I had an avarage experience with… I had an avarage experience with curlsmith.com; nothing bad, nothng extraordinary. I got what I was looking for. It took some time but understaninbly given the current times. Prices were ok, the website was ok. Not too much difference when compared to other places. The service was avarage, nothing special to report here. I made a mistaek in my order, nothing major, however customer service was ok and they helped me asap. Overal, it was an averege experience and I got what I needed.

Trying to contact them proved… Trying to contact them proved impossible! Emails bounced back constantly so resorted to live chat. Eventually got an email (amazing) telling me to return the products I had a bad reaction to. Had I had contact prior contact I wouldn’t have binned the products in frustration. However now I’m inundated with emails sending a label to return the products even though I constantly tell them I don’t have them now. Terrible customer service snd incredibly upsetting and heightening my anxiety condition enormously.

5/5 Styling Cream Did not need customer service. My product came in a timely manner and is definitely a quality styling cream (hold me softly style balm). Though it is worth repurchasing, next I’ll try a cream that is a little denser (heavier maybe?) it might have been ever so slightly to light for my course dense coils. Wonderful results with my style however over time my curls were slightly drier than average and single strands came out easier. Will try this again after testing out other products from Curlsmith that are different steps.

Great products and service. Great products and service from Curlsmith. I have used Curlsmith products for a long time, and they do wonderful things for my hair. Their leave-in conditioner is a game-changer. I recently ordered some additional items I hadn't tried before and sadly had an allergic reaction (it happens and can't be helped). However, Ginny at Curlsmith was amazing and very kind, issuing me a return label and a fast refund for the items. Thanks, Ginny. Great company.

Where have you been all my life? I love every product I have tried from Curlsmith. My hair has never looked or felt better. The Ashley Marie satin bonnet is comfortable even on my sensitive head, but stays on all night. These curls pop and bounce like I never thought possible.