Yaz P
GBVery good quality customer service I… Very good quality customer service I wouldn’t order from anywhere else!! I’m a esthetician and have my own business, they ensured that I was getting the best equipment for my business and that everything arrived on time. They are also always there to help with any questions and concerns.
Lidia
GBAll in one place with good price All in one place with good price. Fast shipment, excellent customer service! I have been shopping at Pure Spa Direct since 2008 and always could find what I need for better price.
Angele
CAgood selection and products, needs different shipping company internationally. Need to be aware if "organic" is certified or not. Pure spa direct has great products, but sometimes they don't let you know something is not in stock till after you order and don't deduct shipping. Uses UPS for international shipping; for example, duty is $75 on an order of $125 (canada tax is only $13%). DHL would be a much better option. If you are an international buyer, consider these excessive fees. Purchased "organic" emu oil, which I later found out was not organic. This issue was rectified and a note was placed on the website stating that it was not organic. Proper product labeling goes a long way (I would not have purchased it if I had known, but at least I was refunded and other potential buyers will have the info).
Colleen Reis
GBEndurance and quality of Products The customer service was amazing! Christine called about my order and manage to replace it with a more updated design. I didn’t had to pay any additional cost! I’ve been purchasing from this Pure Spa for over 10 years and I’ve always been pleased and satisfied with their products and customer service. I can fully stand by my declaration that PureSpaDirect has contributed tremendously to the success of my Spa. Please support this company. You wouldn’t regret it. I thank Tara and especially Christine…you are a valuable asset to PureSpaDirect!
Jassem07
KWYour employees are 5 star! Your employees are 5 star!! I was facing an issue with customs in Kuwait and needed extra paper work and Tara helped me out from A to Z and always checking in with the update of what was going on. Amazing customer service amazing attitudes!! All my future purchases will be with purespadirect because of the employees! Thanks a million!