Anna
GBSTAY AWAY FROM THESE SCAMMERS, THEY'RE OUT FOR YOUR MONEY!!! STAY AWAY FROM THESE SCAMMERS! I am very disappointed in this company. My husband trusted them to do a good job and make him a website but he got scammed and they took all his money with no website in return. YES, even though they claim they have a guarantee money back return policy, they still took all my husbands money! On top of all this, we found out that they have been scamming people under different websites and company names, such as instalogostudio.com or logodesignavenue.com who knows there is probably many others. BEWARE of them!!! They are very unprofessional and unreliable. Once they take your money they start saying you need to pay more for the things you were already promised and that you PAID for! Please, look elsewhere because these people will do anything to get as much money out of you as they can, and will not live up to their promises! SCAM, SCAM, SCAM!!!!
William
GBDesign Avenue is a scam Design Avenue is a scam. Don't ever do business with them especially with a sales person called Alex Stevenson. We made contact with Design Avenue via Bark and the beginning, Alex was very cordial but aggressive which should have been our first clue to pull back but our team lead went along and signed a contract with him. After the contract was sign, Alex called back stating that he needed an extra $1000.00 for customer plugin. We became very suspicious but continued our relationship. Alex promised us that our website will be LIVE the week of July 15. He then kept calling our team lead wanting to sell a mobile app. We had a meeting and decided that we would pursue a mobile app after our website is LIVE. When Alex realize that we are not going to purchase a mobile app, he and his project manager Jerry Parson stopped answering our calls and emails. We were then told that Jerry tested positive for COVID but will be returning to work yesterday and will be able to give us an update. We have not heard back from Alex or Jerry. THIS IS A WARNING TO ALL, DON'T DO BUSINESS WITH DESIGN AVENUE AND PLEASE DON'T DO ANY BUSINESS WITH ALEX STEVENSON. Also, be careful when choosing any professional from Bark. Alex is not a professional and he's not the president of Design Avenue as he stated to us which can be verified on tape.
Patreck
GBBunch of Scam Artists - STAY AWAY!!! In April of 2020 I had a movie logo designed for an Independent Film I have been working on. I bought the $199 Logo Plus package with "100 % Ownership Rights" after I paid for the life time copyright additionally in which was never mentioned or said on their website. 2 years later I had the complete misfortune of this company reaching out to me and telling me my 2 year copyright was up. Wanting to avoid any legal trouble I agreed to renew for 5 years, then told I had to do another step in order to "secure my copyright." This was the publication/notarization. Afterwards I'm told I can't have my logo without going through trademark next, then finally website/business registration. I asked if this was the "final fee" in order to "own" my logo and they told me it was. A couple weeks later I was contacted by their "legal department" Keith Fernandez and told I need a "finalization" fee and FINALLY they needed some information from me. No contracts, no agreements, no paperwork from these guys the entire time. But they wanted my business EIN, driver's license and so on. I told them "no." I already spent $6995 for the above mentioned "fees" to attempt and own the logo I was supposed to have "ownership" of years ago and told I needed to spend ANOTHER $4,000 in order to finalize everything. Kevin Jones "attempted" illegally to be my "attorney" and told me I would be receiving "penalty fees" for not paying the final fee. I asked for a refund which I was also told "no." I ended our final call by telling them there is nothing more to discuss. Afterwards I went to my bank and filed fraud for NEVER receiving anything above in which I paid for with no "documentation" of any kind. Within the next 2 days they've been calling at least 2 - 3 times with no voicemails. This company will use "big" words and a lot of legal terms, consistently interrupt you when you speak, talk down to you, give you false information, incorrect deadlines and so on in order to use scare tactics on you to pay all these so called fees. I will be having another graphic designer design me a new logo as I will be scrapping the one these crooks made for me. Great logo, but a lot of false information and harassment with years to follow. They aren't worth anyone's time. If they decide to take things further I welcome it in the court of law. Stay away!
Marco Cruz
GBSCAM SCAM SCAM!!!!! -1000 Stars. This website company is the BIGGEST SCAM!!! STAY AWAY FROM THIS COMPANY. They promise and promise things and charge you out of no where for random things that you do not need. Do not give them anymore payments or CC Info. Once they have that they continue to charge the card. STAY AWAY FROM THEM. WORST customer service, they can't really be understood, literally the worst experience. I started my website project with them 2/09/20 and as of today 8/23/21 still NOTHING!!!
Specialized Transporters
GBSuch a fraudulent "company" truly the⦠UPDATE: They keep calling me over and over and over again plane games pretending like they have no clue who I am "an upset customer" and then the number that they left on here telling me to call them at "customer service" is the same number the always call me on its not some special number for customer service, more like customer harassment. Then to top it off today was the wrong day for them to call me because I told them they had terrible service and there quality of work sucks "PG version" and now they keep calling me over and over again and saying one word and hanging up back to back..... Its crazy obvious that this is more likely what they do for a living, NOT "making logos". Such a fraudulent "company" truly the most unprofessional experience i have ever delt with. They blackmail you after they take your initial payment bye selling you extra packages you dont need and if you decide not to pay them more money they tell you they will re sell your logo. Not to mention the lack of communication skills on the phone. They degraded my business partner on a conference call. They still never provided us with the finalized product. What they did send us was in the wrong colors and you never get customer service without being talked over or about as if you did wrong. Any logo company i ever delt with in the past sends your logo that includes a small medium and large size logo along with a transparent logo as well. These people cant or wont do their job and refuse to refund you for the services that They advertise for yet the did not provide. Unless you want to be blackmailed do not use this company I dont think they are a USA company because they are all about blackmailing you over your own money that they refuse to refund.