Horrible they deleted my files website… Horrible they deleted my files website only lasted a year after I paid triple the price they advertised

Deceived, Cheated, and Robbed I engaged Design Ratix in January 2023 after the company responded to my online inquiry about creating a website. Not knowing much of anything about this process (my mistake!), I was assured that all I would have to spend would be the $500 cost for the website construction. Soon came other fees: copyrighting the logo, then $420 for hosting, then $210 for security. After looking up other companys’ pricing, I balked at Design Ratix’s charges, but was then offered that the hosting and security would be lifetime (again my naivete in believing them). The associate assigned to me was polite but unresponsive – I had to make repeated calls and emails to get even minor changes implemented. In January 2024 I was contacted that I had 3 days to renew the hosting/security and had to pay another $630 or else my website would be lost. When I pointed out that my hosting was paid on February 15, 2023 and that I should have at least until Feb 15, 2024 to decide, I was informed that a year meant 330 days (I have the emails) and that if I wanted to transfer the website to another host, that would be $180. I decided I would not give these folks another cent, and my website was taken down without it ever being given to me. I realize my review differs significantly from others posted, but my overall experience with Design Ratix, which I had confirmed by speaking to other web designers, is that I was deceived, cheated, and robbed.

Very good company Very good company Respectful Good communication. Very highly recommended

One stop shop for your website design needs. From my initial call with David Conner to being assigned to my rep John David, it was an absolute pleasure to work with the team. They were extremely patient and professional. Highly intuitive and were able to bring my vision to life. A one stop shop for all of your website design needs. Highly recommended without any reservations.

Satisfied It took a while to capture my vision but the end result was AMAZING! It took a while to capture my vision… but i appreciated the swift return calls.