This company is a complete SCAM This company is a complete SCAM. Stay far away. 1. They claim to be around for 10+ years but their domain was created in 2020 2. All of their social media websites were created in 2020 too 3. These reviews below are not from real people. 4. There are no employees on LinkedIn listed for the company, and the reviewers here can't be found. I inquired about a project (through Zen Desk on the website), and met with "Alex Grey" on Zoom, and discussed it. We agreed on $1200. He sent me a payment link, and I paid. The payment says that it is managed by Stripe, but I DID NOT receive a receipt. I started to feel like something was off and that's when I realized that this fake company began in 2020. Alex said he sent me a receipt - an email arrived in my Outlook, and then it disappeared immediately (my IT team has protection). I went online to ask for a refund and Alex Grey tried to convince me to initiate the project, and I refused and asked for a refund. He told me that I would get it, and I didn't. Then he makes up an excuse that I can't get a refund because I got a discount (?) on the project. The length that scammers will go to is disgusting. Stay far away. THE RESPONSE BELOW MEANS NOTHING, AND I SENT THE FAKE ORDER NUMBER THAT I RECEIVED SPROF-82759 BACK. I RECEIVED A MESSAGE THAT I CAN'T GET A REFUND EVEN THOUGH WORK HAS NOT BEGUN.

Nice design delivered by them totally… Nice design delivered by them totally as per the requirement. Thanks alot to Sam for guiding and making so much easy for me.

Linda G Linda G. read my mind and brought my idea to life. She was rapidly responsive when I wanted a little change made here or there. I am so happy with the end result!! Thank you Linda!!

DO NOT USE THIS COMPANY!! DO NOT USE THIS COMPANY!!! SCAM!! Whatever you do, do not use this company!!!! It is a SCAM. 1.) The company was created in 2020, not 2010 like the website claims. All this takes is a simple search to see when they started posting on Instagram... 2.) I would guarantee ALL of the 4+ star reviews on this site are fake. All it takes is creating fake email accounts and writing positive reviews to drown out the negative ones. There are others who have posted about this site being a scam. After they see this, I bet they'll post more 5 star reviews to try to drown this out. Notice that most of the positive reviews are in broken English too... 3.) I bet someone from the "company" will comment here asking for my order number. I don't want assistance. You do not genuinely want to help me. Don't even bother commenting because your words mean nothing to me. I was told soooo many empty promises by the people that work here. Posting this anonymously because I don't want anyone at the company to reach out to me. 4.) I'm pretty sure logogenies.com and aspirelogodesign.com are connected with Sketchprofs as well. I know this because I looked up the email addresses of some of the people that replied to me supposedly as employees of Sketchprofs and it said they were from these companies. I WOULD RECOMMEND NOT USING THESE COMPANIES EITHER. I tried to call them out but they ghosted me. 5.) The website says money back guarantee... they will not give you your money back. Period. If you want to make amends, then ACTUALLY give me my money back!!!! Here is the timeline of my experience: - Placed my order in early 2021. At first, it felt like they knew what they were doing and I was given a "project manager" - Received some sketches within a couple of weeks but the first BIG RED FLAG was that my "project manager" kept wanting to speak with me about something on the phone. Keep in mind we had hardly started on the project. He proceeded to try to upsell me on a website. A website for my project that we've hardly started? Not appropriate timing. This was unfortunately not the last time they tried to upsell me on another service. It happened many times after this. - I wanted to be done with the project by the end of March. I had to constantly text/email/message on the website to get any sort of response. - I finally did receive some of the deliverables but I'm done with this company and am so exhausted by the whole process. It's been nearly 6 months. I want nothing to do with them. It's just so unfortunate because I genuinely feel like they stole so much of my money and never fulfilled their promises. I don't even know if they really have any legit designers/illustrators. The work they provided was pretty pathetic and not at all what I had imagined. They stole money I couldn't afford to lose and so much time I couldn't afford to spend. I have felt so heartbroken. MY RECOMMENDATION INSTEAD OF SKETCHPROFS - USE FIVERR!!!! It's a very legitimate website and that's where I've found the people I'm working with. They've been giving me updates daily and making revisions within hours. I've experienced amazing service. The people have trustworthy reviews, are often WAY cheaper, and so much more talented!!!! Sketchprofs is literally just a nice looking website and a team of sales people that are trying to take your money! Do not use them. UPDATE AFTER THEIR RESPONSE: I TRIED GETTING HELP FROM YOUR TEAM SO MANY TIMES. If you had genuinely good quality service and cared about your customers, you would have given me the attention and provided me with that service privately. I shouldn't have had to write a bad review to get your attention or a response. It's ridiculous that your team is so quick to publicly respond to me but then so slow to respond to my requests and questions as a customer. ADDITIONAL UPDATE: FOR SOME REASON THE COMPANY HAD THIS REMOVED SO I AM REPOSTING IT... DO NOT USE THIS COMPANY.

Absolutely horrible & Withheld money. Complete scam. Paid $2000 to get children's book illustrated. They didn't send anything, kept delaying, weeks passed, finally told me they would refund me. Spent next 2 months with them giving me run around - we are refunding, will take another 3-5 days, next week, must get another approval, next week, will call you back tomorrow, manager will call you later, etc. They had no intention of returning money or contacting me and were hoping time ran out before I could submit claim. Luckily, bank was able to step in. Update: Only message from them was nonsense they wrote on TrustPilot and then they didn't reply again. Finally, got someone on phone and they said, fine, another 45 days to refund CC.