Canceled the service after a day Canceled the service after a day, couldn't use it. Asked for a refund promised but never received. Horrible customer service, and their misuse of AI adds to the frustration. Do not recommend EZTexting at all.

Every time we use EZ Texting the ROI is… Every time we use EZ Texting the ROI is immediate. The phone starts ringing with customers who say things like " We have been meaning to call you and receiving your text was just the reminder we needed." We will defiently be using this service again.

Ez Texting is the best platform ever Ez Texting is the best platform ever. The onboarding was easy as pie and there customer service is the best. Did I mention how affordable they are? I will never use another texting platform so long as Ez-Texting is around

WORST Customer Service Ever (SCAM?) WORST customer service ever. Their sales pitch says 7-day a week customer service. What it doesn’t say is that it takes them 1 business day to acknowledge receipt of your request, then several more days to initiate a dialog with you. It takes weeks to get your service set up and they blame the delays on the telephone carriers. Our service was approved by the carrier until EZ Texting asked us for additional information. When we gave it to them they. once again, put our account on hold and told us that we had to make changes to our web site belore they would unlock our account. We are a 501c7 non-profit and we do not advertise or solicit membership in our organization. Our text message plan was to advise members to check our password protected website for an event or notification. This makes their request to change our web site illogical. When we complained and asked them for a refund, they refused; several days after the request was made. So much for their 7-day a week customer service. Based upon our experience, it is our belief that this web site is a SCAM.

EZ Texting is a great tool to reach… EZ Texting is a great tool to reach employees that have limited access to email. Like our warehouse people and Truck drivers. Thank you for making such a great tool. We have 18 different locations, and we can segment and personalize the messages.