The customer service is incredible The customer service is incredible. I chose two products, loved one, hated the other. They told me to keep the one I hated and sent me another of the one I loved FOR FREE. Shipping is speedy! All my dealings with this company have been above and beyond.

Loved the fullness of this messy bun Loved the fullness of this messy bun, and the color matched perfect! Hair is so soft. Will definitely order again.

Very disappointed with the whole transaction! Very disappointed with the higher price I paid for an unnatural looking piece of rubbish! It took MANY weeks & two emails to receive it. When it finally came it was cheap looking & NOTHING like the colour I ordered! Their excuse was they can't guarantee the colour on my computer screen matches the colours they advertise! DONT buy from these crooks. I feel cheated. Too late for refund even as it took too long to get here to Australia, as I'm fairly sure it came from China! I paid $5 for one similiar previously from China which actually was better!

No complaints whatsoever No complaints whatsoever! I found the perfect color for me and ordered a JuvaBun Messy Bun and also a clip wavy ponytail and I love them both. Such nice quality and it DOES look like its my own hair--my husband verifies that, and he is always honest. You won't regret ordering a JuvaBun product--go ahead, you'll be happy you did.

Very happy. I received my messy bun within a few days of ordering, great color match & great quality. Decided to purchase another bun. When ordering I neglected to hit enter on the promo code. I emailed them & they immediately refunded the difference. Great product and great customer service.