WORST Customer Service Ever (SCAM?) WORST customer service ever. Their sales pitch says 7-day a week customer service. What it doesn’t say is that it takes them 1 business day to acknowledge receipt of your request, then several more days to initiate a dialog with you. It takes weeks to get your service set up and they blame the delays on the telephone carriers. Our service was approved by the carrier until EZ Texting asked us for additional information. When we gave it to them they. once again, put our account on hold and told us that we had to make changes to our web site belore they would unlock our account. We are a 501c7 non-profit and we do not advertise or solicit membership in our organization. Our text message plan was to advise members to check our password protected website for an event or notification. This makes their request to change our web site illogical. When we complained and asked them for a refund, they refused; several days after the request was made. So much for their 7-day a week customer service. Based upon our experience, it is our belief that this web site is a SCAM.

Great, for certain businesses We're not able to send texts like we were when we first started using this text platform. With so many changes to carriers, it's been hard to send our texts without interruption or bouncebacks. It's been frustrating. But I appreciate the effort the customer service teams have put in to figure out the problems.

Easy to use Easy to use, manage, and super user friendly platform. Would love the ability to purchase phone numbers specific to different acronyms to make marketing a bit easier (ie 725-Textus1) but other than that i love using it!

Great Desktop SMS Software As of 2/14/20, EZ Texting didn't have a mobile app, but they offer a Send-From-Phone feature that allows users to send a text to their subscribers without logging in to their EZ Texting account. Sending text messages is excellent when accessed through a mobile or desktop browser. They offer SMS over 160 characters, detailed reporting, & personalized texts. It also has a built-in voice messaging feature. They don't offer multi-user login credentials.

Easy and Efficient I have thoroughly enjoyed using EZ Texting. It has made communication with groups easy and efficient. I love how you can include images in your messages as well. I would love to be able to use more than one image at a time. Also, I would love to be able to use this on my Android phone.