WORST Customer Service Ever (SCAM?) WORST customer service ever. Their sales pitch says 7-day a week customer service. What it doesn’t say is that it takes them 1 business day to acknowledge receipt of your request, then several more days to initiate a dialog with you. It takes weeks to get your service set up and they blame the delays on the telephone carriers. Our service was approved by the carrier until EZ Texting asked us for additional information. When we gave it to them they. once again, put our account on hold and told us that we had to make changes to our web site belore they would unlock our account. We are a 501c7 non-profit and we do not advertise or solicit membership in our organization. Our text message plan was to advise members to check our password protected website for an event or notification. This makes their request to change our web site illogical. When we complained and asked them for a refund, they refused; several days after the request was made. So much for their 7-day a week customer service. Based upon our experience, it is our belief that this web site is a SCAM.

Ez Texting is the best platform ever Ez Texting is the best platform ever. The onboarding was easy as pie and there customer service is the best. Did I mention how affordable they are? I will never use another texting platform so long as Ez-Texting is around

Non-existent customer service.plus more Non-existent customer service. Constant need to enter 2F security codes - a headache when several employees share duties around the planet across many time zones. Pricing looks cheap but have a strange credit system to confuse you on pricing which ultimately ins't inexpensive. GUI is not user friendly. ON the pro side-reliable sending of texts.

EZ Texting is an excellent app EZ Texting is an excellent app! We are a senior church and was looking for a way to send out group texts to our members to remind them of our services and special events etc. This app was so easy to set up and use not to mention the excellent customer support I received to help me with questions and to explain how to use the app. This app is also very affordable for our small community church! Our Church is so blessed to have this app. Sincerely, Maria

Great, for certain businesses We're not able to send texts like we were when we first started using this text platform. With so many changes to carriers, it's been hard to send our texts without interruption or bouncebacks. It's been frustrating. But I appreciate the effort the customer service teams have put in to figure out the problems.