Do NOT trust this vendor Do NOT trust this vendor. They are a scam. I have NEVER had this issue in a decade ordering from an online vendor ($900 worth of product) who steals your money and never sends any product. Go through the other reviews on this page and it's all the same pattern. I ordered Rush Pins as they were marketing rush orders on their website, and paid significantly more than the base amount to have the pins delivered by a certain date. Ben was very communicative UP UNTIL the point I placed the order on my card, and then went radio silent even after multiple follow ups to see if the order was ever shipped out. Significantly past the ship date, Ben finally got back to me and said that the pins had not even finished being made yet and had not been shipped out yet. He orders his pins from China and they are not local to the US. Ben is a one man shop, NEVER picks up the phone on any of the numbers, and DEFLECTS when I have been asking for a refund MULTIPLE times. To this day I have not received a refund after asking multiple times and he keeps saying "if it doesn't work out i'll give you a refund" even though I said I don't even want the pins anymore and I just want a refund ASAP. Also telling that he's rebranded the site/name multiple times. Check out his Twitter as well, looks like he's scammed a manufacturer in China out of thousands of dollars as well.

The pins themselves are of exceptional… The pins themselves are of exceptional quality – beautifully crafted with attention to detail that truly sets them apart. Whether it's the intricate enamel work or the vibrant colors, each pin is a work of art that I'm proud to display on my bag and jacket

This has been the most frustrating… This has been the most frustrating customer service and product experience I’ve had in awhile. I placed an order for (25) lapel pins for my company on 4/3/24 with a rush order to receive by 4/9/24 and this order still hasn’t arrived. I also reached out multiple times via email and phone to check the status of my order and no one contacted me until I demanded a full refund. They never provided me with a tracking number and have been very unprofessional. Don't be fooled, allow me to serve as your warning. Go elsewhere.

I've received countless compliments… I've received countless compliments from friends and strangers alike, which is a testament to the pins' appeal and craftsmanship.

Very happy with ThePinGurus Very happy with ThePinGurus. I spent a lot of time looking online for the perfect vender for our lapel pins. A lot of the other websites I felt did not go the extra mile to help me out. ThePinGurus helped me with editing my design and even showed me what it would look like before I submitted the order. Will in customer service was personal and really great to work with,