WORST Customer Service Ever (SCAM?) WORST customer service ever. Their sales pitch says 7-day a week customer service. What it doesn’t say is that it takes them 1 business day to acknowledge receipt of your request, then several more days to initiate a dialog with you. It takes weeks to get your service set up and they blame the delays on the telephone carriers. Our service was approved by the carrier until EZ Texting asked us for additional information. When we gave it to them they. once again, put our account on hold and told us that we had to make changes to our web site belore they would unlock our account. We are a 501c7 non-profit and we do not advertise or solicit membership in our organization. Our text message plan was to advise members to check our password protected website for an event or notification. This makes their request to change our web site illogical. When we complained and asked them for a refund, they refused; several days after the request was made. So much for their 7-day a week customer service. Based upon our experience, it is our belief that this web site is a SCAM.

You Get What You Pay For I've been using this service for at least 3 months, after switching from Simple Texting, and they still put my text through the review process as if it's an unverified account. Simple Texting had pricing issues, but their service was hassle free. I was trying to save money, but man ... you get what you pay for. It's always best to pay the price for quality.

EZ Texting is a great tool to reach… EZ Texting is a great tool to reach employees that have limited access to email. Like our warehouse people and Truck drivers. Thank you for making such a great tool. We have 18 different locations, and we can segment and personalize the messages.

I find using EZ Texting to be very easy… I find using EZ Texting to be very easy and efficient for our needs. My only criticism would be that there is not an integration with our HRIS system.

EZ Texting is an excellent app EZ Texting is an excellent app! We are a senior church and was looking for a way to send out group texts to our members to remind them of our services and special events etc. This app was so easy to set up and use not to mention the excellent customer support I received to help me with questions and to explain how to use the app. This app is also very affordable for our small community church! Our Church is so blessed to have this app. Sincerely, Maria