Never received product, no communication Ordered a product through this website over 3 months ago and never received it and never received any responses to multiple emails and messages. They have no means of communication besides a general info@ email and a Facebook page. I've reported and requested refund through PayPal and am reporting the seller wherever possible. I had previously (a couple years ago?) ordered something from what I thought was the same company without issue, but the current company appears to be a scam.

7 days since ordering with no shipment going out or responses to my emails. On the site they claim orders will be sent out the next business day, or same day depending on when it's placed. Well I ordered on Monday and it's now Sunday, with no order shipped out and no responses. I've sent a couple of emails to see whats going on, which no one responded to. What I did get, was an email from USPS saying pre-shipment info had been sent 3 days ago, but with no actual shipment being received. I'm guessing this was updated to make it look like an order was actually going out. As of today the USPS site is still in pre-shipment, aka they haven't dropped it off yet. No one has responded to my emails either. If I don't get a response soon, I'll contact my credit card company and report it. It's disappointing as the reviews seemed good, but this is starting to get extremely suspect.

I had made a purchase on June 22nd and… I had made a purchase on June 22nd and still there hasn’t been any update on my order. I have contacted them multiple times via email and there hasn’t been an response from their end. There is no change on tracking status as well.

I had an averge experience with… I had an averge experience with hairsupply.ca.Nothing particular noteworthy about it. The product/service was just mediocore. They offered adquate solutions, but they didn't really stand out from the crowd. I can't say the customer servive was memorabble either. They replied to my emails quick, but there was nothing special about it. All in all, it was an aveage overall experience, nothing I'd go out of my way to recomend or repeat.

Great service - site no longer accessible! Excellent service, rapid delivery. However VERY unfortunate that Kirkland Minoxidil can no longer be delivered to Canada. It seems that the whole site shut down - all products sold out. Customers referred to Essential Clinic. Don't understand because there are other sites that still supply Kirkland Minoxidil and Rogaine to Canadian customers.