First time using this company but was… First time using this company but was trouble free and fast less than 10 biz days. Report was excellent and exactly what our European customer wanted to advance the product we PL for them. We will always be back for more Price was right too.

Inaccurate but responsive Many inaccuracies in measuring that were blamed on me. For example; inability to convert to grams resulting in an added sugar level per serving exceeding that of the entire bottle of product. The lab tested value was not even considered when generating the label. When error was pointed out, all parties involved acknowledged the issue, but claimed it was my fault for not converting my recipe to grams and still required me to furnish accurate conversions in order to solve it.

Positive customer service After I decided I wanted to not yest a flavor, they refunded my money no worries before they did the test. I really appreciated that and will have more flavors tested here in the future

My experience with RL Food Testing… My experience with RL Food Testing Laboratory was absolutely amazing! Roger and Maria were the 2 people I spoke with and they have the ultimate customer service! I told Maria that I always recommend RL Lab to fellow small business owners who want their food products tested. Thank you so much, again guys!

Very satisfied This was my first time doing business for this kind of service. RL Food Rep Marybeth was very helpful and understanding of my lack of knowledge on the process. She let me ask questions and she explained hers and my information needs. Done very timely and efficiently. Very happy with the experience.