I find using EZ Texting to be very easy… I find using EZ Texting to be very easy and efficient for our needs. My only criticism would be that there is not an integration with our HRIS system.

EZ Texting is a great tool to reach… EZ Texting is a great tool to reach employees that have limited access to email. Like our warehouse people and Truck drivers. Thank you for making such a great tool. We have 18 different locations, and we can segment and personalize the messages.

Easy and Efficient I have thoroughly enjoyed using EZ Texting. It has made communication with groups easy and efficient. I love how you can include images in your messages as well. I would love to be able to use more than one image at a time. Also, I would love to be able to use this on my Android phone.

WORST Customer Service Ever (SCAM?) WORST customer service ever. Their sales pitch says 7-day a week customer service. What it doesn’t say is that it takes them 1 business day to acknowledge receipt of your request, then several more days to initiate a dialog with you. It takes weeks to get your service set up and they blame the delays on the telephone carriers. Our service was approved by the carrier until EZ Texting asked us for additional information. When we gave it to them they. once again, put our account on hold and told us that we had to make changes to our web site belore they would unlock our account. We are a 501c7 non-profit and we do not advertise or solicit membership in our organization. Our text message plan was to advise members to check our password protected website for an event or notification. This makes their request to change our web site illogical. When we complained and asked them for a refund, they refused; several days after the request was made. So much for their 7-day a week customer service. Based upon our experience, it is our belief that this web site is a SCAM.

TOTAL SCAM!! TOTAL SCAM!!! The company looked legit. We signed up and as soon as an employee started using the site to text, our account was placed under review. After several days of no response regarding the review, we set up a call with an employee. He said they don't allow financial companies to text with them. I explained we do not do loans or market money products and are not considered a financial company. He said they had decided to not allow us anyhow. I requested a refund of the $125 that I paid. They told me that since we violated terms we don't get a refund. TOTAL SCAM!!!