Customer service is Excellent Customer service is Excellent. Tries in every way to accommodate their consumer with fast shipping and accurate information .They are available by phone at any hour and are good at following up. Hair quality is very good , I ordered an HD lace 14 inch which had a great price and true to length.

I love purchasing my bundles from Karma… I love purchasing my bundles from Karma black, they have payment options to help support us ladies on a budget, and they have great quality hair. It definitely last for more than one hairstyle if you wash and take care of it, honestly I think it'll last about six months. Thank you Karma black for all you do to keep us beautiful 😍

Still waiting to receive my hair or… Still waiting to receive my hair or either a response from someone on when it will ship. Ordered 11/4. No tracking information is available.

Omg!!! Omg!!!! I love this hair Its so beautiful this hair is like my 3rd time I've order hair and this time I ordered the Brazilian deep wave 5x5 closure and 4 bundles of 26,28,30,30 and omg this deep wave hair is amazing I can't wait to install hair is so soft and beautiful definitely 100% unprocessed hair and I love it!!!!! I will be only ordering hair from this company from now on and the seller is so nice and always stay in communication with me every step of the way and Iove that... Thank you Hair by Karma Black you're the best.

New purchase Order was placed and was received within 4 business days of order. Order was corrected and the individual pieces were each in their own bag and then those bags were in a plastic shipping bag. Quality appears to be as reported; however, it has not yet been used. Overall, I am pleased with the ordering process as well as delivery. I will have to update my reviews as to the actual product(s) once they are used.