Act! LLC

8800 North Gainey Center #250, 85258, Scottsdale, United States
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3.78
Based on 9 Reviews

5

55.56%

4

11.11%

3

11.11%

2

0.00%

1

22.22%
About Act! LLC

Act! Premium, a powerful CRM and Marketing Automation tool in one platform, is perfect for small and midsize businesses looking to market better, sell more, and create customers for life. With unparalleled flexibility and freedom of choice, Act! Premium accommodates the unique ways you do business, whether it’s on-premises (Act! Premium Desktop), in the cloud (Act! Premium Cloud), or, you can leverage a hybrid deployment for maximum flexibility!

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anoniem
NL

Clear flexible CRM without unnecessary complexity I am an Act! user for decades already. And it is still unbeatable when used in most situations, where complexity often isn't always much of an ally. O yes, I know all about the recent developments in the CRM world. But in my situation I still prefer Act! It has all the flexibility I need and it is very clear, without any unnecessary complexities. So for me, still triple A for Act!

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John Mickel
GB

While I like what ACT can do While I like what ACT can do, I remain very disappointed in current version and previous one. I have ongoing problems with ACT freezing/locking up. Each time a Tech has attempted to correct the problem it has returned.

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Mollie Hillburn
GB

Program just keeps getting worse Program just keeps getting worse, have used it for 25 years. Now I have to pay for a subscription, rather than purchasing the program and updates when necessary. Email keeps dropping and not syncing with contacts, the program freezes and locks up constantly. ACT support has no idea how to fix it. They just keep uninstalling and installing it over and over and losing my data. I responded to the email I got from your team member but have not gotten any phone calls mentioned in your reply. Still waiting for the connection...

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Claire de Sully
GB

Not easy to use Very slow loading. Not intuitive, broken links. I tried to cancel my company subscription, but was unable to and the company took another £500 out of my bank. They refused to refund.

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John Purdy
GB

I've been a user since version 1 I've been a user since version 1. It has clearly grown by adding capabilities that make it more like SalesForce, but lacking full enterprise features. Features that were added many versions ago have been eliminated - the one that comes to mind is adding external program access. I really like the ability to add tables but was disappointed because of the cost. Up until the last couple of years, ACT was a perpetual license. Moving to subscription had potential customers examine other subscription lower cost products. I don't know the impact to ACT but I suspect new customer access slowed.

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