Austin Canterbury
GBJoined leading group 4 months ago to… Joined leading group 4 months ago to run my store ads. I’ve worked with so many agencies before and no one was on able to do it better than them. As soon as I signed up the first thing I got was a whole remap of my website and let me tell you just by looking at the re design of my store I was instantly able to tell these guys were it. We started running ads a week after and sales started to come in. Unfortunately I had problems with my old supplier and couldn’t get orders to ship out. The leading group came in clutch and offered me their own supplier right away with $2 cheaper than my old supplier!!! So far I am very happy, thank you leading group.
Scott
GBHighly recommend!! I just want to say that this ecommerce agency rocks! I worked with them for three months, in the beginning sales were a bit slow and I was a bit worried, but they told me that the store was still in the testing phase and I should be patient. I'm in the 3rd month and they've totally transformed the store, sales went up in the middle of the second month and i'm making more than i could imagine, they've totally nailed it! The team was friendly and patient with me, which I really appreciated. If you're looking for help with your online business or you're looking to start, these guys are the real deal!
Mike McDaniel
GBStay away from The Leading Group... I used this company to help sell products (hired them, really) via an Instagram ad. I initially mentioned that I'd like to make an extra couple thousand dollars, per month. They said that seemed reasonable, after a start up period. I paid a few thousand dollars to them, registered a website, created an Ali Express account, paid for Slack, etc... all the things I was supposed to do. We set up a TikTok business account and I paid for ads. I had an original "account manager," who researched products and (allegedly) tested different marketing campaigns. I had a few sales, but nothing significant... this was after a month or two, maybe. Not totally sure on the timeline. Communication was sporadic. After a while, nothing was happening with the store. No sales, no communication from the AM. I was given a new account manager after about six months... he was very nice and optimistic, spoke about trying new products and new campaigns. But really, nothing major happened. I think I sold a few things. The second manager was more engaged, though... but having a few people add a product to a shopping cart, then not buy anything, doesn't really sound like a successful store. After approximately 10 months, I'd say I spent about $10,000 for the service, the ads, buying and fulfilling the products, the Slack and Shopify accounts. And I think the store probably did less than $1,000 in total business. So, spent $10,000 to do less than $1,000 in revenue... not profit. Revenue. Super bummed. It sounded too good to be true, so shame on me for falling for it. I wanted to be patient but I was tired to paying for the TikTok ads each month. And, in a show of good faith, they didn't charge me the monthly $500 that they're supposed to collect (since there was no activity on the store, they said they didn't make me pay). EDIT: I'm updating my review, based on the feedback from TLG. I had an account for almost a year, not 3 months or 6 months. I was pretty patient. Based on our initial Instagram chats, I was told that breaking even, or even turning a profit in six months, was very doable. They included screenshots of Slack conversations from APRIL of 2023. Almost a year ago.. nothing from the last six months, when I kept asking for updates or when I was given a new account manager. Or when I was told that they would 'investigate' why the store wasn't performing, then I wouldn't get a response.
Asma Diaz
GBI started working with the leading… I started working with the leading group abt 8 months ago. I only have good things to say, I think this was a good investment. Before them, I worked with some other agency to do this with, but I finally fired them. I decided to come work with the leading group and my sales are actually really good. I wish I came here first rather than going to the other one. So far I’m very happy and I love the team here! AMAZING because they actually care.
Jeremiah B
GBFine, but with reservations I began working with The Leading Group back in October. It took a few products before sales began rolling in during the holidays, but it is possible to break even eventually. It's not as hands off as I was told during the initial call, so be sure to get clear expectations during your onboarding calls. You'll also want to keep an eye on your orders and push them to process it where necessary.