Fast, responsive and reliable! An amazing, helpful team of people who came through on a VERY last minute and urgent request. So thankful that I found this company and was able work with Laurie and Tara who are truly superstars!

No smell, Great consistency, Beautiful results! I ordered the black lash tint in the original gold/orange box. Everything about it was very clear and simple to use. I am very happy with the results. Little to no smell so no irritation near the eyes as well as a great consistency so not runny product. The order came on time and with no issues. I will definitely re-order.

Great Service We use a few supply companies for our spa and Pure Spa Direct is always the most helpful and if they don't know an answer, they find out and get right back to us. Great people, great selection. 5 Stars!

Good online site for professionals, but... I have ordered from them many times. I really like their collagen professional treatment masks and some of their retail spa items. Some things that I would love for them to improve on would be to put the list of ingredients on their products. A lot of the time, things will say that they are natural/organic/pure, but they end up having ingredients like parabens, etc in them. I find myself actually having to go on other beauty websites just to look up the ingredients on a particular product, which I should not have to do. I also think that their shipping prices and shipping time could be better. lastly, I wish they still had the Spa Rituals line, especially since many distributors don't carry it anymore. I will definitely still order from them, but would like to see a few changes!

Excellent Service They were extremely knowledgeable about the equipment and what else I needed. My order arrived in two days, and I was expecting 5 business days to receive it. After I received the machine and product, they followed up with a survey. I received a quick response to one of my concerns. They listened and went to the manufacturer. It turns out I was using the product incorrectly. They truly have the best customer service and excellent communications. Because of that they’ve won my business! I look forward to future purchases with Pure Spa Direct.