Decent ordering experience Decent ordering experience! Shipping was a little more than expected, and seemed to take a little longer than expected as well. I found myself removing several items from my cart after researching to see if I could find them for around the same price, but at a lower shipping rate. What I ultimately, ordered were items that either weren't offered anywhere else online, or were the most reasonable in price.

Fast, responsive and reliable! An amazing, helpful team of people who came through on a VERY last minute and urgent request. So thankful that I found this company and was able work with Laurie and Tara who are truly superstars!

My favorite supplier I've ordered from them for many years and they really are the best. They offer more products than any other professional spa site and their customer service people are the most helpful. I would recommend to any spa or salon!

Good online site for professionals, but... I have ordered from them many times. I really like their collagen professional treatment masks and some of their retail spa items. Some things that I would love for them to improve on would be to put the list of ingredients on their products. A lot of the time, things will say that they are natural/organic/pure, but they end up having ingredients like parabens, etc in them. I find myself actually having to go on other beauty websites just to look up the ingredients on a particular product, which I should not have to do. I also think that their shipping prices and shipping time could be better. lastly, I wish they still had the Spa Rituals line, especially since many distributors don't carry it anymore. I will definitely still order from them, but would like to see a few changes!

Very good quality customer service I… Very good quality customer service I wouldn’t order from anywhere else!! I’m a esthetician and have my own business, they ensured that I was getting the best equipment for my business and that everything arrived on time. They are also always there to help with any questions and concerns.