Isabella
GBReading through some of these reviews Reading through some of these reviews, it's clear people just jump online to bash a company without even making sure they are reviewing the correct company. I've purchased from JVZoo several times and while not every product is the quality I would like, I have the ability to contact the seller with the information provided on the receipt and in JVZoo's customer portal and get a refund. If there is ever an issue, I have contacted JVZoo who assisted me in getting in touch with the seller and once, gaining a refund. JVZoo's support is always friendly and responds quickly
Debbie Foster
GBJarrod was so pleasant to work with and… Jarrod was so pleasant to work with and did what needed to be done quickly - He has a very helpful and nice controlled way of taking care of problems. Thank you for providing such great Customer Service
Antonny
GRGood support but Sellers dont honor refund policies musr banned I have reported several times sellers that violate sales policies like 30 Days Return etc but not answer. I really appriciate that CEO review my issue and resolved as you mention "We have reviewed your transaction and while we do not normally process refunds". But It's not first time that a seller not honor the refund policy. ZVZoo shoud be apply more strict policies to sellers and close their account if you have reported policy violations. Really apreciate the support here.
Mrs O Hanson
GBRefund! ****Edit****** Positive review pending as they have gone above and beyond regarding my request. When the money has cleared in my account I will update this review****** Less than one star. ****UPDATE***** The refund has cleared and is in my bank account. Jarrod Nelson went above and beyond to help me. Rest assured, once you have proof of communications to the company you bought the product from, you’ll get positive results. Thanks again.
Hardware inkoop
NLEnd of december i had a automated… End of december i had a automated payment. Try to contact JVZoo, no succes Forgot about the payment and recieved the next automated payment in january, again i tried to contact jvzoo by email/ ticket (which is very hard btw) No response, and again i forgot about it. now February again an automated payment, and i still have no idea wherefore, tried to contact Jvzoo no succes, and contacted paypal to block there withdrawls. very frustrating that i can not have a normal conversation / email. Regards, Willem Paypal Responded Fast, and so did JVZ00 after i placed my review here. its very hard to get in contact with you, please make it easier for people to do so. 5 stars for fast response helping me. regards Willem