JK
GBLike many others Like many others, placed an order, no shipping info, no product. Demanded refund, nothing. Either hijacked by hackers or just a flat out scam. Reporting to BBB, and any agency I can
Andrew Holland
GBPathetic I ordered a set of Canon printer inks 22 days ago. Getting customer support on the phone is an exercise in futility. After waiting 10 minutes for a customer rep I chose the callback option. Never got a callback despite numerous calls. Not much better with email customer support. They should rename the company "SlowSchlepp." I could sue them but the small claims court fees would probably exceed what I'd paid for the merchandise. So it looks like they have just stolen $100 from me. Bravo!
b3Esq
GBSomething is "off" I've been ordering from this company for a few years, and have always received excellent service. Products arrived on time and were good quality. However, something is "way off". I've been attempting throughout December, 2023, to place an order. No one picks up the phone even when called at different hours on multiple days, and when leaving a message the call is never returned. I've also sent emails with no response. I'm wondering if this company is going out of business or lost its employees. It's January, and I will now be ordering from one of their competitors.
Chris R.
GBMistake started as soon as I clicked their website. Ordered toner from them. Was promised next day delivery and paid extra to ensure next day deliver. Item didn't ship until next business day AM. Delivery date is the following week... Called customer unsupport and was unsurprisingly given very little help, or a solution aside from refuse the shipment and we will refund. Truly terrible. One of the worst experiences with any online seller I can recall. There are a million places to order toner online, I regret choosing this one. QuikShiToner.
Anonymous
GBDO NOT order from this company Do not order from this company. My credit card was charged nearly three weeks ago and I still haven't received the product (or even shipping/tracking information). Customer Service keeps telling me the order is being processed by another warehouse but they never provide any updates. I finally told them to cancel and issue a refund but the order is still "processing" and no refund has been received. Terrible service. This 1-star rating really needs to be 0.