Decent ordering experience Decent ordering experience! Shipping was a little more than expected, and seemed to take a little longer than expected as well. I found myself removing several items from my cart after researching to see if I could find them for around the same price, but at a lower shipping rate. What I ultimately, ordered were items that either weren't offered anywhere else online, or were the most reasonable in price.

Endurance and quality of Products The customer service was amazing! Christine called about my order and manage to replace it with a more updated design. I didn’t had to pay any additional cost! I’ve been purchasing from this Pure Spa for over 10 years and I’ve always been pleased and satisfied with their products and customer service. I can fully stand by my declaration that PureSpaDirect has contributed tremendously to the success of my Spa. Please support this company. You wouldn’t regret it. I thank Tara and especially Christine…you are a valuable asset to PureSpaDirect!

Best customer service in the industry I am always looking for the best deals when buying for the spa. But I have questions, a lot of questions, and sometimes the answers are not easy to find. Many of the local reps don't get back to me or the catalog companies have reps that take orders but can't help me with specific questions I have about protocols or treatments. I love Pure spas team because they genuinely seem to care about my business and keeping me as a customer. If they don't know the answer to my question, one of them calls me back immediately with the information. And they are so nice about it too. I love this company because they understand great customer service.

great company I am finally taking time to write a review of this wonderful company. Our spa has been using Purespadirect.com for over 6 years now. They have helped us grow our menu of services with their great selection of products. What I appreciate most is the level of caring and customer service this company provides. It's really nice to work with a business that truly understands my business - so many companies today do not offer this level of customer service. The personal service and attention we receive whenever we place an order with Pure Spa is wonderful. I love their prices and selection, and I am always impressed with the new and exciting products they add.

I believe this website offered exactly… I believe this website offered exactly what I was looking for and had best price of any of their competitors. Many other websites required me to sign up to even verify the price whereas Pure Spa was happy to not only provide the price listing with no sign-ups, they had a competitive price. Because of the ease of using their website I will certainly be reordering from this company when my stock runs low. Before finding Purespa, I found myself on the phone with representatives of other distributors who couldn't help me locate the precise product I was searching for and even directed me to a product that was not compatible with my dry heat sterilizer. Thankfully this website made it clear, easy, was descriptive and had a better price. I will certainly be browsing your catalogue for other potential needs for my business.