Canceled the service after a day Canceled the service after a day, couldn't use it. Asked for a refund promised but never received. Horrible customer service, and their misuse of AI adds to the frustration. Do not recommend EZTexting at all.

At first it was a learning curve to be… At first it was a learning curve to be able to use the software to send out group texts to my clients. Once i met with the rep, we went over my concerns and i love using this platform now. Great marketing and communicating tool.

Could not be happier! I own a service company that visits hundreds of homes each week. Before eztexting, we emailed customers the day before visiting and still had several that would "forget" or just never knew we were coming because they didn't read their emails. If they forgot, they were skipped and then rescheduled. On some days as many as 20% were skipped. With eztexting, a skip is a rare occasion. And if they do forget, they can simply text us back allowing us to reschedule without having to waste time and money getting there. Skips are costly so this is well worth the cost. Couldn't be happier!

Non-existent customer service.plus more Non-existent customer service. Constant need to enter 2F security codes - a headache when several employees share duties around the planet across many time zones. Pricing looks cheap but have a strange credit system to confuse you on pricing which ultimately ins't inexpensive. GUI is not user friendly. ON the pro side-reliable sending of texts.

Great, for certain businesses We're not able to send texts like we were when we first started using this text platform. With so many changes to carriers, it's been hard to send our texts without interruption or bouncebacks. It's been frustrating. But I appreciate the effort the customer service teams have put in to figure out the problems.