Hongling Liang
GBGreat services Great services! Responding me fast whenever I have questions. The design is super too with a very fare rate. Highly recommend!
Lanny Hardy
GBLogo Design I found Logo Design Lane online by accident after trying to get service from another company. That other company hadn't responded to my inquiries after a week of trying to get there attention. Logo Design Lane had a rep online and ready to chat. He (Wayne) guided me through the process and we were off to the races. Wayne was in fact not only the 1st person I contacted but he remained on the account as Project Manager until we finished the job. I'm very happy with our new logo and the related cost.
Viral Branding Marketer
GBWorst Company For A Logo If I could give this company a zero rating, I truly would. The service here is terrible. Communication between employees is non-existent. Lack of clarity and communication with their customers. Additionally, their sales process makes it feel as if your being scammed. I purchased a logo with this company month ago, around December 28 2022 to be exact. I paid $20 to start the process then was told I needed to pay $237 to make the logo mines for a lifetime. 2-3 weeks later after making those payments, I was contacted again but this time for an extra $356 for the finalization and copy right of my logo. At this point in the process I was confused and continued to ask why wasn't this brought to it attention at the beginning of the process? From this moment, I was now working with the designers partner/assistant (Ryan) who promised business cards I never received! I was rushed to make a payment before my paper work was voided. I asked when would I receive the paper work, I was told it would take a few weeks. I was given a case ID and sent on my way. I reached out to Ryan several times and he never mentioned anything about the logo but wanted me to pay 3k for a website to be built. Now we're in August and Ethan is telling me he's been reaching to someone that's not apart of my business because there is a problem with the paper work. This is not a good place to get your logo created, copyrighted or trademarked. Instead Go to 99designs.com not here!!
Carmen
GBBeware SCAM As a new entrepreneur I was looking got a logo design online. I found Logo Design Lane and their chat opened immediately while I was reviewing the costs of a simple Logo. They gave me a nice price $68.00 and were very nice on the phone. Sent me the preliminar designs and we discussed some changes, to get a Final product. They sent a receipt with no terms or conditions, which didn't feel right and I got into a discussion about it not being professional, they said will send original documents via mail. The day I was supposed to receive my final product, the call turned to strange charges and fees never discussed, for a file for an insurance, legal fees and a legal department that charge my card for over $4000. When I noticed I immediately requested a refund and to cancel all business with them. After waiting and being call "names" by three males. I requested a investigation by my card and they even forged documents with terms and conditions, dates and acknowledgement that I never signed. To appeal the charge back, they even say that after I got the product I requested the charge back and I NEVER got the Logo. To this day I got a panic attack everything I have call from California in my phone. If you need any service, please don't go with them.
Ophillia Ziwenga
CAMy website is not working๐๐พโโ๏ธ๐๐พโโ๏ธ๐๐พโโ๏ธ My website is not working๐๐พโโ๏ธ๐๐พโโ๏ธ๐๐พโโ๏ธ The phone contact number that is on line is not answering. No response to my emails. What is really going on here??? Many employees claim to be in charge of my account. Unexpected charges, sometimes with threats. Mine is a non profit website. I need it to work. I have no one to turned to in order to fix this.