It has been over 6 months since I have… It has been over 6 months since I have started working with Downtown Design Services, and sadly, the website is still not complete, yet I keep finding myself giving them more money. The website was launched a few weeks ago and it was done so without a payment option, a video for another company in another country, the blog content not completed yet left up in it's original format in another language. The writen content that was provided to me was full of grammar mistakes and did not make sense. I had to re-write it all and still paid the full price! I have felt for months that we were not a good match, and it wasn't anything personal, but I wanted them to stop the work and honor their "100% satisfaction garauntee" refund, so that I can find a company that I was a good fit for. The lip-service has been top notch! I was told that everything was completed except for a few things, and that I couldn't get my refund back because of this. Well, it turned out that weeks (almost a month) later, those things were NOT done and I had to remind them to do so, for the 4th time. These are things that should have been caught before submitting for review. It seems as though that they would just submit projects without looking them over. It would get so frustrating that this was the type of quality that I would receive- yet time and time again, it would happen to no end. The fact that I am writing this review saddens me, as I wanted to give them the benefit of the doubt and redeem themselves, but enough is enough. Everytime that I look at my website, they keep making changes that take away from its quality, while NOT fixing what I asked for; like adding the blog content that I paid for, but am not happy with how it is written. I have to have someone else re-write it for me, but I wanted it up so there was something besides content written in another language. Dudley has always spoken nicely to me on the phone when I would address these issues, but sadly, the follow through was poor (sorry Dudley :( ). However, I do appreciate his time and efforts over the past several months... I have given this company more than my budget has allowed (which is completely my fault), but now I am going to have to find a nother company to fix the website and the content that I have paid them to provided. I tried to cancel the Social Media and SEO package, way before they started to work on it, but I was denied. Now, I find myself in a hard spot as I do not feel comfortable continuing working with them, but the social media is still in their hands. I am hoping that there is a silver lining to all of this, and that I can get some sort of refund like they advertised all over their website and hopefully be able to write another review stating that we were able to chalk it up to not being a good fit, but we shall see... I would say that communication has been a huge set-back. English seems to be everyone's 2nd language and I had a hard time getting what I meant to be understood. Which, when you have several projects that you are working on, it can be frustrating. It was something that I have noticed from the beginning, which makes sense as to why the written content did not flow correctly. Regardless, I still should not have had to pay for something that had to be re-written. For everyone that has had great experiences with them- I am happy for you- as this process should feel awesome to see the results that bring your company to life. And I honestly hope that people keep having such experiences- this just was not mine and I have giving them since January to provide me with the quality to write a great review. Unfortunately, I am cutting my losses and will have to see what I can fix on my own. I wish the best of luck to everyone! Sincerely, Rachel

Highly Recommended! Downtown Design Services has a very professional and dedicated website designers and developers. They let me know the progress at each and every step of the process and delivered great quality work a before the deadline. Highly Recommended!

January 2021 I hired Randolph and… January 2021 I hired Randolph and Michael with Downtown Designs to develop an APP for me. I paid the required payment. They made a logo that was okay. All the work provided was substandard. They did 1 landing page that took weeks. I provided all the content proofed and edited myself several times after numerous errors. I always had to followup with Michael. December 1 year later I pulled the plug as they wasted my time and I still today have no app. My experience was to get my app not to get played. Which I did. My landing page was showing pornography information when you click book me. I asked for a full refund. Many times through this process. I have been ignored with no callbacks nor emails. I do not recommend this company. They are very nice and pleasant to speak with great salesmen but, unorganized non professionals. I lost one year of my time which I’m unable to retrieve. My contract listed 3 months. I tried to work with them with no avail. Karla A.

I paid $999 for a 10 page website once… I paid $999 for a 10 page website once the got my money i start hearing BS I give them all the information they requested every day its a different problem and its always some one else fault not website ,no refund and they stop taking my phone call or email stay away from this company they all are crooks all the do is pass you around in the company and no one do any thing run as far away from this company

Best Service & Response Time I was worried I might have made a mistake when choosing the place that would make me a logo because I'm very new to business and am still learning. I'm so glad I came across this business. I got my logo done in a day and it's exactly what I wanted. Even knowing I'm a minor, they treated me no different and with utmost respect. They even went as far as to get a member of their legal team to teach me more about laws regarding copyright, trademarks, etc. I will be sure to recommend and thank them when my business is fully up and running.