Told me to call but nobody answers Placed an order last night and it stated our order was pending approval and to call 315-332-1415. I’ve tried to call this number this morning and also the past few days to ask questions but nobody answers. Also, when we placed our order you site said to use code SAVE20 to get 20% off which would be around $60 but it only gave is $20 off. Please call or email me to resolve these issues. Order #2792 Update: company responded but demanded we paid them through PayPal. I asked them why but they never responded. It’s because you’re unable to dispute PayPal transactions that are paid to a person. After extensive research this not a legitimate company.

I order a $3500 saddle which came in a… I order a $3500 saddle which came in a box unwrapped and not protected at all. I asked prior to receiving what the return policy was because as suspected it was to heavy for me, I was told it was $60 then when I got the saddle there was a return slip that also stated a 5% restocking fee however it would be waved toward an exchange to another saddle. I tried 3 different saddles and none were in stock so I got stuck with not only the $60 shipping return but another $162 restocking fee, so over $200 later I am out $$ and have no saddle, I would not recommend buying from this company. update after I spoke with cc company who recommended disputing the restocking fee charge they did message back that they would wave the fee

After so much searching and nervousness… After so much searching and nervousness about ordering a western saddle online. Recently I ordered my western saddle from horsesaddleshop website. It arrived very quickly! I would highly recommend using them for your tack needs.

DO NOT CONSIGN Sent a saddle in for consignment and never got paid. They know if you are out of state the cost of suing is very high and I was treated like dirt by these people.

Truly an amazing online shop Truly an amazing online shop. Loads of huge and medium sizes yet, in addition, an extensive variety of horse saddles and other horse equipment, for example, outfits, straps and so on. As I would like to think this is the best spot to purchase. You likewise work with calfskin. The staff is generally amicable.