Non-existent customer service.plus more Non-existent customer service. Constant need to enter 2F security codes - a headache when several employees share duties around the planet across many time zones. Pricing looks cheap but have a strange credit system to confuse you on pricing which ultimately ins't inexpensive. GUI is not user friendly. ON the pro side-reliable sending of texts.

Canceled the service after a day Canceled the service after a day, couldn't use it. Asked for a refund promised but never received. Horrible customer service, and their misuse of AI adds to the frustration. Do not recommend EZTexting at all.

Easy to use Easy to use, manage, and super user friendly platform. Would love the ability to purchase phone numbers specific to different acronyms to make marketing a bit easier (ie 725-Textus1) but other than that i love using it!

You Get What You Pay For I've been using this service for at least 3 months, after switching from Simple Texting, and they still put my text through the review process as if it's an unverified account. Simple Texting had pricing issues, but their service was hassle free. I was trying to save money, but man ... you get what you pay for. It's always best to pay the price for quality.

Highly recommend Working with EZ Text has helped transform our business. Our representative has been there every step of the way and continues to be there if/when we have questions. The system is very easy to use, connecting via API to your own system is extremely easy. I highly recommend using them for your client communication needs.