Patreck
GBBunch of Scam Artists - STAY AWAY!!! In April of 2020 I had a movie logo designed for an Independent Film I have been working on. I bought the $199 Logo Plus package with "100 % Ownership Rights" after I paid for the life time copyright additionally in which was never mentioned or said on their website. 2 years later I had the complete misfortune of this company reaching out to me and telling me my 2 year copyright was up. Wanting to avoid any legal trouble I agreed to renew for 5 years, then told I had to do another step in order to "secure my copyright." This was the publication/notarization. Afterwards I'm told I can't have my logo without going through trademark next, then finally website/business registration. I asked if this was the "final fee" in order to "own" my logo and they told me it was. A couple weeks later I was contacted by their "legal department" Keith Fernandez and told I need a "finalization" fee and FINALLY they needed some information from me. No contracts, no agreements, no paperwork from these guys the entire time. But they wanted my business EIN, driver's license and so on. I told them "no." I already spent $6995 for the above mentioned "fees" to attempt and own the logo I was supposed to have "ownership" of years ago and told I needed to spend ANOTHER $4,000 in order to finalize everything. Kevin Jones "attempted" illegally to be my "attorney" and told me I would be receiving "penalty fees" for not paying the final fee. I asked for a refund which I was also told "no." I ended our final call by telling them there is nothing more to discuss. Afterwards I went to my bank and filed fraud for NEVER receiving anything above in which I paid for with no "documentation" of any kind. Within the next 2 days they've been calling at least 2 - 3 times with no voicemails. This company will use "big" words and a lot of legal terms, consistently interrupt you when you speak, talk down to you, give you false information, incorrect deadlines and so on in order to use scare tactics on you to pay all these so called fees. I will be having another graphic designer design me a new logo as I will be scrapping the one these crooks made for me. Great logo, but a lot of false information and harassment with years to follow. They aren't worth anyone's time. If they decide to take things further I welcome it in the court of law. Stay away!
Connie Doumenis
GBThey drop the price but will give you… They drop the price but will give you half the service you signed for. Their designs are pretty much stock designs from the net. They stopped responding to my request for balance of contracted services. I will need to go to another company to get what I need.
Marco Cruz
GBSCAM SCAM SCAM!!!!! -1000 Stars. This website company is the BIGGEST SCAM!!! STAY AWAY FROM THIS COMPANY. They promise and promise things and charge you out of no where for random things that you do not need. Do not give them anymore payments or CC Info. Once they have that they continue to charge the card. STAY AWAY FROM THEM. WORST customer service, they can't really be understood, literally the worst experience. I started my website project with them 2/09/20 and as of today 8/23/21 still NOTHING!!!
Anna
GBSTAY AWAY FROM THESE SCAMMERS, THEY'RE OUT FOR YOUR MONEY!!! STAY AWAY FROM THESE SCAMMERS! I am very disappointed in this company. My husband trusted them to do a good job and make him a website but he got scammed and they took all his money with no website in return. YES, even though they claim they have a guarantee money back return policy, they still took all my husbands money! On top of all this, we found out that they have been scamming people under different websites and company names, such as instalogostudio.com or logodesignavenue.com who knows there is probably many others. BEWARE of them!!! They are very unprofessional and unreliable. Once they take your money they start saying you need to pay more for the things you were already promised and that you PAID for! Please, look elsewhere because these people will do anything to get as much money out of you as they can, and will not live up to their promises! SCAM, SCAM, SCAM!!!!
Diane Jarmolow
GBUnbelievable Caring Service! I recently needed help posting an event that was happening less than 24 hours from the time I called. I had originally called someone else but they never came through for me. I called on a Friday at 4PM, very near closing time, and Alex Stevenson answered and decided to stay late and do what it took to create a fantastic ad. It went out that evening and I got an excellent response. It is rare to find someone willing to go that extra mile and I so appreciate the attitude and support I got from the Designs Avenue. I will, of course, use them again for my marketing needs. Thank you!!!!