John Meyer
GBWORST Customer Service Ever (SCAM?) WORST customer service ever. Their sales pitch says 7-day a week customer service. What it doesn’t say is that it takes them 1 business day to acknowledge receipt of your request, then several more days to initiate a dialog with you. It takes weeks to get your service set up and they blame the delays on the telephone carriers. Our service was approved by the carrier until EZ Texting asked us for additional information. When we gave it to them they. once again, put our account on hold and told us that we had to make changes to our web site belore they would unlock our account. We are a 501c7 non-profit and we do not advertise or solicit membership in our organization. Our text message plan was to advise members to check our password protected website for an event or notification. This makes their request to change our web site illogical. When we complained and asked them for a refund, they refused; several days after the request was made. So much for their 7-day a week customer service. Based upon our experience, it is our belief that this web site is a SCAM.
Eleven Twenty Three Ministries
GBYou Get What You Pay For I've been using this service for at least 3 months, after switching from Simple Texting, and they still put my text through the review process as if it's an unverified account. Simple Texting had pricing issues, but their service was hassle free. I was trying to save money, but man ... you get what you pay for. It's always best to pay the price for quality.
james self
GBEz Texting is the best platform ever Ez Texting is the best platform ever. The onboarding was easy as pie and there customer service is the best. Did I mention how affordable they are? I will never use another texting platform so long as Ez-Texting is around
Quaneisha Smith
GBEasy and Efficient I have thoroughly enjoyed using EZ Texting. It has made communication with groups easy and efficient. I love how you can include images in your messages as well. I would love to be able to use more than one image at a time. Also, I would love to be able to use this on my Android phone.
Jack
GBCould not be happier! I own a service company that visits hundreds of homes each week. Before eztexting, we emailed customers the day before visiting and still had several that would "forget" or just never knew we were coming because they didn't read their emails. If they forgot, they were skipped and then rescheduled. On some days as many as 20% were skipped. With eztexting, a skip is a rare occasion. And if they do forget, they can simply text us back allowing us to reschedule without having to waste time and money getting there. Skips are costly so this is well worth the cost. Couldn't be happier!