David Reida
GBRun from QuickShip Toner. Quick Ship Toner sent me two toner cartridges. One lasted for 20% of its expected life and when installing the second cartridge it dumped toner all over the inside of my printer when my professional copy service technician installed it. Quick ship says too bad and refused to address the issue. I disputed the original charge to my credit card and was denied credit because Quick Ship says technically it is out of the warranty period by a few days. This outfit couldn't care less about its customers and is unwilling to stand behind its products. If you buy from Quick Ship Toner you are on your own with no recourse if you receive defective product.
Nathaniel
GBBEWARE!! AVOID!! Toner never delivered, company MIA I ordered HP replacement toner. I never got a receipt or tracking number. The toner was never delivered after two weeks. I contacted company through their online contact form. They never replied. I had to contact my credit card company and dispute the charge.
Anonymous
GBDO NOT order from this company Do not order from this company. My credit card was charged nearly three weeks ago and I still haven't received the product (or even shipping/tracking information). Customer Service keeps telling me the order is being processed by another warehouse but they never provide any updates. I finally told them to cancel and issue a refund but the order is still "processing" and no refund has been received. Terrible service. This 1-star rating really needs to be 0.
Hope I Learned
GBDo NOT buy from this company Ordered a single black toner cartridge on 12/31/2023. I received an email telling me that QuikShip Toner received the order. The web site claimed that there were over 100 in stock. It has been almost four weeks and I am still waiting for the item to ship. I would stay away. Buy from a different company, and look for reviews on that company before you place your order. I wish I had.
Randy Weaver
GBA month of lies. They make promises, but don't deliver. I've been told 4 times over the last month that a fuser for my printer was being replaced. Each time the customer service rep promises to get it done and each time nothing happens. The rep I ask for from the previous attempt isn't available to back up what they promised. UPDATE: It's now 6 times I've been assured the replacement fuser would be shipped. Still, they are not able to provide any shipping information or tracking numbers. Their people continue to apologize, but indicate they're overwhelmed. Their supervisors are not available.