Superior customer service Superior customer service. Your 100% satisfaction, is their #1 focus. They take a team approach to ensure quick responses to any of your questions. Trust your online equipment shopping with Pure Spa Direct.

My favorite supplier I've ordered from them for many years and they really are the best. They offer more products than any other professional spa site and their customer service people are the most helpful. I would recommend to any spa or salon!

Very good quality customer service I… Very good quality customer service I wouldn’t order from anywhere else!! I’m a esthetician and have my own business, they ensured that I was getting the best equipment for my business and that everything arrived on time. They are also always there to help with any questions and concerns.

Goes the extra mile I am long over due in sharing my review of pure spa.com. Our spa has been using this company, (Tara specifically) for all of our equipment, furniture and linen needs since 2012. When I call or email Tara with a quick description of what we need, she quickly gives us some choices and price ranges to choose from. We are very busy and do not have a lot of time to research what is the newest and most popular equipment or multi-functions, mag lamps and motorized beds. She does all the homework and provides us with the most current options available along with quick processing and attentive customer care for all our locations. We trust pure spa implicitly to place the best equipment and supplies into our busy practice.

Excellent Service They were extremely knowledgeable about the equipment and what else I needed. My order arrived in two days, and I was expecting 5 business days to receive it. After I received the machine and product, they followed up with a survey. I received a quick response to one of my concerns. They listened and went to the manufacturer. It turns out I was using the product incorrectly. They truly have the best customer service and excellent communications. Because of that they’ve won my business! I look forward to future purchases with Pure Spa Direct.