gillian lee
CATopper has bald patches after 1 wash I bought a wavy hair topper from e-litchi based on a YouTube influencer was sent one for review and honestly after 1 wash the hair started coming out and now the part line has bald patches! Nope - never again. Big waste of money. There are better companies out there that have quality hair topper products for around the same price. E-Litchi, you need to do better.
Mona Barbera
GBA big patch of hair feel out of the mono top A big patch of hair feel out of the mono portion of a topper when my hairdresser was putting in dark roots. I had never worn, washed, or combed it before she worked on it. She did the exact same process on 5 other toppers and none of them shed hair. Customer service refused to exchange or refund.
Dawn Geschwindt
GBPoor Construction and Bad Return Policy I purchased a hair topper for a client from this company. The topper came quickly and was packaged nicely. The hair quality was very good. The product did not work. The base was stiff. When I attempted to clip the piece to the front hairline it popped away from the head. You could see the edge of the base. When I attempted to return it, they were responsive. They offered to let me keep it for a 20% refund. I probably should’ve excepted that because in the end they charge a 15% restocking fee ($12.55) + $18 shipping + my cost to ship it back ($15). Don’t waste your time or money.
Kaye
GBVery disappointed in this topper The base on this topper is very stiff and leaves bumps and lumps on top of my head because it won't fit snugly. The part is in the middle and they say it can be changed but this is a major project and the stiching shows through on the new part. The dark brown color is actually a medium brown. Order at your own risk...they do not want to give you a return on your money so you will be stuck with it.
Neveen Wood
GBTheir topper section is filled with… Their topper section is filled with stolen images of women who are going through medical hair loss that they have stolen off of Instagram without their permission. None of these women have either used, nor purchased an e-litchi product. One of my pictures was also stolen as well as my friends. The pictures are NOT pictures of their products. They are lying, so buyer beware that the product shown in the pictures of these women are not e-litchi products.