VERY POOR CUSTOMER SERVICE & BUSINESS ETHICS I've been a member of LHCF since 08' & while I had occasional site issues come up, it was nothing major TILL NOW. I just renewed my membership for 2012 a few weeks ago & when I logged in - ALL of my profile info is missing. My friends, my profile, all of my blog entries and threads - EVERYTHING! So, I opened a ticket using their odd contact system & no one got back to me. I checked the status of the ticket one week after filing it & noticed it was queued to an associate for review but no one got back to me so I filed another ticket, again - NO REPLY. Then suddenly, I received an e-mail from my Paypal account stating my membership fee was refunded but no additional info or reason was given. So I filed another (3rd) ticket & again NO reply! Now, I'm trying to file a BBB complaint re: this matter. I find it odd LHCF has no About or Contact information on the site such as where the main headquarters are located or history on how the site got started. I googled but all I found was the name of the web admin & Nick & apparently the site's owner is Bev but the only thing that came up for her was something about some lingerie pics or something, nothing relative to the site.. this is unprofessional, ridiculous and frustrating..

What a horrid forum!! What a horrid forum!!! Not inclusive to other religions at all I joined up with an unfortunate name not knowing about it strongly being Christian only, it even says in the rules not to talk about 'witchcraft' and they expect you to pay $6 a year to be part of a pack of bigots, No thank you!

A hidden treasure of Black Hair💖 A hidden treasure of the Black Hair Cult😉 A Priceless and invaluable vast source of kosher legit information. Sharing journey's, hints, tips, forums, discussions, product info and all things Black Hair with like minded Women of Colour, who know thier onions when it comes to growing and keeping this hair❤️😍💯 I'm now MBL💖👌🏽 Don't know why people are going on about it being racist - you have no idea what Black Hair means, the struggles, challenges and discrimination we have to overcome, and the sheer and utter lack of any kind of decent industry for this hair. It clearly says at the top of the landing page "... The world's No1 Haircare resource for Women of Colour". If you don't get why we need a site, how nice your privilege is for you. I am mixed race and have never had anyone on the site be mean to me. That's utter trash talk. NB: Black Hair applies to the hair of ALL People of Colour - nothing makes me madder than seeing the words "Afro Hair"... AN AFRO IS A HAIR STYLE NOT A HAIR TYPE😡🤬 Betty Poo - I'm sooo glad you feel that way - now you know how every single Person of Colour feels on a daily basis😁 except for us, it's not constrained to a website - IT'S IN THE REAL WORLD, IN OUR FACES, BLATANTLY, UNASHAMEDLY. EVERY. SINGLE. DAY. WE. EXISIT. Perhaps you too would feel bitter and resentful if you experienced this for centuries yet nobody did a damn thing to stop it? Perhaps you'd get it if every salon you went in, that didn't look like some tragic throwback from 1952, the Receptionist looked you up and down and then pronounced in a sarcastic tone "Ohhh we don't do YOUR sort of hair here" so loud Australia heard it, with a smirk on thier face, maybe then you'd understand our feelings!? I love how quick white folks are to shout out "racist" yet turn a blind eye day after day when it doesn't apply to them. I guess it's the same bigoted mindset as the "We're not racist" crew. Hahaaa yeah you're not racist... Until your 18 year old Caucasian blonde daughter brings home a 19 year old 6ft black lad. Yeah, you see how "not racist" these people are then. Sanctimonious hypocrites😂

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