Non-existent customer service.plus more Non-existent customer service. Constant need to enter 2F security codes - a headache when several employees share duties around the planet across many time zones. Pricing looks cheap but have a strange credit system to confuse you on pricing which ultimately ins't inexpensive. GUI is not user friendly. ON the pro side-reliable sending of texts.

Customer Support Customer support since day one has ben exquisite, everyone has been so helpful. The only issues i have had at the beginning was my account being flagged twice but they told me why and what I can do to fix the issue.

TOTAL SCAM!! TOTAL SCAM!!! The company looked legit. We signed up and as soon as an employee started using the site to text, our account was placed under review. After several days of no response regarding the review, we set up a call with an employee. He said they don't allow financial companies to text with them. I explained we do not do loans or market money products and are not considered a financial company. He said they had decided to not allow us anyhow. I requested a refund of the $125 that I paid. They told me that since we violated terms we don't get a refund. TOTAL SCAM!!!

Great, for certain businesses We're not able to send texts like we were when we first started using this text platform. With so many changes to carriers, it's been hard to send our texts without interruption or bouncebacks. It's been frustrating. But I appreciate the effort the customer service teams have put in to figure out the problems.

Great Desktop SMS Software As of 2/14/20, EZ Texting didn't have a mobile app, but they offer a Send-From-Phone feature that allows users to send a text to their subscribers without logging in to their EZ Texting account. Sending text messages is excellent when accessed through a mobile or desktop browser. They offer SMS over 160 characters, detailed reporting, & personalized texts. It also has a built-in voice messaging feature. They don't offer multi-user login credentials.