Angela Baah
GBWorst hairdressers in Glasgow. Contacted Hairdreams (HairbyIvy) to get a weave installed for my graduation photoshoot. I was informed that a consultation was essential before a wig installation. I went on to book an appointment for a consultation, only to discover that I had to pay for it. (This is just the beginning, trust me). I met with the “head stylist” for a consultation, who basically informed me in her own words that “I cannot afford her” but that I could book with another stylist. This senior stylist was supposedly more affordable, although ranked below the “head stylist”. This should have stopped me but I had committed and had seen good reviews online. On the day of my weave install, I went in half an hour early, and informed the “head stylist” that I had washed my hair already so no need to repeat the process. She said there was no way they could cornrow my hair in the state that it was in. I let them shampoo and condition my hair. She also strongly recommended a mini keratin treatment, which I refused due to not wanting to alter my hair texture. She said she would still charge me for this as I had previously agreed to do it during my consultation (disregarding my hair needs at the time). The senior stylist, who I had booked the appointment with, had no idea how to blow dry my hair and almost burnt my ends. I asked for a heat protectant, and the senior stylist had no clue what I was talking about. She deferred to the “head stylist” who came over and said “I need to stop acting crazy cos I am in a professional environment.” I was so shocked, and disappointed at being spoken so rudely to because of a heat protectant. It took two and half hours to cornrow my hair when it states on their website that it takes 4 hours to get a weave installed in total. In the end, I was so frustrated and disappointed that I left with only cornrows. And guess what, I paid £90 for the worst cornrows and worst customer service of my life. So I advise you, I will even go ahead and plead with you, do not engage with this company, that disregards customer service and is just out there to make money, even at the expense of the people they are supposed to serve.
Dont be NAIIVE
ITStop and grow.. more like stop and pay more!! I have been suffering from Hair loss and I was promised this would be the miracle treatment. After paying more than 1700 euros! My hair is falling out even more. And sadly I believed them and was putting their “elixir stop and grow” religiously every night for more than 4 months! And if you go to a salon to help (since the treatment is only through salons) they just con you into paying more money and ending up giving you fragile hair and more hair loss. Please beware and avoid! *Update* So after more than 3 years, you respond and reply back?!!?! I already tried to contact the Hairdreams Italia 3 YEARS AGO! and they did NOTHING!! WHY WOULD I TRY AGAIN!?? TO JUST GET ANOTHER MAYBE REPLY IN 3 MORE YEARS?! LOL and btw, my hair that fell NEVER grew back!! so NO THANKS!
Davis Patricia
CAI was recently recommended to the… I was recently recommended to the hairdreams website and I decided to give it a try. In general, my experience was avearage. Nothng excepional or below average. I didn't buy anything so I can't comment on the delifery time. The website it self seemed fin but nothing out of the ordinary or speial about it. It was convinient enough to navigate but there wasn't a lot ot offer. I guess it's a lukewarm expeerience.