TREVOR ANGEL
GBJVZoo I had a problem with ProfileMate on JVZoo - they acted swiftly and resolved my issue. Many times it's not what a business does when things go right, it's what they do when things go wrong. JVZoo have a brilliant customer service and I'm really impressed with the fast way they solved my issue!
Debbie Foster
GBJarrod was so pleasant to work with and… Jarrod was so pleasant to work with and did what needed to be done quickly - He has a very helpful and nice controlled way of taking care of problems. Thank you for providing such great Customer Service
Hardware inkoop
NLEnd of december i had a automated… End of december i had a automated payment. Try to contact JVZoo, no succes Forgot about the payment and recieved the next automated payment in january, again i tried to contact jvzoo by email/ ticket (which is very hard btw) No response, and again i forgot about it. now February again an automated payment, and i still have no idea wherefore, tried to contact Jvzoo no succes, and contacted paypal to block there withdrawls. very frustrating that i can not have a normal conversation / email. Regards, Willem Paypal Responded Fast, and so did JVZ00 after i placed my review here. its very hard to get in contact with you, please make it easier for people to do so. 5 stars for fast response helping me. regards Willem
Antonny
GRGood support but Sellers dont honor refund policies musr banned I have reported several times sellers that violate sales policies like 30 Days Return etc but not answer. I really appriciate that CEO review my issue and resolved as you mention "We have reviewed your transaction and while we do not normally process refunds". But It's not first time that a seller not honor the refund policy. ZVZoo shoud be apply more strict policies to sellers and close their account if you have reported policy violations. Really apreciate the support here.
G.Morris
GBPros & Cons Pros: My 7 purchases through JV.Zoo affiliates has earned 4 stars because my refund requests when necessary, are facilitated without a resistance. The products are keepers because they are useful and the developers stay in business. Cons: JV Zoo does not get directly involved with helping facilitate a refund for your purchase. Occasionally the affiliate you purchase the product through will take weeks to give you the bonuses for purchasing through their link or may not deliver at all.