Every time we use EZ Texting the ROI is… Every time we use EZ Texting the ROI is immediate. The phone starts ringing with customers who say things like " We have been meaning to call you and receiving your text was just the reminder we needed." We will defiently be using this service again.

Customer Support Customer support since day one has ben exquisite, everyone has been so helpful. The only issues i have had at the beginning was my account being flagged twice but they told me why and what I can do to fix the issue.

Great, for certain businesses We're not able to send texts like we were when we first started using this text platform. With so many changes to carriers, it's been hard to send our texts without interruption or bouncebacks. It's been frustrating. But I appreciate the effort the customer service teams have put in to figure out the problems.

Non-existent customer service.plus more Non-existent customer service. Constant need to enter 2F security codes - a headache when several employees share duties around the planet across many time zones. Pricing looks cheap but have a strange credit system to confuse you on pricing which ultimately ins't inexpensive. GUI is not user friendly. ON the pro side-reliable sending of texts.

I find using EZ Texting to be very easy… I find using EZ Texting to be very easy and efficient for our needs. My only criticism would be that there is not an integration with our HRIS system.