Eric
GBCannot return from the UK Return process is horrendous. In fact, it is impossible. There is no return label as such, you need to organise shipping yourself. When in the UK, they advise to send to Germany or the US. When sending to Germany, customs holds it and asks the recipient for import duties, which they refuse and hence the package is sent back. This takes a total of 4 months which then invalidates any statutory rights you may have. AVOID 26/04/2024 Update: I sent the company an email following their response to this review and responded through Trustpilot with the order details. It has been quiet since.
Thomas Chung
GBGot matching blue mulberry silk PJs for… Got matching blue mulberry silk PJs for my wife and I for our wedding anniversary. Overall love it but odd that the pairing had different lining color. Mine is gold and hers is white. I also got her a tank top as we both tend to run hot. Hope to try more but so far so good with our initial purchase.
Donna
GBSilkSilky is always 5 stars SilkSilky is always 5 stars! I have several of their pieces, and they are always the highest quality: finest, smoothest silk, well put together, fit just right, and a good price. The shipping is fast and customer support is great. Won't go anywhere else!
Jon
GBAvoid! Poor quality garments that don't last and awful refund policy Edit: Do not buy from this company. Any products that are worn repeatedly (like pyjamas) will pull and fall apart at the seams. Their returns and refund policy is awful and falls outside of UK legislation. Garment fell apart inside a month = A 25% refund is all that has been offered and that's been negotiated up from 10% after a dozen+ emails. If anything goes wrong they will only do the smallest gesture and try to fob you off with cash vouchers so you can throw away good money after bad. The garments arrive nicely packaged and in an ok timescale. They look beautiful but the material quality is just not there. Avoid or you will lose money and be disappointed, especially when you see how they respond to quality issues.
Consumer
AUFirst time shopper with SILKSILKY and I am impressed First time shopper with SILKSILKY and I am impressed. Beautiful designs and the fabric..so luxurious. Who wouldn’t love the feeling of SILK against their skin. I love the choice of colours in their products too. It was super easy to order online, shipping was fast and the support I got from Customer Service was outstanding. Thank you SILKSILKY. A well deserved 5 Star review 😁.