Scott
GBHighly recommend!! I just want to say that this ecommerce agency rocks! I worked with them for three months, in the beginning sales were a bit slow and I was a bit worried, but they told me that the store was still in the testing phase and I should be patient. I'm in the 3rd month and they've totally transformed the store, sales went up in the middle of the second month and i'm making more than i could imagine, they've totally nailed it! The team was friendly and patient with me, which I really appreciated. If you're looking for help with your online business or you're looking to start, these guys are the real deal!
Jen
GBScam ALERT I joined the leading group back in August after speaking to a representative. When I had the initial meeting with The Leading Group, I came prepared with a list of questions and the representative answered all of them with patience. I ended up deciding to invest in 2 Shopify stores. Be aware as soon as your check is cashed you are on your own and the communication stops. I was told that “most” of their customers make between 6-10k a month PER STORE after about 3 months. They did tell me this number can’t be guaranteed but that it would be close to it and I wouldn’t be disappointed. Well, the disappointment started shortly after I started. Its not exactly hands off, you have to set up the entire shopify store yourself, and when its completed TLG will input the product they chose for you. I was told that ONCE a week the rep’s in charge of my store would have a phone meeting with me to go over sales and protocol. This NEVER happened. Not ONCE. They never reviewed with me products that were being sold or told me before advertising was billed. Over the course of 3 months I lost about 15k. The products being sold are all dropshipped from China. I was told the items ship between 7-10 days of order being placed. This was a LIE. I had angry customers blowing up my phone and email for weeks. Many of which did not have their items shipped for over 3 weeks so I can understand their frustration. Also I didnt know that my personal information would be accessible to them, as I was told TLG manages the stores for you. TLG assigns you representatives for each store and the “communication occurs on an app called Slack. That you also have to pay for. And the communication is rare. Often taking days before I got a reply. Do yourself a favor and stay clear of The Leading Group. REPLY to below response: If you do your research the negative reviews for The Leading Group are all consistent to what I had stated. When I said I was dissatisfied and wanted to shut down my stores because I was putting out more money than I was making every month, they offered no resolution. But I am not surprised by the reply one bit. They contacted me Saturday and offered me a “reasonable refund” if I deleted my review. I didn’t trust this given their reputation, especially since they were asking that I had remove my review BEFORE the company decided what they will refund me. Unfortunately, I wish I did better research before doing business with TLG. Hard lesson learned.
Guillermo Gomez
GBVery Expensive, Not Worth It, and Low Success I feel strongly that the fee this business charges for store setup is way too high, and not worth it. There are many other companies out there charging much less for the same services. After discontinuing my business with this company and receiving a partial refund of $2k, which was all they were willing to offer, I still feel I vastly overpaid. I have been working with Shopify store managers I hired directly at a low hourly rate, since they're based abroad, and have already found their work to be of higher quality. We have researched many more quality products as well. I wish I had saved my money and tried this out myself. I do not feel like The Leading Group was doing anything that special or value-add for me with such a high startup cost, and then such a high monthly fee. Thankfully I quit before the monthly fee started. I would amend my review if the startup cost had been lower. Now that I see what these services entail and what they are worth, I really did overpay for a store template that was cloned for me, and for a store with minimal success, which mostly only offered one single product, and had typos and bad styling throughout.
Peyton Carlisle
GBLove the TLG team Love the TLG team! No complaints from me. After 2 years of service with them, we’ve gone through ebbs and flows, but I expected that! My life has changed significantly for the better and my numbers are steadily increasing over time. Already got 4 friends to join and they are all doing well too! They pay a nice referral bonus!
Asma Diaz
GBI started working with the leading… I started working with the leading group abt 8 months ago. I only have good things to say, I think this was a good investment. Before them, I worked with some other agency to do this with, but I finally fired them. I decided to come work with the leading group and my sales are actually really good. I wish I came here first rather than going to the other one. So far I’m very happy and I love the team here! AMAZING because they actually care.