Excellent Service They were extremely knowledgeable about the equipment and what else I needed. My order arrived in two days, and I was expecting 5 business days to receive it. After I received the machine and product, they followed up with a survey. I received a quick response to one of my concerns. They listened and went to the manufacturer. It turns out I was using the product incorrectly. They truly have the best customer service and excellent communications. Because of that they’ve won my business! I look forward to future purchases with Pure Spa Direct.

good selection and products, needs different shipping company internationally. Need to be aware if "organic" is certified or not. Pure spa direct has great products, but sometimes they don't let you know something is not in stock till after you order and don't deduct shipping. Uses UPS for international shipping; for example, duty is $75 on an order of $125 (canada tax is only $13%). DHL would be a much better option. If you are an international buyer, consider these excessive fees. Purchased "organic" emu oil, which I later found out was not organic. This issue was rectified and a note was placed on the website stating that it was not organic. Proper product labeling goes a long way (I would not have purchased it if I had known, but at least I was refunded and other potential buyers will have the info).

Fast, responsive and reliable! An amazing, helpful team of people who came through on a VERY last minute and urgent request. So thankful that I found this company and was able work with Laurie and Tara who are truly superstars!

I believe this website offered exactly… I believe this website offered exactly what I was looking for and had best price of any of their competitors. Many other websites required me to sign up to even verify the price whereas Pure Spa was happy to not only provide the price listing with no sign-ups, they had a competitive price. Because of the ease of using their website I will certainly be reordering from this company when my stock runs low. Before finding Purespa, I found myself on the phone with representatives of other distributors who couldn't help me locate the precise product I was searching for and even directed me to a product that was not compatible with my dry heat sterilizer. Thankfully this website made it clear, easy, was descriptive and had a better price. I will certainly be browsing your catalogue for other potential needs for my business.

I love this company I love this company. I got confused about my order, Tara was very gracious and kind to me. She answered my questions immediately and clarified my confusion! I will always order my developer from them.