G.Morris
GBPros & Cons Pros: My 7 purchases through JV.Zoo affiliates has earned 4 stars because my refund requests when necessary, are facilitated without a resistance. The products are keepers because they are useful and the developers stay in business. Cons: JV Zoo does not get directly involved with helping facilitate a refund for your purchase. Occasionally the affiliate you purchase the product through will take weeks to give you the bonuses for purchasing through their link or may not deliver at all.
Shawn
CNI bought Funnelz last month and asked… I bought Funnelz last month and asked for refund, but got little responce. One time the boss of Mintware told me that due to structual reason, the refund would delay. It's been 3 weeks after I requested refund, and now totally no responce. It replied me today that it initiated the refund. I still havn't received it. After I got the refund I will revise my review. 2 days ago I bought AIWA, and I couldn't find the bonuses promised, I sent support tickets, got no responce. I just got reply from JVZOO that it intervened and had the vendor to arrange refund on March 18. After I get the refun I will sincerely thank JVZoo and may buy other softwares from JVzoo marketplace.
Antonny
GRGood support but Sellers dont honor refund policies musr banned I have reported several times sellers that violate sales policies like 30 Days Return etc but not answer. I really appriciate that CEO review my issue and resolved as you mention "We have reviewed your transaction and while we do not normally process refunds". But It's not first time that a seller not honor the refund policy. ZVZoo shoud be apply more strict policies to sellers and close their account if you have reported policy violations. Really apreciate the support here.
Ivan Sis
IDPlease refund my money [Thanks for your professionalism] Please refund my money, I got scam seller in your platform. FIRELIST is FAKE I don't get any email from them. PLEASE REFUND IT 69$, It only 2 hours since I pay and this is very lot of money Please do your professional to refund my payment Even I can't contacted them, the company MINTWARE is FAKE & SCAM I already send email support please reply it and I will give 5 score TRUSTPILOT for your professionalism [UPDATE] Their executive already contacted me by personal email. Hopefully they already refund my money. Thanks for your kind professionalism Unfortunately it's FIRELIST.IO that are SCAM, not JVZOO. Hope JVZOO will always stay in business as affiliate marketplace website that provide more credible tools with great value to their users Cheers from me! :)
Debbie Foster
GBJarrod was so pleasant to work with and… Jarrod was so pleasant to work with and did what needed to be done quickly - He has a very helpful and nice controlled way of taking care of problems. Thank you for providing such great Customer Service