Margaret Skoog
GBStill Waiting For My Refund I returned a topper almost 3 weeks ago, and I still am waiting for the credit to be put back on my card. The tags and all original packaging were intact. Where is my refund???
Jane Willis
GBLow, low quality but costs top dollar I bought my first wig from Godivas Secret Wigs after watching many of their videos. I trusted the mother daughter duo and made a purchase. I was really surprised by the awful quality after paying top dollar. As encouraged in the videos, I tried to work with it and so was no longer able to return it. I took it to a wig specialist who was able to make it somewhat wearable but the quality was awful. I have since shopped other wigs in the same price range and they are silky and don't tangle. Mine is always a mess and the top is matted and burnt looking. After leaving a negative review that they deserved, the customer service person was rude and shaming to me. Big newbie mistake buying from Godivas Secret Wigs. RUN!
Carolyn
GBDisappointed First time ordering a wig from Godiva's Secret Wigs. However, I have been watching the videos for 6 months before deciding to try one of the wigs. I ordered Dawn in medium color Ginger Brown. I was suprised in the subpar packing. Arrived in a cardboard USPS mailing box and the outside of the box felt slightly damp. Inside the box was the wig in a plastic bag. No hair net over the wig. I shook out the wig per instructions and placed on my head. Way too much hair on top of this wig. Looked nothing like the pictures in the videos. No layering through the top and the hair felt rough and greasy. I tried to finger style and a greasy residue was left on my hands. The color was pretty which is the only positive I can give. Also, the Velcro adjustment tabs inside the wig looked like this wig was tried on many times or worn and returned. I was very shocked at the poor quality of this wig and am returning immediately.
P Levy
GBVery disappointed Very disappointed. Given that the wig comes in a USPS box and a Ziploc bag, with their popped through tag, it does not rate the stars it gets. It was ill fitting and I am an experienced wig wearer. It was thick in some spots and thin in others. I wouldn't even wear it out to get the mail. It does not resemble in any way the wig shown on their site. I had ordered from them once before and the wig was just "ok." It was very thin and I could see the wefts through the back. I thought I would give them one more shot after a 20% off sale was offered, but I wouldn't even wear this if it was offered for free. Awful. I won't take another chance ordering hoping that the "third time will be the charm." Uh, un. I'm done. What you see is not what I got.
Sandra
GBVery disappointed! Very disappointed!! After watching the videos, the quality of the wigs looked like human hair. The quality of the hair on the Veda wig for $299.00 was horrible. Fooled again by the misleading videos.