I have emailed e-litchi a few times… I have emailed e-litchi a few times about a return and my messages keep getting denied and getting sent back to me. They sent me the wrong color of topper. At this point I just want my money back.

Their topper section is filled with… Their topper section is filled with stolen images of women who are going through medical hair loss that they have stolen off of Instagram without their permission. None of these women have either used, nor purchased an e-litchi product. One of my pictures was also stolen as well as my friends. The pictures are NOT pictures of their products. They are lying, so buyer beware that the product shown in the pictures of these women are not e-litchi products.

A great hair extension online shop--E-litchi Hair I have been purchasing E-litchi Hair for years now and this brand never fails me such high-quality hair extensions I love the tape in extension collection, so invisible and you can’t even feel them in your hair

A big patch of hair feel out of the mono top A big patch of hair feel out of the mono portion of a topper when my hairdresser was putting in dark roots. I had never worn, washed, or combed it before she worked on it. She did the exact same process on 5 other toppers and none of them shed hair. Customer service refused to exchange or refund.

Poor Construction and Bad Return Policy I purchased a hair topper for a client from this company. The topper came quickly and was packaged nicely. The hair quality was very good. The product did not work. The base was stiff. When I attempted to clip the piece to the front hairline it popped away from the head. You could see the edge of the base. When I attempted to return it, they were responsive. They offered to let me keep it for a 20% refund. I probably should’ve excepted that because in the end they charge a 15% restocking fee ($12.55) + $18 shipping + my cost to ship it back ($15). Don’t waste your time or money.