Great experience Great experience! We contacted through the website - we received response VERY quickly, then a phone call to make sure we received it and to answer any questions. Our rep, Ben, was absolutely amazing and responsive! We are impressed with the ease of making revisions and details in their quotes for services. We will definitely be referring them to others, as well as using them again.

ThePinGurus nailed it with quick… ThePinGurus nailed it with quick delivery, friendly customer support, and pins that looked awesome! A huge help for our churchs 50th anniversary. Evan Reynolds

Missed Delivery Date and Poor Customer Service We ordered bulk pins in September for 2 separate events we had in late October. They were scheduled to ship with plenty of time to receive them for end of October dates when we needed them. Neither order was received on time for either event and it was very difficult to get in contact with anyone. No one answered our calls or emails for over a week. Turns out pins were made and shipped from China which is why they didn't arrive on time. Everyone at each event was disappointed. Now no one will respond regarding a refund or promised discount. We wouldn't use them again.

Customer service was phenomenal Customer service was phenomenal, quick shipping also. Working with them on proofs is super simple and easy. I will be back for more!

Wor5king with the PinZone Wor5king with the PinZone, especially Ben, was a fantastic experience. Ben was professional and instrumental in ensuring our pin was customized exactly to our specifications. Moreover, our pins were delivered as promised, adding to the overall satisfaction with the service.