A month of lies. They make promises, but don't deliver. I've been told 4 times over the last month that a fuser for my printer was being replaced. Each time the customer service rep promises to get it done and each time nothing happens. The rep I ask for from the previous attempt isn't available to back up what they promised. UPDATE: It's now 6 times I've been assured the replacement fuser would be shipped. Still, they are not able to provide any shipping information or tracking numbers. Their people continue to apologize, but indicate they're overwhelmed. Their supervisors are not available.

SCAM? Probably. As far as I am concerned this company is a total scam. I ordered a printer part 3/25/24. Credit card was charges 3/26/24. On 4/5/24 I called (well past the max 7 day deliver time) & left voice msg requesting a return call per instructions, since "all their customer service representatives were busy" for as long as I could remain on hold. No call back. I emailed them on 4/9/24 & told them they had 24 hours to deliver or contact me with a reason why. No reply. I just opened a formal dispute with my credit card company & had the charges removed. Also, emailed them officially canceling the order in writing. I report, you decide.

I have been ordering Ink from this… I have been ordering Ink from this company for years. It has been very reliable until my last order. I place my order and expected my delivery a few days later. However, It did not come, I attempted to chat on line, I was surprise, Chat was not available. I send a message, they did not respond. I called for days, morning and afternoons, finally someone pick up, he said the black toner was out of stock. I told him to send me the toners that were on stock and back order the black. He told me that he will send it immediately and will send me the tracking number by email. Never received the tracking number and I have not been able to reach anyone since then. I read the reviews, I wish that I had read them before placing my order. PLEASE BEWARE.

What a deal! I can't believe I had been spending so much on toner all these years. My sister recommended your services and I am so thankful I took her advice. Spending $16 per toner cartridge rather than around $75 is HUGE - plus the added bonus of having it delivered right to my doorstep! - and I can still recycle the used cartridges at the local office supply store. Thrilled customer here!

These guys don't deserve a star These guys don't deserve a star. Beware on this company. They shipped prinker ink that was 15 months expired. Email and phone call responses less than timely. They took 4 weeks to credit my account but did not credit shipping plus some of the sales tax. I had to travel to the local FEDEX office to return their expired product and then purchase a shipping container for the return of their expired product. TERRIBLE DOES NOT BEGIN TO DESCRIBE THIS EXPERIENCE!