James M
PRNon-existent customer service.plus more Non-existent customer service. Constant need to enter 2F security codes - a headache when several employees share duties around the planet across many time zones. Pricing looks cheap but have a strange credit system to confuse you on pricing which ultimately ins't inexpensive. GUI is not user friendly. ON the pro side-reliable sending of texts.
Jozalyn Sharp
GBEasy to use Easy to use, manage, and super user friendly platform. Would love the ability to purchase phone numbers specific to different acronyms to make marketing a bit easier (ie 725-Textus1) but other than that i love using it!
Alicia Sharp
GBAt first it was a learning curve to be… At first it was a learning curve to be able to use the software to send out group texts to my clients. Once i met with the rep, we went over my concerns and i love using this platform now. Great marketing and communicating tool.
Dan
GBGreat, for certain businesses We're not able to send texts like we were when we first started using this text platform. With so many changes to carriers, it's been hard to send our texts without interruption or bouncebacks. It's been frustrating. But I appreciate the effort the customer service teams have put in to figure out the problems.
beth
GBTOTAL SCAM!! TOTAL SCAM!!! The company looked legit. We signed up and as soon as an employee started using the site to text, our account was placed under review. After several days of no response regarding the review, we set up a call with an employee. He said they don't allow financial companies to text with them. I explained we do not do loans or market money products and are not considered a financial company. He said they had decided to not allow us anyhow. I requested a refund of the $125 that I paid. They told me that since we violated terms we don't get a refund. TOTAL SCAM!!!