Still Waiting For My Refund I returned a topper almost 3 weeks ago, and I still am waiting for the credit to be put back on my card. The tags and all original packaging were intact. Where is my refund???

I have been wearing GSW for over a year… I have been wearing GSW for over a year now. I like their customer service , shipping is quick and the wigs do look like pictured on the website. But there is one flaw, all of the wigs really look the same. The wig cap is the same. It is comfortable but basically all of the wigs will give you the same look. This is why I cannot give them five stars. I love their accessories, especially the shampoo and conditioner.

I have been wearing wigs for over a… I have been wearing wigs for over a year now. I researched, watched reviews and shopped before I bought my first wig. I chose GSW for my first and was very impressed (Sabrina). I have ordered others since and not all were meant for me. The return policy was wonderful. I had no trouble at all. Thankful that these affordable wigs are available! I have since purchased wigs from other companies. Usually more expensive and the quality quite comparable. I appreciate Ro and Danielle and the videos they have made for us all. Very informative, very helpful. I don't understand the less than favorable reviews. Every wig that I have purchased has been very nice. They are all a little different. Again, most are very affordable. Basic caps. If you want a different quality, you should visit a store and try on wigs from different manufacturers. I get compliments on my wigs. People cannot tell they are synthetic. When I tell them, they are surprised. Would recommend GSW to anyone wanting a nice, affordable, lovely wig!

Disappointed First time ordering a wig from Godiva's Secret Wigs. However, I have been watching the videos for 6 months before deciding to try one of the wigs. I ordered Dawn in medium color Ginger Brown. I was suprised in the subpar packing. Arrived in a cardboard USPS mailing box and the outside of the box felt slightly damp. Inside the box was the wig in a plastic bag. No hair net over the wig. I shook out the wig per instructions and placed on my head. Way too much hair on top of this wig. Looked nothing like the pictures in the videos. No layering through the top and the hair felt rough and greasy. I tried to finger style and a greasy residue was left on my hands. The color was pretty which is the only positive I can give. Also, the Velcro adjustment tabs inside the wig looked like this wig was tried on many times or worn and returned. I was very shocked at the poor quality of this wig and am returning immediately.

BEWARE….DO YOUR RESEARCH! This company “white labels” their wigs. In other words, the labels inside of the wig are NOT showing the actual manufacturer of the wig. They are selling name brand wigs such as Amore, Noriko, Jon Renau, just to name a few, but giving these wigs a different name and selling them at top dollar. That way you can’t go online and look for a better deal. People who are new to the wig world would never know this unless they know the actual wigs GSW is featuring on their website. They don’t call it “Secret” wigs for nothing! DO YOUR RESEARCH BEFORE BUYING ANYTHING FROM THEM!