Great Service We use a few supply companies for our spa and Pure Spa Direct is always the most helpful and if they don't know an answer, they find out and get right back to us. Great people, great selection. 5 Stars!

I love this company I love this company. I got confused about my order, Tara was very gracious and kind to me. She answered my questions immediately and clarified my confusion! I will always order my developer from them.

good selection and products, needs different shipping company internationally. Need to be aware if "organic" is certified or not. Pure spa direct has great products, but sometimes they don't let you know something is not in stock till after you order and don't deduct shipping. Uses UPS for international shipping; for example, duty is $75 on an order of $125 (canada tax is only $13%). DHL would be a much better option. If you are an international buyer, consider these excessive fees. Purchased "organic" emu oil, which I later found out was not organic. This issue was rectified and a note was placed on the website stating that it was not organic. Proper product labeling goes a long way (I would not have purchased it if I had known, but at least I was refunded and other potential buyers will have the info).

Your employees are 5 star! Your employees are 5 star!! I was facing an issue with customs in Kuwait and needed extra paper work and Tara helped me out from A to Z and always checking in with the update of what was going on. Amazing customer service amazing attitudes!! All my future purchases will be with purespadirect because of the employees! Thanks a million!

Decent ordering experience Decent ordering experience! Shipping was a little more than expected, and seemed to take a little longer than expected as well. I found myself removing several items from my cart after researching to see if I could find them for around the same price, but at a lower shipping rate. What I ultimately, ordered were items that either weren't offered anywhere else online, or were the most reasonable in price.