Andrew Holland
GBPathetic I ordered a set of Canon printer inks 22 days ago. Getting customer support on the phone is an exercise in futility. After waiting 10 minutes for a customer rep I chose the callback option. Never got a callback despite numerous calls. Not much better with email customer support. They should rename the company "SlowSchlepp." I could sue them but the small claims court fees would probably exceed what I'd paid for the merchandise. So it looks like they have just stolen $100 from me. Bravo!
b3Esq
GBSomething is "off" I've been ordering from this company for a few years, and have always received excellent service. Products arrived on time and were good quality. However, something is "way off". I've been attempting throughout December, 2023, to place an order. No one picks up the phone even when called at different hours on multiple days, and when leaving a message the call is never returned. I've also sent emails with no response. I'm wondering if this company is going out of business or lost its employees. It's January, and I will now be ordering from one of their competitors.
Chris R.
GBMistake started as soon as I clicked their website. Ordered toner from them. Was promised next day delivery and paid extra to ensure next day deliver. Item didn't ship until next business day AM. Delivery date is the following week... Called customer unsupport and was unsurprisingly given very little help, or a solution aside from refuse the shipment and we will refund. Truly terrible. One of the worst experiences with any online seller I can recall. There are a million places to order toner online, I regret choosing this one. QuikShiToner.
TIntorcio
GBNot taking responsibility for broken merch Sent me a toner cartridge with a bad chip and won't grant a refund. Keeps putting me off, saying they have to go through the toner manufacturer to get a refund and don't know when they will be replied to. THEY DO NOT TAKE RESPONSIBILITY FOR THEIR OWN PRODUCT. 3 calls in - no resolution - no projected date of resolution.
Stephanie T
GBWhat a deal! I can't believe I had been spending so much on toner all these years. My sister recommended your services and I am so thankful I took her advice. Spending $16 per toner cartridge rather than around $75 is HUGE - plus the added bonus of having it delivered right to my doorstep! - and I can still recycle the used cartridges at the local office supply store. Thrilled customer here!