BR
GBEvery time we use EZ Texting the ROI is… Every time we use EZ Texting the ROI is immediate. The phone starts ringing with customers who say things like " We have been meaning to call you and receiving your text was just the reminder we needed." We will defiently be using this service again.
mike leuthold
GBHighly recommend Working with EZ Text has helped transform our business. Our representative has been there every step of the way and continues to be there if/when we have questions. The system is very easy to use, connecting via API to your own system is extremely easy. I highly recommend using them for your client communication needs.
John Meyer
GBWORST Customer Service Ever (SCAM?) WORST customer service ever. Their sales pitch says 7-day a week customer service. What it doesn’t say is that it takes them 1 business day to acknowledge receipt of your request, then several more days to initiate a dialog with you. It takes weeks to get your service set up and they blame the delays on the telephone carriers. Our service was approved by the carrier until EZ Texting asked us for additional information. When we gave it to them they. once again, put our account on hold and told us that we had to make changes to our web site belore they would unlock our account. We are a 501c7 non-profit and we do not advertise or solicit membership in our organization. Our text message plan was to advise members to check our password protected website for an event or notification. This makes their request to change our web site illogical. When we complained and asked them for a refund, they refused; several days after the request was made. So much for their 7-day a week customer service. Based upon our experience, it is our belief that this web site is a SCAM.
Mahlon
GBGreat Desktop SMS Software As of 2/14/20, EZ Texting didn't have a mobile app, but they offer a Send-From-Phone feature that allows users to send a text to their subscribers without logging in to their EZ Texting account. Sending text messages is excellent when accessed through a mobile or desktop browser. They offer SMS over 160 characters, detailed reporting, & personalized texts. It also has a built-in voice messaging feature. They don't offer multi-user login credentials.
MG
GBEZ Texting is an excellent app EZ Texting is an excellent app! We are a senior church and was looking for a way to send out group texts to our members to remind them of our services and special events etc. This app was so easy to set up and use not to mention the excellent customer support I received to help me with questions and to explain how to use the app. This app is also very affordable for our small community church! Our Church is so blessed to have this app. Sincerely, Maria