This company is very hard to work with This company is very hard to work with! Trying to get a refund for a wig that looks nothing like the photo. The shipping charge of 30 dollars to return the wig to them is ridiculous they subtract out your refund total! I will never order from them again horrible company

Keep your money and dignity What I notice is one, the term Ebony in there title, the implication being black women are their customer base, then I notice the rudeness and disrespect when our sistahs make legitimate complaints. Spend your money with black wig suppliers and don't be disrespected by those who will take your money and your dignity without concern that black women will walk away from their product. They should not address us as "Dear" or call us "scammers", they would not do this if speaking to fellow Chinese, where respect is expected to do business. If they speak this way publicly to us, what WORD are they calling us privately?

Super Satisfied Customer I have been a satisfied customer of WowEbony for many years, and decided to share my ongoing experiences with others, especially my recent order. I have ordered wigs from this company’s easy to order website forever due to their excellent customer service, and because of their wigs beautiful, soft, luxurious hair. I found a favorite that sold out, so I waited until it was restocked, ordered it, and have fallen in love with it all over again. It’s as beautiful as I remembered it, and more. Over the years I have ordered numerous styles, lengths, and colors, and have never been disappointed, or found the need to make a return. I will remain a repeat customer of this company due to all the above pluses. Try ordering from WowEbony; you won’t be disappointed. Max, in customer service, is the bomb!

Received the order within 5 days… Received the order within 5 days because I ordered on a Friday night so that was great, the seller kept me up to date on everything and I really appreciated that. For the pandemic to be going on and my package was delivered very fast I have to say I’m impressed! 5 stars there for sure. True to length, holds a curl well, smell free, and very minimal shedding, and the hair is very thick. Everything was accurate and I really have no complaints. the lace took to the bleach pretty well. Very satisfied for the price I payed and I’ll be back.

I have order my short cut wigs from on… I have order my short cut wigs from on 5/24/21. I decide to reach out them on 5/28 about my order. Today is June 3rd, I haven’t received my order from them. I believe that this company is fraud because they don’t have a good customer service.