Lindsey
GBI am unhappy with paid viewpoint right… I am unhappy with paid viewpoint right now. After I had submitted a ticket and explained that I needed to change my phone number on my account but I needed my earnings and wanted to know if there was a way that I can go around that and still receive my earnings. And yaw wrote back and said to do the steps to change my number and that when I was done to let yaw know and yaw would still give me my earnings and yaw explained that as a one time courtesy that yaw would. And then I had to write back because it still wouldn't let me change my number and then yaw told me to try in 24 hrs. Well now it it's saying that my account was closed!!' why the hell did it close for??'
Barry G.
GBWas a great survey site until the…update Was a great survey site until the recent update. You used to be able to quickly log in and get right to the surveys, easy peasy. Not anymore now it's a confusing mess, and just trying to log in is a pain. I think they spent more time trying to make the site hip, or cool instead of testing to see that it is user friendly, and easy to navigate. Hopefully they will fix this, and I will give them a chance. But if it isn't made more user friendly like it was before, then I'm done.
CarlRS
GBNEEDS SOME IMPROVEMENTS Good customer service, but strange security measures and the new platform needs some tweaking. EDIT: Thank you for the reply. I did go and read the terms of service, and this point as per PayPal was on a 2nd page, not something an average person would read. While I understand security measures, this is the wrong way to go about it IMO. In fact she never even entered a legitimate PayPal account, simply the wrong email as she has two and the one with PayPal is hardly used, so she out of habit used her more common email. This said, I much appreciate that Paid Viewpoint customer service was fast and corrected this mistake. Hopefully going forward this security measure can be reconsidered, as mistakes in typing or similar are not uncommon.
Vikki
GBAvoid Had no problem with this survey site until they did a recent update. I now cant cashout. Am on my 3rd support ticket as they reply to a ticket and then mark it as resolved when the issue isnt resolved. Ive sent them screenshots of whats happening. From reading other recent reviews theres clearly an issue that needs to be addressed! Unless its fixed Id say AVOID as you wont get the money they owe you UPDATE 9th April - Last support ticket told me to freeze earnings & they would unfreeze so I could cash out. Did that & updated them. Earnings now say 179 days until they unfreeze!
wheelguner
GBoutstanding customer support. The new software is different and I think more attractive. I did have an issue cashing out and opened a ticket with customer support. The one thing that didn't change was their outstanding customer support. They were as fast getting back to me with the solution as a NASCAR Team is at changing two tire and adding a can of fuel.