Always on time with there response Always on time with there response. Monthly review meetings are well planned and productive. They are always giving suggestions and also accept my comments and ideas. I have used them for the past several years and I like my lead person (Felipe) and I also like the support people behind him.

Guillermo is fantastic Guillermo is fantastic. He listens to my needs and makes sure to maximize the advertising potential of our limited budget.

Horrible customer service, no product and no refund Horrible customer service. Ordered a item in May, it is still not here on July 8 and the company will not admit the item is lost or provide a refund. This company appears to be a scam or just extremely disorganized. They blame COVID, but at the same time saying they are new and to be patient. There are 1000’s of online retailers, not worth the hassle or time / energy.

Monitor your account closely. Whether you are using White Shark or someone else, you want to monitor your account closely. Our experience with White Shark was adequate with the first account manager they gave us but less so with the second one. We should have been watching more closely and allowed performance to slide for too long before we acted. In the end, we came to an agreement with White Shark that rectified the situation.

Love White Shark Media Great, knowledgeable account specialists that work closely with you to make sure your business is thriving! I've been with White Shark Media for 18 years. Can't imagine working with anyone else. Alex Kustanovich Luel Restoration Studio luelstudio.com Brooklyn, NY