Carmen Perez
GBI have been ordering Ink from this… I have been ordering Ink from this company for years. It has been very reliable until my last order. I place my order and expected my delivery a few days later. However, It did not come, I attempted to chat on line, I was surprise, Chat was not available. I send a message, they did not respond. I called for days, morning and afternoons, finally someone pick up, he said the black toner was out of stock. I told him to send me the toners that were on stock and back order the black. He told me that he will send it immediately and will send me the tracking number by email. Never received the tracking number and I have not been able to reach anyone since then. I read the reviews, I wish that I had read them before placing my order. PLEASE BEWARE.
JK
GBLike many others Like many others, placed an order, no shipping info, no product. Demanded refund, nothing. Either hijacked by hackers or just a flat out scam. Reporting to BBB, and any agency I can
David Reida
GBRun from QuickShip Toner. Quick Ship Toner sent me two toner cartridges. One lasted for 20% of its expected life and when installing the second cartridge it dumped toner all over the inside of my printer when my professional copy service technician installed it. Quick ship says too bad and refused to address the issue. I disputed the original charge to my credit card and was denied credit because Quick Ship says technically it is out of the warranty period by a few days. This outfit couldn't care less about its customers and is unwilling to stand behind its products. If you buy from Quick Ship Toner you are on your own with no recourse if you receive defective product.
Randy Weaver
GBA month of lies. They make promises, but don't deliver. I've been told 4 times over the last month that a fuser for my printer was being replaced. Each time the customer service rep promises to get it done and each time nothing happens. The rep I ask for from the previous attempt isn't available to back up what they promised. UPDATE: It's now 6 times I've been assured the replacement fuser would be shipped. Still, they are not able to provide any shipping information or tracking numbers. Their people continue to apologize, but indicate they're overwhelmed. Their supervisors are not available.
Chris R.
GBMistake started as soon as I clicked their website. Ordered toner from them. Was promised next day delivery and paid extra to ensure next day deliver. Item didn't ship until next business day AM. Delivery date is the following week... Called customer unsupport and was unsurprisingly given very little help, or a solution aside from refuse the shipment and we will refund. Truly terrible. One of the worst experiences with any online seller I can recall. There are a million places to order toner online, I regret choosing this one. QuikShiToner.