Something is "off" I've been ordering from this company for a few years, and have always received excellent service. Products arrived on time and were good quality. However, something is "way off". I've been attempting throughout December, 2023, to place an order. No one picks up the phone even when called at different hours on multiple days, and when leaving a message the call is never returned. I've also sent emails with no response. I'm wondering if this company is going out of business or lost its employees. It's January, and I will now be ordering from one of their competitors.

DO NOT ORDER DO NOT ORDER. Ordered on January 10, heard nothing from them until March 7, when they told me my items were backordered with no ETA and asked if I wanted to cancel. I immediately replied and asked to cancel, to which they replied the "cancellation window" had already passed and they needed five business days to determine whether cancellation would be possible. I emailed back and forth with them for a few days and each time they kept adding more time to "resolve this issue." Ended up calling my bank and disputed the charges. DO NOT ORDER.

Never buy item form this store Never buy item form this store. I didn't get my order over half month even I track the order almost everyday. The customer service does tell u that they shipped the item but actually not. After half month, CS said the order will be shipped by "fairly fast" delivery after I complained lots everyday. You have to prepare you couldn't get the order within half month if you don't like to track,call, supervise, and emails for pushing the delivery everyday .

Mistake started as soon as I clicked their website. Ordered toner from them. Was promised next day delivery and paid extra to ensure next day deliver. Item didn't ship until next business day AM. Delivery date is the following week... Called customer unsupport and was unsurprisingly given very little help, or a solution aside from refuse the shipment and we will refund. Truly terrible. One of the worst experiences with any online seller I can recall. There are a million places to order toner online, I regret choosing this one. QuikShiToner.

Run from QuickShip Toner. Quick Ship Toner sent me two toner cartridges. One lasted for 20% of its expected life and when installing the second cartridge it dumped toner all over the inside of my printer when my professional copy service technician installed it. Quick ship says too bad and refused to address the issue. I disputed the original charge to my credit card and was denied credit because Quick Ship says technically it is out of the warranty period by a few days. This outfit couldn't care less about its customers and is unwilling to stand behind its products. If you buy from Quick Ship Toner you are on your own with no recourse if you receive defective product.