Chrissy M
GBServices not great First, I wanted to say I was excited to get started with RevLocal and loved the local aspect behind this company. However that was not the case. There has been no support locally and only support digitally with a strategist who lives in another state. I was told my brand strategist works mainly with businesses in my field of expertise, later to find out this is not true and she works with all types of businesses. There have been a few clear indicators of where the services have been lacking: 1. My brand. My business name was spelled incorrectly several times and in multiple ways. This needed several corrections from me, and I feel my business name and brand are easy to understand and utilize. I have told them where other information or photos are incorrect digitally and it takes weeks to fix, if it even gets fixed at all! 2. Next, getting in contact with my local representative, who signed me up was very difficult the entire time I was working with RevLocal with no answer and no call back. 3. The local aspect of this company is only digital, confusing right? I was told there would be support connecting with other business owners that work with this company locally, then I am hear that the other clients locally are not great people/business owners to connect with. I was looking forward to the local connections however they are not working out and there is no support from my local rep. I was even told after the fact, some of the other local clients are "odd" people and not to connect with them. 4. I was caught off guard with the microsite. I was not told before the contract that it would have different contact information than my business's information, so I feel blindsided with this. I understand its for tracking, and I think this will confuse clients seeing different contact information in different places. I do not recommend this company, poor communication and slow services.
Addison Allgood
GBMatt and RevLocal are amazing! Matt and RevLocal have done an awesome job with us, finding experts with experience in our industry, and really showing us the best way to improve and perfect our digital marketing for our brand-new restaurant. I spent a year and a half with them and watched our numbers grow and grow. They are affordable, helpful and responsive. Even when I had to pause services with them, they were easy to work with and quickly processed the cancellation. Great company!
Ty
GBAmazing company Amazing company. It’s been a working relationship full of ups and downs but RevLocal has been great throughout this process.
Kelli Wolf
GBI am a franchise owner in Holly… I am a franchise owner in Holly Springs, and have enjoyed working with Nick and Matt. We are already breaking sales records after 3 months of working together. With their programs in place, I don’t spend time chasing leads, they just come to me. If you are a small business owner, let them handle the marketing for you and make your life easier. They allow you to work smarter, not harder.
Gary Bisha
GBWe do not recommend this company We do not recommend this company. Nice people but unorganized, incompetent and do not deliver on results. Our traffic actually decreased during their campaign. They advertised the wrong company for two months. It took about three months to get the ad messages correct. Billing is confusing, we still are not sure if we were credited properly. On top of that they directed everything to a "microsite" which they owned. This was never discussed up front. Very deceptive. Their dashboard looks pretty, but shows a bunch of meaningless information. We repeatedly asked for more data on the ads we were running. It was not till near the end we discovered we were advertising in areas not pertinent to our business. Shame on us for not checking them out on the Better Business Bureau first.