Brooklynn B.
GBBEST HAIR EVER BEST HAIR EVER! I have tried over 7 different extension brands over the years and Hairdreams is by far the best! They are superior to all other company out there in so many ways! I will never go back to any other hair extension company and will be loyal to Hairdreams from here on out! Thank you for the most amazing experience from beginning to end!!
Angela Baah
GBWorst hairdressers in Glasgow. Contacted Hairdreams (HairbyIvy) to get a weave installed for my graduation photoshoot. I was informed that a consultation was essential before a wig installation. I went on to book an appointment for a consultation, only to discover that I had to pay for it. (This is just the beginning, trust me). I met with the “head stylist” for a consultation, who basically informed me in her own words that “I cannot afford her” but that I could book with another stylist. This senior stylist was supposedly more affordable, although ranked below the “head stylist”. This should have stopped me but I had committed and had seen good reviews online. On the day of my weave install, I went in half an hour early, and informed the “head stylist” that I had washed my hair already so no need to repeat the process. She said there was no way they could cornrow my hair in the state that it was in. I let them shampoo and condition my hair. She also strongly recommended a mini keratin treatment, which I refused due to not wanting to alter my hair texture. She said she would still charge me for this as I had previously agreed to do it during my consultation (disregarding my hair needs at the time). The senior stylist, who I had booked the appointment with, had no idea how to blow dry my hair and almost burnt my ends. I asked for a heat protectant, and the senior stylist had no clue what I was talking about. She deferred to the “head stylist” who came over and said “I need to stop acting crazy cos I am in a professional environment.” I was so shocked, and disappointed at being spoken so rudely to because of a heat protectant. It took two and half hours to cornrow my hair when it states on their website that it takes 4 hours to get a weave installed in total. In the end, I was so frustrated and disappointed that I left with only cornrows. And guess what, I paid £90 for the worst cornrows and worst customer service of my life. So I advise you, I will even go ahead and plead with you, do not engage with this company, that disregards customer service and is just out there to make money, even at the expense of the people they are supposed to serve.
WoodsEmilia
GBI used HairDreams for a recent project… I used HairDreams for a recent project and the expirience was pretty avergae. Nothing special, nothing negative - just ok. No complaints there. I liked that they offererd good prices and a wide range of choises. When it came to customer service, it was so-so - nothing bad but also nothing wow. All in all, an ok experince but not one I would always remember.