Non-existent customer service.plus more Non-existent customer service. Constant need to enter 2F security codes - a headache when several employees share duties around the planet across many time zones. Pricing looks cheap but have a strange credit system to confuse you on pricing which ultimately ins't inexpensive. GUI is not user friendly. ON the pro side-reliable sending of texts.

You guys are doing great You guys are doing great, I really love using this tool, I'm able to communicate with my whole class at a click of a button.

Great, for certain businesses We're not able to send texts like we were when we first started using this text platform. With so many changes to carriers, it's been hard to send our texts without interruption or bouncebacks. It's been frustrating. But I appreciate the effort the customer service teams have put in to figure out the problems.

Every time we use EZ Texting the ROI is… Every time we use EZ Texting the ROI is immediate. The phone starts ringing with customers who say things like " We have been meaning to call you and receiving your text was just the reminder we needed." We will defiently be using this service again.

Canceled the service after a day Canceled the service after a day, couldn't use it. Asked for a refund promised but never received. Horrible customer service, and their misuse of AI adds to the frustration. Do not recommend EZTexting at all.