Jess
GBDo NOT trust this vendor Do NOT trust this vendor. They are a scam. I have NEVER had this issue in a decade ordering from an online vendor ($900 worth of product) who steals your money and never sends any product. Go through the other reviews on this page and it's all the same pattern. I ordered Rush Pins as they were marketing rush orders on their website, and paid significantly more than the base amount to have the pins delivered by a certain date. Ben was very communicative UP UNTIL the point I placed the order on my card, and then went radio silent even after multiple follow ups to see if the order was ever shipped out. Significantly past the ship date, Ben finally got back to me and said that the pins had not even finished being made yet and had not been shipped out yet. He orders his pins from China and they are not local to the US. Ben is a one man shop, NEVER picks up the phone on any of the numbers, and DEFLECTS when I have been asking for a refund MULTIPLE times. To this day I have not received a refund after asking multiple times and he keeps saying "if it doesn't work out i'll give you a refund" even though I said I don't even want the pins anymore and I just want a refund ASAP. Also telling that he's rebranded the site/name multiple times. Check out his Twitter as well, looks like he's scammed a manufacturer in China out of thousands of dollars as well.
Daphna Craig
GBThey responded promptly to my inquiry They responded promptly to my inquiry, providing visuals of the pin design and detailed shipping cost options. Working with them was effortless, and the pins turned out great.
Jason Blair
GBCraftmanship and Arrival The lapels craftmanship is top notch and it appears to be high quality. The arrived came earlier than expected, which is also a plus. I would recommend ThePinGurus anytime!
Bobby Riley
GBWow.. Wow! I just wanted to take a moment to express my immense satisfaction with ThePinGurus! The quality of their products is truly exceptional. From the intricate designs to the flawless craftsmanship, every pin I've purchased has exceeded my expectations. Not only that, but their customer service is top-notch. They were responsive, helpful, and truly went above and beyond to ensure my complete satisfaction. I can't recommend ThePinGurus enough to anyone looking for high-quality pins and outstanding service. Keep up the fantastic work!
James Williams
GBThe company staff promptly processed… The company staff promptly processed our order, and not only was the final product beautiful, but it was also delivered ahead of schedule. We'II definitely be ordering from them again, and we highly recommend their service.