Zero response on wrong item Received the product in a reasonable time, but to my surprise it was the wrong one. I sent multiple emails in a span of a week without any response whatsoever. Not only the product I received was incorrect, but it was also cheaper than the one I requested. Without any answer in more than a week from them I am seriously doubting this is a legit company and this was not a mistake but a means to scam me! I am not recommending this company!

Great service - site no longer accessible! Excellent service, rapid delivery. However VERY unfortunate that Kirkland Minoxidil can no longer be delivered to Canada. It seems that the whole site shut down - all products sold out. Customers referred to Essential Clinic. Don't understand because there are other sites that still supply Kirkland Minoxidil and Rogaine to Canadian customers.

Canada gets the shaft I wasn't told anything valid about the split shipping including 2 of the 3 mailing tracking codes I was never given. When I returned to check the site, my product, in fact no product, is now currently available in my region anymore. So I can rank your mediocre service hut the reality is its impossible and unlikely I will do business with you again. Let me know if I can get kirkland minoxidil again in the future. Otherwise good luck selling an empty store.

It was fine It was fine, but shipped from the US so took a little longer than expected to guess (as it's advertised as Hair Supply "Canada". Pricing was competitive.

Extremely slow shipping Extremely slow shipping. Placed an order on February 8th and according to the tracking the package was handed over to USPS on 14th only. It's February 23rd and the package is still in the US UPDATE: was reached out by Hair Supply team and was told that something happened and the package returned back to the warehouse. It doesn't change the fact, however, that the package was only sent after 4 business day, while website states that all shipment are dispatched next business day. Having said that, the company is definitely willing to work towards a solution and they reached out to me fairly quickly.