Karey Or Mike
GBWait time has been an issue with… Wait time has been an issue with customers as they have complained to the office they call and can't get through is on hold for 20-25min and customers end up calling our home instead of sitting on hold. This would be only thing that would suggest that recurring issue.
Chana Jankovitz/Kaplan
GBWe are very happy with the service and hope to continue We are very happy with the service and how it is helping us with our needs. However, sometimes there is still a delay in answering the calls.