no matter what I did, I couldn't open it. I received several emails with the same code. I tried to unsubscribe, it put that since it's a test email, I cannot unsubscribe (as I'm not subscribed). Furthermore, it did say it's free on google and that's why I tried it. It didn't work for me.

Everything worked as expected Everything worked as expected. I created a group birthday card for our manager and everyone could sign it before I sent it to her. Would recommend!

Tried using PayPal for 2 days Tried using PayPal for 2 days, I believe the problem is your end. PayPal was my only option. Gave up in the end.