Amazing Customer Service Their customer service team is stellar! I reached out asking about whether I could side load some medical apps I need for my daily life and my contact Kyle was amazing. He was very human, compassionate and empathetic, as well as very open and informative about where the company is right now about my issue and what things they are considering in the future. They may or may not ever get to side loaded health apps, but they have won a convert from me for their creative and very needed concept as well as for their flawlessly executed customer care. I'll be looking to join the WisePhone family when the new version comes out for my teens and hoping there may be a way for me to join in the future too!

Only improve: Missed Calls and Voicemails Only downside is that I will not be notified of missed calls and voicemails unless I look through call log and/or dial my voicemail box.

My phone came with a wrong charger My phone came with a wrong charger. I decided to return the phone. Techless website only provides a link to a customer support's e-mail. There are no instructions on returns and refunds. I sent an e-mail and received an answer very quick with an offer to send me a new charger. I have declined and wanted to return this device as soon as possible. The customer service representative stopped responding. I called, no one picked up. This is beyond frustrating experience. I would not trust this company. Sticking with my I-Pnone. At least I get good customer service with Apple.

I have been very impressed by Techless… I have been very impressed by Techless and I really like my Wisephone! They are working tirelessly to create a healthier phone for both kids and adults. Techless is super receptive to feedback and I am sure that the Wisephone will just keep getting better than it already is.

Simply happy. What a great company. I am a happy Wisephone user for over a year now and my experience with support has been great. Wisephone has had its share of bugs, but the team has been doing a good job of keeping those updates coming. I am so happy with the simplicity and functionality of this phone. It has helped me in a big way to create better digital habits. It might not be for everyone, but I would definitely recommend to a least give it a try if you're looking for simplicity in relating to technology.