G.Morris
GBPros & Cons Pros: My 7 purchases through JV.Zoo affiliates has earned 4 stars because my refund requests when necessary, are facilitated without a resistance. The products are keepers because they are useful and the developers stay in business. Cons: JV Zoo does not get directly involved with helping facilitate a refund for your purchase. Occasionally the affiliate you purchase the product through will take weeks to give you the bonuses for purchasing through their link or may not deliver at all.
Abhi Dwivedi
AEWe've been on JVZoo for almost a decade… We've been on JVZoo for almost a decade now and have had incredible experiences with them. They are always rolling out new features, the team is extremely supportive and we've never had an issue running deals and launch campaigns though their network. PLUS it's easy for our products to get discovered by affiliates, giving us an extra boost. Support is a team, their system is built to make sure customers are well taken care of. All in all, one of the best out there.
Shawn
CNI bought Funnelz last month and asked… I bought Funnelz last month and asked for refund, but got little responce. One time the boss of Mintware told me that due to structual reason, the refund would delay. It's been 3 weeks after I requested refund, and now totally no responce. It replied me today that it initiated the refund. I still havn't received it. After I got the refund I will revise my review. 2 days ago I bought AIWA, and I couldn't find the bonuses promised, I sent support tickets, got no responce. I just got reply from JVZOO that it intervened and had the vendor to arrange refund on March 18. After I get the refun I will sincerely thank JVZoo and may buy other softwares from JVzoo marketplace.
Antonny
GRGood support but Sellers dont honor refund policies musr banned I have reported several times sellers that violate sales policies like 30 Days Return etc but not answer. I really appriciate that CEO review my issue and resolved as you mention "We have reviewed your transaction and while we do not normally process refunds". But It's not first time that a seller not honor the refund policy. ZVZoo shoud be apply more strict policies to sellers and close their account if you have reported policy violations. Really apreciate the support here.
John Santiago
GBJVzoo identified and resolved my… JVzoo identified and resolved my mistake when I made an error in my email. I really appreciate their quick response and service. Now I understand why JVzoo is a great platform to manage digital transactions of digital products...great and timely customer service! I've been using their service during the past decade and they continue to improve what is already a great platform.