All in one place with good price All in one place with good price. Fast shipment, excellent customer service! I have been shopping at Pure Spa Direct since 2008 and always could find what I need for better price.

Good selection. Great quality. I appreciate the selection and relevance to my business. Product came on time. The material was exactly the quality as described. I did order the wrong color as each item was not pictured individually with it's color name (the only reason why it wasn't a 5 star experience). So one of the items I ordered was the wrong color blue. Will return it for the other blue item, and I will likely order more if the hue is as expected. Overall this was a good experience.

Goes the extra mile I am long over due in sharing my review of pure spa.com. Our spa has been using this company, (Tara specifically) for all of our equipment, furniture and linen needs since 2012. When I call or email Tara with a quick description of what we need, she quickly gives us some choices and price ranges to choose from. We are very busy and do not have a lot of time to research what is the newest and most popular equipment or multi-functions, mag lamps and motorized beds. She does all the homework and provides us with the most current options available along with quick processing and attentive customer care for all our locations. We trust pure spa implicitly to place the best equipment and supplies into our busy practice.

Good online site for professionals, but... I have ordered from them many times. I really like their collagen professional treatment masks and some of their retail spa items. Some things that I would love for them to improve on would be to put the list of ingredients on their products. A lot of the time, things will say that they are natural/organic/pure, but they end up having ingredients like parabens, etc in them. I find myself actually having to go on other beauty websites just to look up the ingredients on a particular product, which I should not have to do. I also think that their shipping prices and shipping time could be better. lastly, I wish they still had the Spa Rituals line, especially since many distributors don't carry it anymore. I will definitely still order from them, but would like to see a few changes!

good selection and products, needs different shipping company internationally. Need to be aware if "organic" is certified or not. Pure spa direct has great products, but sometimes they don't let you know something is not in stock till after you order and don't deduct shipping. Uses UPS for international shipping; for example, duty is $75 on an order of $125 (canada tax is only $13%). DHL would be a much better option. If you are an international buyer, consider these excessive fees. Purchased "organic" emu oil, which I later found out was not organic. This issue was rectified and a note was placed on the website stating that it was not organic. Proper product labeling goes a long way (I would not have purchased it if I had known, but at least I was refunded and other potential buyers will have the info).