John Santiago
GBJVzoo identified and resolved my… JVzoo identified and resolved my mistake when I made an error in my email. I really appreciate their quick response and service. Now I understand why JVzoo is a great platform to manage digital transactions of digital products...great and timely customer service! I've been using their service during the past decade and they continue to improve what is already a great platform.
G.Morris
GBPros & Cons Pros: My 7 purchases through JV.Zoo affiliates has earned 4 stars because my refund requests when necessary, are facilitated without a resistance. The products are keepers because they are useful and the developers stay in business. Cons: JV Zoo does not get directly involved with helping facilitate a refund for your purchase. Occasionally the affiliate you purchase the product through will take weeks to give you the bonuses for purchasing through their link or may not deliver at all.
Ivan Sis
IDPlease refund my money [Thanks for your professionalism] Please refund my money, I got scam seller in your platform. FIRELIST is FAKE I don't get any email from them. PLEASE REFUND IT 69$, It only 2 hours since I pay and this is very lot of money Please do your professional to refund my payment Even I can't contacted them, the company MINTWARE is FAKE & SCAM I already send email support please reply it and I will give 5 score TRUSTPILOT for your professionalism [UPDATE] Their executive already contacted me by personal email. Hopefully they already refund my money. Thanks for your kind professionalism Unfortunately it's FIRELIST.IO that are SCAM, not JVZOO. Hope JVZOO will always stay in business as affiliate marketplace website that provide more credible tools with great value to their users Cheers from me! :)
Antonny
GRGood support but Sellers dont honor refund policies musr banned I have reported several times sellers that violate sales policies like 30 Days Return etc but not answer. I really appriciate that CEO review my issue and resolved as you mention "We have reviewed your transaction and while we do not normally process refunds". But It's not first time that a seller not honor the refund policy. ZVZoo shoud be apply more strict policies to sellers and close their account if you have reported policy violations. Really apreciate the support here.
Hardware inkoop
NLEnd of december i had a automated… End of december i had a automated payment. Try to contact JVZoo, no succes Forgot about the payment and recieved the next automated payment in january, again i tried to contact jvzoo by email/ ticket (which is very hard btw) No response, and again i forgot about it. now February again an automated payment, and i still have no idea wherefore, tried to contact Jvzoo no succes, and contacted paypal to block there withdrawls. very frustrating that i can not have a normal conversation / email. Regards, Willem Paypal Responded Fast, and so did JVZ00 after i placed my review here. its very hard to get in contact with you, please make it easier for people to do so. 5 stars for fast response helping me. regards Willem