Canceled the service after a day Canceled the service after a day, couldn't use it. Asked for a refund promised but never received. Horrible customer service, and their misuse of AI adds to the frustration. Do not recommend EZTexting at all.

Non-existent customer service.plus more Non-existent customer service. Constant need to enter 2F security codes - a headache when several employees share duties around the planet across many time zones. Pricing looks cheap but have a strange credit system to confuse you on pricing which ultimately ins't inexpensive. GUI is not user friendly. ON the pro side-reliable sending of texts.

At first it was a learning curve to be… At first it was a learning curve to be able to use the software to send out group texts to my clients. Once i met with the rep, we went over my concerns and i love using this platform now. Great marketing and communicating tool.

Highly recommend Working with EZ Text has helped transform our business. Our representative has been there every step of the way and continues to be there if/when we have questions. The system is very easy to use, connecting via API to your own system is extremely easy. I highly recommend using them for your client communication needs.

This website is a complete scam This website is a complete scam. I have never in my 32 years of living have ever written a review on a company. Ever. today is the day because I have to save other business owners from making the same mistake I made in dealing with these clowns at EZ-Texting. I created one account and it wouldn't take my business credit so I couldn't upgrade. Then it proceeded to lock me out of the account saying that my account is "under review". Random. I figured it would be under review for a little but it was three days and the account just disappeared (common for this platform) I then proceeded to make a new account (Unfortunately). My second account was upgraded and I paid them $25 for my first month payment. My credit card is charged and I then I register all my company's personal information. I wake up the next morning to login and the verification number I put on file was not accepted. odd. I then use a different number to receive the verification code because I have no choice. My original number was "In use already". When I login to the account its a complete different EZ number, different account phone number and it asked me to upgrade but I already did and was charged. the account I paid for is completely gone. The only thing that remains is the credit card charge (conveniently). I beg you to not fall victim to this company. As a business owner this is your worst nightmare. Do not use this company. I REPEAT do not use EZ texting its a joke of a company and you will sadly regret ever dealing with these clowns. Our businesses are our life lines and companies like these will be the reason your business will die. Don't do it. You have been warned. Best, Jeff