Mistake started as soon as I clicked their website. Ordered toner from them. Was promised next day delivery and paid extra to ensure next day deliver. Item didn't ship until next business day AM. Delivery date is the following week... Called customer unsupport and was unsurprisingly given very little help, or a solution aside from refuse the shipment and we will refund. Truly terrible. One of the worst experiences with any online seller I can recall. There are a million places to order toner online, I regret choosing this one. QuikShiToner.

Ordered toner,they charged card Ordered toner,they charged card. Been trying to get ahold of someone,no person answers.. bad for business. Have notified.card company and going to notify attorney general in ohio.. this is not a way to run a business,no contact...

Do not use this company Do not use this company. Normally I don't go by the reviews and I have no issues with other companies. This one... I ordered 2 toners for $35. Confirmation email only. Never shipped. I called, they said it wasn't in stock, no communication. All of a sudden I got A TONER by mail. Completely the wrong toner. I paid for two, and got one... the wrong one! Better business bureau... no point in talking about it. It'll be too much to even ship it back get my money back and still get the right toners I paid for. Use another company

A month of lies. They make promises, but don't deliver. I've been told 4 times over the last month that a fuser for my printer was being replaced. Each time the customer service rep promises to get it done and each time nothing happens. The rep I ask for from the previous attempt isn't available to back up what they promised. UPDATE: It's now 6 times I've been assured the replacement fuser would be shipped. Still, they are not able to provide any shipping information or tracking numbers. Their people continue to apologize, but indicate they're overwhelmed. Their supervisors are not available.

DO NOT ORDER DO NOT ORDER. Ordered on January 10, heard nothing from them until March 7, when they told me my items were backordered with no ETA and asked if I wanted to cancel. I immediately replied and asked to cancel, to which they replied the "cancellation window" had already passed and they needed five business days to determine whether cancellation would be possible. I emailed back and forth with them for a few days and each time they kept adding more time to "resolve this issue." Ended up calling my bank and disputed the charges. DO NOT ORDER.