Stay far far away We have requested to desolve our relationship with this company and they have yet to comply after a little more than a week. They continue to say they want to talk to resolve any issues. TIme for talk is over. After 4 months of a nightmare situation, and them wanting 1000s$ more "to fix", we are done. They refuse to take down the website, close out the email accounts and return prorated funds, send us an EPP for the domain and are RTS certified letters.

Horrific Experience That Costs Us Thousands In Sales I wish I didn't even have to give this company one star. Where to begin? In early September 2023, we decided to revamp our current e-commerce website (Mom & Pop coin business) to give it a more modern, updated look. We came across Design Venturez website and inquired about expectations. We then initiated a deal for them to redesign the website. I was told by the sales person that someone would contact me that very day. We paid the $850 one-time fee. I should have suspected something nefarious when it took two days for first contact to discuss our redesign. During this first conversation, Oscar Rodriguez (??), started about how we needed to integrate the website directly with Google to increase its score. $3125 later, he was happy. Oscar claimed to be a senior advisor who only took on 5 or 6 projects a year and that he had turned poor performing sites into multi-million dollar gems. He also claimed to be in charge of a number of designers that would be available any time we needed changes. His estimate for a functioning website was 3 weeks meaning sometime around the 1st to 2nd week in October 2023. About two weeks later, Oscar presented us with a flashy little logo animation. After that, it was difficult to access him at times to convey how imperative it was for us to get the website going before the Christmas season shopping began. Time after time, Oscar would put us off explaining how he was ill for several days, then his Grandmother had issues that precluded him working for several more days. We have to utilize Square for our credit card processing (as opposed to Stripe, which doesn't allow the types of products we sell) and there were many issues reconciling our site's product inventory with Square. Oscar did not seem to understand the issue nor did he appear to know how to integrate the site with Square. The issue came to a head at the end of last week and now our site has been down for maintenance since Friday, December 8th. A "supervisor" of Oscar's supposedly named Mark Anderson was to take over and get the site synced with Square. It's Wednesday, December 13th and we are still dead in the water. Our Christmas is ruined and we probably won't survive this catastrophe that has lasted now over 3 months. I cannot more emphatically state, "DO NOT USE DESIGN VENTUREZ FOR ANY WORK ON YOUR WEBSITE!!!!!!!!!"

Excellent service Excellent service, very professional, nothing was a problem for them and all questions were answered and dealt with at the time. I would certainly recommend them!