TLG

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3.60
Based on 20 Reviews

5

45.00%

4

20.00%

3

5.00%

2

10.00%

1

20.00%
About TLG

All-in-one social media marketing platform.

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Scott
GB

Highly recommend!! I just want to say that this ecommerce agency rocks! I worked with them for three months, in the beginning sales were a bit slow and I was a bit worried, but they told me that the store was still in the testing phase and I should be patient. I'm in the 3rd month and they've totally transformed the store, sales went up in the middle of the second month and i'm making more than i could imagine, they've totally nailed it! The team was friendly and patient with me, which I really appreciated. If you're looking for help with your online business or you're looking to start, these guys are the real deal!

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Jen
GB

Scam ALERT I joined the leading group back in August after speaking to a representative. When I had the initial meeting with The Leading Group, I came prepared with a list of questions and the representative answered all of them with patience. I ended up deciding to invest in 2 Shopify stores. Be aware as soon as your check is cashed you are on your own and the communication stops. I was told that “most” of their customers make between 6-10k a month PER STORE after about 3 months. They did tell me this number can’t be guaranteed but that it would be close to it and I wouldn’t be disappointed. Well, the disappointment started shortly after I started. Its not exactly hands off, you have to set up the entire shopify store yourself, and when its completed TLG will input the product they chose for you. I was told that ONCE a week the rep’s in charge of my store would have a phone meeting with me to go over sales and protocol. This NEVER happened. Not ONCE. They never reviewed with me products that were being sold or told me before advertising was billed. Over the course of 3 months I lost about 15k. The products being sold are all dropshipped from China. I was told the items ship between 7-10 days of order being placed. This was a LIE. I had angry customers blowing up my phone and email for weeks. Many of which did not have their items shipped for over 3 weeks so I can understand their frustration. Also I didnt know that my personal information would be accessible to them, as I was told TLG manages the stores for you. TLG assigns you representatives for each store and the “communication occurs on an app called Slack. That you also have to pay for. And the communication is rare. Often taking days before I got a reply. Do yourself a favor and stay clear of The Leading Group. REPLY to below response: If you do your research the negative reviews for The Leading Group are all consistent to what I had stated. When I said I was dissatisfied and wanted to shut down my stores because I was putting out more money than I was making every month, they offered no resolution. But I am not surprised by the reply one bit. They contacted me Saturday and offered me a “reasonable refund” if I deleted my review. I didn’t trust this given their reputation, especially since they were asking that I had remove my review BEFORE the company decided what they will refund me. Unfortunately, I wish I did better research before doing business with TLG. Hard lesson learned.

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Michelle
GB

Thank You Leading Group I began working with the leading group three months ago. I have made approximately $4,000 in sales, and $2,800 of that has been profit. While I am not far from breaking even, I am not overly concerned with that because I am happy that the business is functioning well. From my experience, I have learned that a good product or website and effective advertising are crucial. I would like to express my gratitude to the leading group and will make sure to inform my friends and family about your company.

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Molly
GB

DO NOT WORK WITH THIS COMPANY - OVER $10k DOWN THE DRAIN UPDATE: If you would like even more reason to not work with this company, read their replies to THEIR customer’s reviews. Not only is this harassment, they continue to lie. They did not refund me $4,000, they only refunded me $2,000 after I told them I was reporting them to the BBB. I also have proof of how they provided me with false information in order to get me to sign a contract with them. I had to “micromanage” my Account Manager because he kept forgetting to update my shop, products, and left ads running on a product that he had already told me “failed testing”. Also, it was in my contract that I paid them $6,000 to handle Customer Service. So by them admitting in their reply that customers were being directed to me for support when I was given ZERO visibility to what was going on with my shop proves that they breached their contract. Maybe they should spend less time harassing the people they manipulated into signing contracts with them and focus on learning how to do what they say they do. DO NOT WORK WITH THIS COMPANY! PLEASE let me be a cautionary tale for you. They have no idea what they are doing. I have been told lie after lie and been delivered so much misinformation. I have been working with The Leading Group since August 2023 they launched my shop a little less than a month after in September 2023. As of now, my total expenses have been greater than $12,600 and they have only been able to generate my shop a total of $2,520.93 in TOTAL SALES. That puts me at a LOSS of OVER $10,000. I consistently had to proactively reach out to my Account Manager for updates, no one communicated with me any type of strategy, and they kept gas lighting me like it was something I was doing wrong and that I was trying to be "too hands-on". I had to be hands-on or nothing would have been accomplished. They cannot communicate their strategy for generating sales simply because THEY DO NOT HAVE ONE! I reached out to them with all of my documentation of every event and outreach that took place throughout my time working with them. They DID NOT uphold their end of the contract in regard to "1:1 Account Management" or "Customer Support". I had several customers reach out directly to me stating they never received their products. When I sent them this documentation I requested a refund of my initial investment given the fact that they did not uphold their end of the contract. They AGAIN gaslit me saying this wasn't true, but they would assign me a new Account Manager. I'm simply writing this review to make sure NO ONE ELSE falls victim to The Leading Group. They are a scam and I have all the receipts to prove it.

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Mike McDaniel
GB

Stay away from The Leading Group... I used this company to help sell products (hired them, really) via an Instagram ad. I initially mentioned that I'd like to make an extra couple thousand dollars, per month. They said that seemed reasonable, after a start up period. I paid a few thousand dollars to them, registered a website, created an Ali Express account, paid for Slack, etc... all the things I was supposed to do. We set up a TikTok business account and I paid for ads. I had an original "account manager," who researched products and (allegedly) tested different marketing campaigns. I had a few sales, but nothing significant... this was after a month or two, maybe. Not totally sure on the timeline. Communication was sporadic. After a while, nothing was happening with the store. No sales, no communication from the AM. I was given a new account manager after about six months... he was very nice and optimistic, spoke about trying new products and new campaigns. But really, nothing major happened. I think I sold a few things. The second manager was more engaged, though... but having a few people add a product to a shopping cart, then not buy anything, doesn't really sound like a successful store. After approximately 10 months, I'd say I spent about $10,000 for the service, the ads, buying and fulfilling the products, the Slack and Shopify accounts. And I think the store probably did less than $1,000 in total business. So, spent $10,000 to do less than $1,000 in revenue... not profit. Revenue. Super bummed. It sounded too good to be true, so shame on me for falling for it. I wanted to be patient but I was tired to paying for the TikTok ads each month. And, in a show of good faith, they didn't charge me the monthly $500 that they're supposed to collect (since there was no activity on the store, they said they didn't make me pay). EDIT: I'm updating my review, based on the feedback from TLG. I had an account for almost a year, not 3 months or 6 months. I was pretty patient. Based on our initial Instagram chats, I was told that breaking even, or even turning a profit in six months, was very doable. They included screenshots of Slack conversations from APRIL of 2023. Almost a year ago.. nothing from the last six months, when I kept asking for updates or when I was given a new account manager. Or when I was told that they would 'investigate' why the store wasn't performing, then I wouldn't get a response.

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