G.Morris
GBPros & Cons Pros: My 7 purchases through JV.Zoo affiliates has earned 4 stars because my refund requests when necessary, are facilitated without a resistance. The products are keepers because they are useful and the developers stay in business. Cons: JV Zoo does not get directly involved with helping facilitate a refund for your purchase. Occasionally the affiliate you purchase the product through will take weeks to give you the bonuses for purchasing through their link or may not deliver at all.
TREVOR ANGEL
GBJVZoo I had a problem with ProfileMate on JVZoo - they acted swiftly and resolved my issue. Many times it's not what a business does when things go right, it's what they do when things go wrong. JVZoo have a brilliant customer service and I'm really impressed with the fast way they solved my issue!
John Santiago
GBJVzoo identified and resolved my… JVzoo identified and resolved my mistake when I made an error in my email. I really appreciate their quick response and service. Now I understand why JVzoo is a great platform to manage digital transactions of digital products...great and timely customer service! I've been using their service during the past decade and they continue to improve what is already a great platform.
Antonny
GRGood support but Sellers dont honor refund policies musr banned I have reported several times sellers that violate sales policies like 30 Days Return etc but not answer. I really appriciate that CEO review my issue and resolved as you mention "We have reviewed your transaction and while we do not normally process refunds". But It's not first time that a seller not honor the refund policy. ZVZoo shoud be apply more strict policies to sellers and close their account if you have reported policy violations. Really apreciate the support here.
Mrs O Hanson
GBRefund! ****Edit****** Positive review pending as they have gone above and beyond regarding my request. When the money has cleared in my account I will update this review****** Less than one star. ****UPDATE***** The refund has cleared and is in my bank account. Jarrod Nelson went above and beyond to help me. Rest assured, once you have proof of communications to the company you bought the product from, you’ll get positive results. Thanks again.