Extremely slow shipping Extremely slow shipping. Placed an order on February 8th and according to the tracking the package was handed over to USPS on 14th only. It's February 23rd and the package is still in the US UPDATE: was reached out by Hair Supply team and was told that something happened and the package returned back to the warehouse. It doesn't change the fact, however, that the package was only sent after 4 business day, while website states that all shipment are dispatched next business day. Having said that, the company is definitely willing to work towards a solution and they reached out to me fairly quickly.

Was sent a completely incorrect order… Was sent a completely incorrect order of minoxidil solution instead of the minoxidil foam I ordered (around a $50 difference in cost ). It took some time for hair supply to respond back to me and only after I made a complaint through paypal. I was then sent half my order of minoxidil foam, when I then had to complain again before I was sent the rest of my order. Overall a negative experience and way too much of a hassle.

Very Affordable Great Product !!! Been a satisfied customer for some time and I will continue to use this hair product that works well for me !!

I order item more than 7 days ans still… I order item more than 7 days ans still did not receive it. The day I ordered it was 3, 5 days to deliver. Also, no update as I choose on my cell number. Not happy with this website, and I will not order anymore from them. I tracked my item in the website. I am in Canada and I do not know why my item went to US and after Jamaica Airport because the store in Calgary?!

Never received product, no communication Ordered a product through this website over 3 months ago and never received it and never received any responses to multiple emails and messages. They have no means of communication besides a general info@ email and a Facebook page. I've reported and requested refund through PayPal and am reporting the seller wherever possible. I had previously (a couple years ago?) ordered something from what I thought was the same company without issue, but the current company appears to be a scam.