Carmen Perez
GBI have been ordering Ink from this… I have been ordering Ink from this company for years. It has been very reliable until my last order. I place my order and expected my delivery a few days later. However, It did not come, I attempted to chat on line, I was surprise, Chat was not available. I send a message, they did not respond. I called for days, morning and afternoons, finally someone pick up, he said the black toner was out of stock. I told him to send me the toners that were on stock and back order the black. He told me that he will send it immediately and will send me the tracking number by email. Never received the tracking number and I have not been able to reach anyone since then. I read the reviews, I wish that I had read them before placing my order. PLEASE BEWARE.
Chris R.
GBMistake started as soon as I clicked their website. Ordered toner from them. Was promised next day delivery and paid extra to ensure next day deliver. Item didn't ship until next business day AM. Delivery date is the following week... Called customer unsupport and was unsurprisingly given very little help, or a solution aside from refuse the shipment and we will refund. Truly terrible. One of the worst experiences with any online seller I can recall. There are a million places to order toner online, I regret choosing this one. QuikShiToner.
JK
GBLike many others Like many others, placed an order, no shipping info, no product. Demanded refund, nothing. Either hijacked by hackers or just a flat out scam. Reporting to BBB, and any agency I can
Myka Frazier
GBDo not use this company Do not use this company. Normally I don't go by the reviews and I have no issues with other companies. This one... I ordered 2 toners for $35. Confirmation email only. Never shipped. I called, they said it wasn't in stock, no communication. All of a sudden I got A TONER by mail. Completely the wrong toner. I paid for two, and got one... the wrong one! Better business bureau... no point in talking about it. It'll be too much to even ship it back get my money back and still get the right toners I paid for. Use another company
Anonymous
GBDO NOT order from this company Do not order from this company. My credit card was charged nearly three weeks ago and I still haven't received the product (or even shipping/tracking information). Customer Service keeps telling me the order is being processed by another warehouse but they never provide any updates. I finally told them to cancel and issue a refund but the order is still "processing" and no refund has been received. Terrible service. This 1-star rating really needs to be 0.