Do not use this company Do not use this company. Normally I don't go by the reviews and I have no issues with other companies. This one... I ordered 2 toners for $35. Confirmation email only. Never shipped. I called, they said it wasn't in stock, no communication. All of a sudden I got A TONER by mail. Completely the wrong toner. I paid for two, and got one... the wrong one! Better business bureau... no point in talking about it. It'll be too much to even ship it back get my money back and still get the right toners I paid for. Use another company

Not taking responsibility for broken merch Sent me a toner cartridge with a bad chip and won't grant a refund. Keeps putting me off, saying they have to go through the toner manufacturer to get a refund and don't know when they will be replied to. THEY DO NOT TAKE RESPONSIBILITY FOR THEIR OWN PRODUCT. 3 calls in - no resolution - no projected date of resolution.

I have been ordering Ink from this… I have been ordering Ink from this company for years. It has been very reliable until my last order. I place my order and expected my delivery a few days later. However, It did not come, I attempted to chat on line, I was surprise, Chat was not available. I send a message, they did not respond. I called for days, morning and afternoons, finally someone pick up, he said the black toner was out of stock. I told him to send me the toners that were on stock and back order the black. He told me that he will send it immediately and will send me the tracking number by email. Never received the tracking number and I have not been able to reach anyone since then. I read the reviews, I wish that I had read them before placing my order. PLEASE BEWARE.

DO NOT order from this company Do not order from this company. My credit card was charged nearly three weeks ago and I still haven't received the product (or even shipping/tracking information). Customer Service keeps telling me the order is being processed by another warehouse but they never provide any updates. I finally told them to cancel and issue a refund but the order is still "processing" and no refund has been received. Terrible service. This 1-star rating really needs to be 0.

BEWARE!! AVOID!! Toner never delivered, company MIA I ordered HP replacement toner. I never got a receipt or tracking number. The toner was never delivered after two weeks. I contacted company through their online contact form. They never replied. I had to contact my credit card company and dispute the charge.