Superior customer service Superior customer service. Your 100% satisfaction, is their #1 focus. They take a team approach to ensure quick responses to any of your questions. Trust your online equipment shopping with Pure Spa Direct.

Fast, responsive and reliable! An amazing, helpful team of people who came through on a VERY last minute and urgent request. So thankful that I found this company and was able work with Laurie and Tara who are truly superstars!

Best customer service in the industry I am always looking for the best deals when buying for the spa. But I have questions, a lot of questions, and sometimes the answers are not easy to find. Many of the local reps don't get back to me or the catalog companies have reps that take orders but can't help me with specific questions I have about protocols or treatments. I love Pure spas team because they genuinely seem to care about my business and keeping me as a customer. If they don't know the answer to my question, one of them calls me back immediately with the information. And they are so nice about it too. I love this company because they understand great customer service.

I love this company I love this company. I got confused about my order, Tara was very gracious and kind to me. She answered my questions immediately and clarified my confusion! I will always order my developer from them.

Great Service We use a few supply companies for our spa and Pure Spa Direct is always the most helpful and if they don't know an answer, they find out and get right back to us. Great people, great selection. 5 Stars!